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Stillwell Ford Lincoln

Hillsdale, MI

4.8
520 Reviews

3780 W. Carleton Rd.

Hillsdale, MI

49242

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520 Reviews of Stillwell Ford Lincoln

July 08, 2021

I love this dealership. They truly care about your needs. Jeremy, my sales rep took excellent care of me. Made sure the car ran great and if any problems arise, they were solved quickly. joe the service mana More

by Denver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 23, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 13, 2021

Rob had one of his guys pick me up from the airport, and had all of the paperwork ready to go on the terms we had agreed upon! The smoothest car buying experience I have ever had! More

by dpontow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sayles
May 20, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 05, 2021

Very clean. Very friendly. Quick and accommodating. They took time to go over things. Gave us time to discuss payment options privately. I would recommend Stillwell. We're very happy we stayed local car sho More

by Wonder Woman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cole, tim kempter
May 20, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 05, 2021

Purchased a 2015 Nissan Murano from Stillwell Ford. Steve Rzepka was my salesman and was so very helpful with what I was looking for, and I am a bit picky, Steve was very receptive to any and all que More

by ggroshko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rzepka
May 05, 2021 -

ggroshko responded

If you want a seasoned sales representative, you need to see Steve Rzepka at Stillwell Ford Lincoln M-99 Hillsdale! Their motto is true" Everything we do is driven by You" Thank You!

May 20, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 03, 2021

Rob Sayles was wonderful. He was prompt with our email Rob Sayles was wonderful. He was prompt with our email inquiry, professional, and approachable through the entire process. He was very knowledgeabl More

by Garysmith10041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob sayles
May 20, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 03, 2021

I bought a used vehicle from this dealership and within 6 days of driving it, had FIVE service codes come up on my dash and when I addressed it with the dealership they were not helpful and said they would n More

by Nicole W.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Dihle
April 24, 2021

Didn’t mention my vehicle was from Canada, the vehicle’s Uconnect system doesn’t work at all in the United States. The dealership owner kept that vital information to himself. No factory warranty that shoul More

by Bookofeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
Apr 26, 2021 -

Stillwell Ford Lincoln responded

I am not sure where the confusion is, but there are a few inaccuracies in your statement, the first being the owner didn't disclose the vehicle is from Canada, you did not work with the owner, you worked with Dustin, your sales person and the GSM Chris, which both disclosed to you that there was no warranty and that we did not have the ability to add on and extended warranty as you wanted. As for UConnect that is simply a blue-tooth feature to connect your phone to the automobile, to accept incoming phone calls, the features you are referring to not working are part of UConnect Access, which is a paid monthly subscription feature, it is not a free service. If there is something more we can do to help please feel free to reach out to Dustin and he will be more than happy to assist you.

April 10, 2021

Jeremy was great. Very knowledgeable and answered all my questions. The whole process was very smooth with no pressure to buy. Would recommend anyone who was looking to buy a new or used car, More

by ryan.griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jereny
Apr 26, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

May 20, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

March 18, 2021

Was a great experience from start to finish. I came over from the West side of the state (Holland) to look at a 2009 Jeep Wrangler they had. I ask for Dustin to take a few additional pictures to which he di More

by Brando311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dihle
Apr 26, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

March 16, 2021

The buying experience at Stillwell was excellent. The buying process took about 45 minutes from start to finish. I would say this was one of the easiest car buying experiences I have ever had. Dustin d More

by Kurtt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Dihle
Apr 26, 2021 -

Stillwell Ford Lincoln responded

Thanks for the great review!

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