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Stivers Ford of Birmingham
Birmingham, AL
760 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham
For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 760 reviews
February 10, 2025
My 5-star rating is because of the service manager, Danielle. I am in sales and understand the value of meaning what you say and being committed to a favorable outcome. As well, I have gone to several Danielle. I am in sales and understand the value of meaning what you say and being committed to a favorable outcome. As well, I have gone to several Ford dealerships in the Birmingham area, and it was because of bad experiences that brought me to Stivers. Not knowing what I would receive, I commend Danielle for not only getting the job done but being honest with, delivering timely feedback, and ensuring I was satisfied with my results. Thus the rating goes to her, the mechanic, and her team. Should anything happen in the future with my car, it will be Danielle that I will contact first. Job well done! She helped increased my trust in “car dealerships.” More
by Jason Long
Verified CustomerEmployees Worked With
Danielle Morales
February 10, 2025
Everyone was nice warm and professional. Service was performed in a timely manner . The service area was very quiet and comfortable Service was performed in a timely manner . The service area was very quiet and comfortable More
by LENOIRBIZSOULTIONS
Employees Worked With
February 09, 2025
very nice informative proplenever seemed to be in a hurry or acted inpatient with my redults or acted inpatient with my redults More
by dogdoc51
February 09, 2025
The work was done to my satisfaction and with customer service that was above and beyond. service that was above and beyond. More
by WILLIS_SUE
February 09, 2025
Good customer support and very quick service response with the customer for the service that's done with the customer for the service that's done More
by Mustang GT
Employees Worked With
February 09, 2025
Poor communication. When I called to check on the vehicle, which I had to do several times,all I heard was how busy they were. Was told I needed tires at check in and th When I called to check on the vehicle, which I had to do several times,all I heard was how busy they were. Was told I needed tires at check in and that two tires were bad. I asked for a quote. I asked about tires when I called back and was told it was not on the repair order. However, the multi point inspection on the RO said that tires were within spec. Several other issues occurred that I would like to speak with the service manager about. More
by Justinh12
Employees Worked With
Cassandra and another male service writer.
February 09, 2025
Brandon did an excellent job keeping me informed on my repairs. As well as, providing quotes for the work. repairs. As well as, providing quotes for the work. More
by DT0
February 09, 2025
very easy people to deal with. they listened to what i wanted. and made it happen they listened to what i wanted. and made it happen More
by dogdoc51
Employees Worked With
