Stivers Decatur Subaru

A good car buying experience We ordered a 2015 Outback and the whole process was very easy. Service and friendliness were excellent. Communication simplicity would be my only com We ordered a 2015 Outback and the whole process was very easy. Service and friendliness were excellent. Communication simplicity would be my only complaint. My fiance and I were both sending communications and quite often both of us would not be looped in on a response. A very minor inconvenience, especially since responses were typically very prompt. More

Superior Service After a serious accident totalled my 2014 Forrester Stivers found exactly what I needed, and I had a replacement 2015 Subaru within 6 days of the acci After a serious accident totalled my 2014 Forrester Stivers found exactly what I needed, and I had a replacement 2015 Subaru within 6 days of the accident. To say that Paul Milner and Stivers gave superior customer service would be a gross understatement. Although my purchase was initated on-line and would have generally given me pause at making such an important purchase using this method, I knew I wanted another Forrester immediately - my first one saved my life and I wanted nothing else. Paul got me my new Forrester in my price range and color, and made all the negotition and paperwork a breeze. Whether you visit or use their on-line services to find your car, you can depend on first-rate service and follow-up, My test car? My first Forrester. There was no other choice for me. More

Brian Traynor and Stivers Subaru made my special order I recently ordered my 2015 wrx limited from Stivers Subaru . There was a seriously limited supply in the area at the time and on a busy day Brian had I recently ordered my 2015 wrx limited from Stivers Subaru . There was a seriously limited supply in the area at the time and on a busy day Brian had done his best to locate a vehicle in the the state . Bad news the closest one was in Florida . We did a special order and after it was built and shipped he let me know when it was stateside and in transit.. Everything happened the way it was supposed to and as my fifth new vehicle purchase I've got to say even though I had to wait 12 weeks for it to be built and shipped. They handled what they had control over very well. More

Completely pleased! My journey to a Subaru Forester lasted a few years, but in the end, I chose James Smith and Stivers Subaru over my hometown dealer. James was profess My journey to a Subaru Forester lasted a few years, but in the end, I chose James Smith and Stivers Subaru over my hometown dealer. James was professional and responsive. While the sales manager at my hometown dealer (Montgomery Subaru) attempted to convince me to get a CVT transmission Forester rather than the manual transmission I wanted, James gushed "A six-speed Forester is the way to go!" While my hometown dealer told me they couldn't find a manual-transmission Forester within hundreds of miles, Stivers had multiple on its lot for me to choose from. When it finally came down to time to negotiate a fair price, James did so professionally and well. I was completely happy with James Smith and Stivers Subaru and would encourage others shopping or a Subie to consider them. More

New Subaru Forester Purchase We traveled from North Florida to Atlanta, Georgia to deal with the folks at Stivers Subaru. It was the best car buying experience we ever had. Brian We traveled from North Florida to Atlanta, Georgia to deal with the folks at Stivers Subaru. It was the best car buying experience we ever had. Brian Traynor answered every question we had, and put together a deal that met all our needs in the most professional manner. He was honest, quick, and responsive. The price for the new vehicle was very competitive, and the negotiation process was as hassle free as it could be. We worked a trade, along with our new vehicle purchase, over the phone with Brian, and Stivers honored every part of the deal when we arrived in Atlanta. Brian and the dealership did everything they said they would - it was refreshing. Their new owner orientation is like no other. Instead of a ten minute review and turn over the keys, they had a dedicated representative, Robert, who spent nearly two hours with us explaining every feature of the new vehicle, long after closing time. It was extraordinary. I highly recommend Stivers to anyone interested in a new or used Subaru. More

Awesome Brian Traynor was awesome, gave me a better deal than local dealer. Professional, took car eof our every need. Even delivered the car to my house. Tal Brian Traynor was awesome, gave me a better deal than local dealer. Professional, took car eof our every need. Even delivered the car to my house. Talk about above and beyond the call of duty. We will shop for all our cars with Brian from now on. More

Leasing A Car I was researching for a few months and actually dealt with both James and Brian T. on two different occasions for two separate vehicles. Each time I r I was researching for a few months and actually dealt with both James and Brian T. on two different occasions for two separate vehicles. Each time I requested an online quote I received email communication right away and had the quote within 24 hrs- that is of course the best they can give without personal details (like credit score, trade in value etc). I will say at one point the email communication ceased and I had to reach out by phone, but then it was smooth sailing. I felt welcomed overall and ended up leasing a new forester, at what was a great deal reached after much negotiation. But I felt good driving away understanding the terms and happy with the car. More

Fabulous dealer I purchased my first new car from James. I knew what I wanted and he helped me get and affordable price and the details I wanted with it. He was not p I purchased my first new car from James. I knew what I wanted and he helped me get and affordable price and the details I wanted with it. He was not pushy at all and made me feel comfortable and confident in this first major purchase of mine. I will definitely reccomend James Smith to anyone I know looking for a new car. More

Best buying experience! I researched for months and knew the car I wanted. I sent a price quote throughout the dealer website and got an email quote within a few hours, on a I researched for months and knew the car I wanted. I sent a price quote throughout the dealer website and got an email quote within a few hours, on a Friday evening. I took the email in on Saturday and was informed that the person who sent the email was on vacation. And the salesperson who I was lucky enough to have met (Dave Ashbaugh) didn't skip a beat. He got me to the car I was interested in, hopped in the back seat to go for a ride with my my wife an 6yr old son, telling me "Drive it like you own it." Once we got in and at the desk, he readily honored the quoted price and made the process very easy. The entire experience was great! My wife, 6 yr old son and I have worked and waited to get this car and we were beyond pleased with the experience on the purchase of this car. It is the first time in my life that I've driven off the lot without on ounce of buyers remorse. We got a great car for a great price and had a great experience doing so. Dave helped us from start to finish and dealt with us with a no pressure professionalism that was refreshing. If you need a car, go to Stivers ... And ask for Dave Ashbaugh. More

Above and beyond I had been researching Subaru's for over a month and looking for a used Forester with low mileage. We drove up from Peachtree City to test drive on a I had been researching Subaru's for over a month and looking for a used Forester with low mileage. We drove up from Peachtree City to test drive on a Thursday evening planning on trading in our Fit. On the way up our daughter called and said they wanted to buy it but that left us with two cars to drive home if we bought one. We loved the Forester and wanted it but had no way to get it home. Brian said he would deliver it and he did! The whole experience of buying, financing, test driving, and delivery was so enjoyable. We have bought over ten cars in our 56 years of marriage and this was by and far the best experience we have ever had, from our first e-mail with Brian to our delivery. Thank you and we will certainly recommend to all we meet. Pat Hancock More