Stivers Ford of Birmingham

The service received was great. The technician was very professional and knowledgeable. Upon arriving to my home, he informed me of the work he would be performing and completed the The technician was very professional and knowledgeable. Upon arriving to my home, he informed me of the work he would be performing and completed the job in a timely manner. This was my first experience with the mobile service you provide and was very impressed. I would highly recommend you all to others. More

We had a great experience. I was working at the time but was able to complete all the necessary purchasing agreements and more to ensure we left with the vehicle we desired. I was working at the time but was able to complete all the necessary purchasing agreements and more to ensure we left with the vehicle we desired. More

Easy simple, and worked with us to get the best rate and answer all our questions ! answer all our questions ! More

Everyone was amazing. Xavier was off but he had Joey there to greet me. My first time buying a ford. Thanks to Xavier and Joey for all their help. Xavier was off but he had Joey there to greet me. My first time buying a ford. Thanks to Xavier and Joey for all their help. More

Clean, Nice, Accommodating and quick turnaround. Service was very friendly and nice. Will continue working with the team. Service was very friendly and nice. Will continue working with the team. More

Stivers Ford is a great place they take tome to let you know what is wrong with your car and finish in a timely manner. Also they had me another vehicle to use while working on my car.They will bring your know what is wrong with your car and finish in a timely manner. Also they had me another vehicle to use while working on my car.They will bring your car to your work place are at home and if you have something minor they will come to your home and fix. They do a very good job. More

The customer service is superb. Quality matters to this dealership. All of this is done by listening to your customers and their concerns. Quality matters to this dealership. All of this is done by listening to your customers and their concerns. More

Cassandra is fantastic! Very easy to schedule, Great service. We Couldn’t be more pleased Very easy to schedule, Great service. We Couldn’t be more pleased More

Carlos was amazing. We found our car in a different state. We searched online and found the car at Stivers in Birmingham. I sent the request to the dealership, and Carlo We found our car in a different state. We searched online and found the car at Stivers in Birmingham. I sent the request to the dealership, and Carlos contacted me with a video and window sticker of the exact car. He met us with the car ready for a quick test drive. The sales experience was five stars. Then.... we met the finance guy, and the Ford beat-down began. We learned there is no incentive to pay cash. They 'want' you to go into debt. And, they 'really' want you to spend any money negotiated off the sticker price on extra warranty coverage. The finance guy was a more aggressive salesperson than Carlos. We were exhausted by the time we finished the paperwork. Five hours later, we left with the car. So... 5 Stars to Carlos + 1 Star to the Experience for an average of 3 stars to Stiver. Note to Stiver: If you change your process to include the conversation about extended warranty upfront, you will likely increase warranty sales and certainly improve the overall customer experience. More

Everybody was very nice helpful I enjoyed my time while we was waiting for our new truck to be ready to go home with us. Thanks to everybody fir making our experience pleasant we was waiting for our new truck to be ready to go home with us. Thanks to everybody fir making our experience pleasant More