Stillman Volvo Cars
West Chester, PA
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988 Reviews of Stillman Volvo Cars
My experience at Stillman Volvo was stress-free and quick. I had a recall letter regarding a fuel pump recall and it was dealt with quickly and professionally. I had never been there before - I purch quick. I had a recall letter regarding a fuel pump recall and it was dealt with quickly and professionally. I had never been there before - I purchased my Volvo at Cherry Hill Volvo in Cherry Hill, NJ. I was told there was nothing they could do and that the recall did not cover Pennsylvania. In other words Cherry Hill Volvo lied to me and I will never take my vehicle there again nor will I refer anyone there. Stillman Volvo is a professional and clean dealership and because I've had 2 previous Volvo's - when the time comes for me to purchase another vehicle if I decide to purchase another Volvo - Stillman Volvo will get my business. Sincerely, Carolyn Garrett More
I have owned two Volvo cars since 1995 and both were purchased at Stillman Volvo and serviced everytime for 17 years at the same place. The Sales professionals have been great and I bought the vehicles purchased at Stillman Volvo and serviced everytime for 17 years at the same place. The Sales professionals have been great and I bought the vehicles at a great price every time with straight forward deals. My experience dealing with the highly professional Service consultants and/or the Service Manager Rob McKee has been outstanding and they have taken a very good care of my car everytime with reasonable charges and under no circumstance I had to go back to fix a problem arising out the service. I will never hesitate to buy another Volvo from Stillman and I will continue to take it to them for service. Thanks to everyone at Stillman Volvo. More
great customer service!!! our family had purchased our first volvo after many years at a different location but did not like their service. we changed to different dealers trying to find a good service d first volvo after many years at a different location but did not like their service. we changed to different dealers trying to find a good service department that didn't give us a lot of hassle (keystone, wynn, etc) until we found stillman volvo. the service manager rob and his staff for the most part are very knowledgeable and have a good background and understanding of car maintenance. they're quick with their service and provide loaner vehicles and shuttle service should you need it. my family liked the service department so much that we purchased 3 vehicles from them since our initial visit. we recommend them all the time and many of our friends drive over from NJ just to get their car serviced! don't be hesitant to voice any concerns or dissatisfaction (if there ever are any) as stillman and its staff will do all they can to make your auto service experience the best of any local dealer. i've dealt with mercedes benz of west chester, wilkie lexus, devon bmw, keystone volvo, infiniti of west chester, infiniti of ardmore, euromotor cars mercedes in devon, and no one's service in my opinion is as good as stillmans. More
On February 22nd, I picked up a sheet metal screw that flattened the driver-side rear tire. By the time I got off the highway to a safe side street, the tire was ruined. So, I needed to get a new tire p flattened the driver-side rear tire. By the time I got off the highway to a safe side street, the tire was ruined. So, I needed to get a new tire put on the car in a hurry that morning. I drove my car to Stillman Volvo on the space-saver spare. Although I had not called ahead or scheduled an appointment, Scott took me right in when I got to Stillman's. Not only did they put a new tire on the car that was the same make and type as the ruined one, they washed the car and got me back on the road in an hour. Needless to say, I truly appreciated the great service, great work, and great price I received that morning. I highly recommend Stillman's Service Department. More
Advisors Paul Wisneski and Jay Sitler are knowledgeable, always happy to listen and discuss maintenance and repairs, and are helpful with every aspect of service. Jim McCrosson is a talented technician who always happy to listen and discuss maintenance and repairs, and are helpful with every aspect of service. Jim McCrosson is a talented technician who sees potential problems and makes our XC70's reliable. From routine maintenance to major repairs on our 150,000 mile plus vehicles, his insight and work have been perfect over the years. The Service Department at Stillman is the reason we have Volvos. More
Stillman is a family dealer that enables you to feel as though you are an extended part of their family. Bringing my car in for service, I feel as though I'm bringing it to my dad's house. though you are an extended part of their family. Bringing my car in for service, I feel as though I'm bringing it to my dad's house. More
I have been coming to Stillman for several years for service on my S60 sedan and V70 wagon. For years the V70 had a continuing problem coming out of park (on occasion). I live in Maryland and Bill Kid service on my S60 sedan and V70 wagon. For years the V70 had a continuing problem coming out of park (on occasion). I live in Maryland and Bill Kidd Volvo in Timonium replaced the brake light switch while the car was under warranty, but this did not fix the problem. I brought the car to Stillman, and Rob McKee and Ted worked with me for about a year before the problem could be issolated to the panel under the shifter. It was replaced at Ted's suggestion several wees ago, and seems to be the culprit. I am finally confident to let my wife drive the car again! Rob even gave me a number to call if the shifter got stuck in park, so he could try and issolate the problem. This service support was excellent, and far exceeded my expectations. Many thanks, and keep up the great work! Jerry Wess Exelon Power Team Kennett Square More
I drive an XC90 and my wife drives an S40. I have been dealing with Stillman Volvo for the past several years that we have owned our cars. We have had regular service functions performed on our vehicles. dealing with Stillman Volvo for the past several years that we have owned our cars. We have had regular service functions performed on our vehicles. Whether it be a warranty, state inspection or other routine service, the treatment we receive by the service department is top shelf. I ran a HVAC service department for a large corporation, for many years, and I consider myself qualified to recognize "exceptional customer service" when I see it. Starting with the call to schedule to the minute we pull off the lot we feel very confident that we are in good hands. I highly recommend Stillman Service and remain very content to have them "ever ready" to assist. Tony Polvino More
The purpose our most recent visit to Stillman Volvo was to test drive and possibly purchase a Volvo S60. We were referred to Sales Consultant Robert Corse. We found Robert to be very relaxed, personable an to test drive and possibly purchase a Volvo S60. We were referred to Sales Consultant Robert Corse. We found Robert to be very relaxed, personable and knowledgeable. Following Robert's preliminary description of the car's features and a test drive, we were shown the inventory available with the options and color we were interested in. Factoring in Volvo's Loyalty discount for repeat Volvo customers, we quickly agreed on a price I know to be very competitive based on the USAA Insurance Company's new car buying program. When we returned to pick up the car, Robert was very thorough and patient in explaining the car's features in detail. It has been my experience in industry that the character of an organizations staff is a reflection of management attitude and values, which in this case reflects well on Stillman. Our car buying experiences in the past have often been irritating and trying. This experience with Stillman was pleasant and stress free. I am not surprised. I bought a Volvo S80 sedan from Stillman about 12 years ago. All of the servicing on that vehicle has been done by Stillman's Service Department. I have also found that department, of which Rob McKee is the manager, to be equally competent, efficient and honest. I have always been satisfied with the work they have done and have had them tell me when work I requested was not necessary. Simply put, I trust them. More
I purchased my S60 two years ago and was treated fairly. I decided at that time I would use the service department for all my service needs. It has proven to be a positive and beneficial decision. I am gr I decided at that time I would use the service department for all my service needs. It has proven to be a positive and beneficial decision. I am greeeted by an employee who is friendly and ready for my arrive, with paperwork already printed as to why I am there. While waiting, a service employee will update me with the status of the work being performed and how much longer they will be. At checkout I am then shown line by line what work was completed before getting in my freshly washed car. Courtesy and professionalism is what you can expect at Stillman Volvo. More