Stivers Ford of Birmingham

Joshua was very professional to us very good service I will continue to do service will continue to do service More

I liked how customer oriented the team was. I got instant help. The work was done thoroughly and diligently. There were no hidden costs. All cost items were shared in advance. The mobile servic I got instant help. The work was done thoroughly and diligently. There were no hidden costs. All cost items were shared in advance. The mobile service was reliant, it worked very well. Thanks! More

Cassandra was great. She kept me up to date with everything going on. Unfortunately my vehicle was not fixed and had to go back into service. She kept me up to date with everything going on. Unfortunately my vehicle was not fixed and had to go back into service. More

Everyone was polite and kind. I would use your service again. Very clean facility and organized. I would use your service again. Very clean facility and organized. More

I recently purchased a 2025 Ford Mustang Mach-E Premium from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers F from Stivers Ford in Birmingham, AL, and I cannot say enough positive things about the entire experience. From start to finish, the team at Stivers Ford exceeded my expectations and made what can often be a stressful process absolutely seamless. Exceptional Sales Service Our salesperson, Sparky Sparks, was nothing short of phenomenal. From the moment my wife and I walked onto the lot, Sparky made us feel genuinely valued and appreciated as customers. His attention to detail and customer service went above and beyond – he thoughtfully offered us water, coffee, and snacks throughout our visit, ensuring we were comfortable during our time there. Sparky's knowledge of the Mustang Mach-E was impressive, and he took the time to answer all our questions without any pressure tactics. It's rare to find someone who truly makes you feel like your business matters, but Sparky delivered that experience flawlessly. Outstanding Sales Management Sales Manager Greg Cooks proved to be one of the best sales managers I have ever worked with in all my years of vehicle purchasing. Greg demonstrated exceptional skill in negotiating and structuring our deal, working diligently to bring the final numbers down to a point where I felt completely comfortable moving forward with the purchase. His professionalism, transparency, and genuine commitment to finding a solution that worked for both parties was truly refreshing. Greg's approach made the entire negotiation process smooth and stress-free. Thorough Finance Process Finance Manager Asher Shurafa completed our outstanding experience by providing comprehensive and clear explanations of our vehicle warranty coverage. Asher took the time to walk us through every aspect of the warranty, ensuring we fully understood what was covered and how to utilize our benefits if needed. His thoroughness and patience in explaining the details gave us complete confidence in our purchase protection. Final Thoughts The 2025 Ford Mustang Mach-E Premium is an incredible vehicle, and the buying experience at Stivers Ford of Birmingham made it even better. The entire team – Sparky, Greg, and Asher – worked together seamlessly to create a customer experience that was truly fantastic. Their professionalism, attention to detail, and genuine care for customer satisfaction sets Stivers Ford apart from other dealerships. I would highly recommend Stivers Ford of Birmingham to anyone in the market for a new Ford vehicle. The quality of service, the expertise of the staff, and their commitment to customer satisfaction make them a standout choice. More

I recently had the pleasure of purchasing a vehicle from Stivers Ford, and I can confidently say it was one of the smoothest and most enjoyable car-buying experiences I've ever had, largely thanks to their Stivers Ford, and I can confidently say it was one of the smoothest and most enjoyable car-buying experiences I've ever had, largely thanks to their fantastic salesperson, Autumn. More

The Quick Lane staff always goes above and beyond to try to help me when th all of f my families vehicles. They have great specials going all the time, and always accommodating Madter us with or without an to help me when th all of f my families vehicles. They have great specials going all the time, and always accommodating Madter us with or without an appointment. More

Great people great place. I would recommend to anyone interested in buying a vehicle or getting one serviced. I would recommend to anyone interested in buying a vehicle or getting one serviced. More

Professional! Appreciate you greatly! Glad to own a Bronco. Highly recommend Stivers Ford for sales and service. Appreciate you greatly! Glad to own a Bronco. Highly recommend Stivers Ford for sales and service. More

Customer service is GREAT! ! I drove my truck and a gentleman greeted me right away. Even held the door open for me when I entered the office. Felt very welcome. (((nobody does ! I drove my truck and a gentleman greeted me right away. Even held the door open for me when I entered the office. Felt very welcome. (((nobody does that anymore))))Danielle,Nicole, Casandra greet you with a smile and care about customers , and are very professional !!! Kept me updated on both of our vehicles!! I am very happy with the work that was done.. More