Stillman Volvo Cars
West Chester, PA
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988 Reviews of Stillman Volvo Cars
I love Stillman Volvo. I have purchased 2 cars from them. The sales staff, I feel,is honest and truly try to be helpful. As far as service, they are incredibly accommodating and I feel their policies are ext The sales staff, I feel,is honest and truly try to be helpful. As far as service, they are incredibly accommodating and I feel their policies are extremely fair. They have many courtesy cars but if you need to wait ( many services are done in less time so waiting is not bad) they have free WIFI and a room where you can set up and work. They also offer coffee, tea and bottled water....and if you come in the morning there are bagels and cream cheese and the bagels are delicious! More
My first visit to Stillman Volvo was in 1988 and I have been a loyal customer ever since( and have gone through some volvos in those years). Their sales and service departments are unparalleled in the are been a loyal customer ever since( and have gone through some volvos in those years). Their sales and service departments are unparalleled in the area for technical know how and concern for their customers. John Kennell, from sales, is very knowledgeable about the technical aspects of the car and very creative when it comes to any financial concerns. Rob McKee, service manager, has put together a team of mechanics that are always concerned for the customer's safety and satisfaction. Their mechanics have the rare ability to get the job done right the first time. I would not hesitate to recommend Stillman Volvo as a dealership wherein trust, integrity, work ethic and concern for the customer are their guiding principles. More
We have 4 Volvos all serviced by Stillman and love their customer service. I have never had a bad experience with their personnel or service an would recommend them to anyone. customer service. I have never had a bad experience with their personnel or service an would recommend them to anyone. More
I've been going to this dealer since the early 1980's and have had continually excellant service. They are like family to us. Great people to work with. have had continually excellant service. They are like family to us. Great people to work with. More
Only visited the service department about 5 times for recalls and regular maintenance but each and every time the service representatives were cold and appeared annoyed that I was there. Additionally, th recalls and regular maintenance but each and every time the service representatives were cold and appeared annoyed that I was there. Additionally, the sales guy couldn't sell me enough on the service department and the availability of loaner cars while your car is being services but good luck getting one. Even when your car is in for warranty repairs, arrange for someone to puck you up. Overall, they are just poor in my view and I now go out of my way to have my car serviced at Keystone Volvo. They are great. More
I have owned,in my lifetime, at least 5 Volvo's between I have owned,in my lifetime, at least 5 Volvo's between myself and my husband. We were always extremely satisfied with Stillman Volvo's customer se I have owned,in my lifetime, at least 5 Volvo's between myself and my husband. We were always extremely satisfied with Stillman Volvo's customer service, quality of work, friendliness,overall experierence and price. The salesmen were always helpful in our decision making. Early on we actually dealt with Ed Stillman himself. It was always a pleasure. I actually won a Red BMW one year and took it right to Ed Stillman and traded it in for a brand new volvo. I have had great experiences with Stillman and have met some very nice people and even made friends. I have no plans to every change the make of my car. More
Stillman has been servicing my 2004 S80 for about 6 years. Paul and the other service advisors are always polite and prioritize the items found by the service technicians when they review the service years. Paul and the other service advisors are always polite and prioritize the items found by the service technicians when they review the service requirements with me. We agree on a work plan and it is completed when promised. I don't hesitate to bring the car to them whenever a problem arises, from an "urgent transmission problem" to a headlight bulb replacement while on the road. I thank them all for their professionalism. More
Stillman offers fantastic customer service AND integrity! I took our 2001 V70 in for new tires and a realignment - about a $700 service. After putting the car on the lift, the Master Technician (Jim McCros I took our 2001 V70 in for new tires and a realignment - about a $700 service. After putting the car on the lift, the Master Technician (Jim McCrosson) determined that the tires had plenty of remaining tread and really didn't need to be replaced yet. Bet the big box store where I've purchased tires in the past would have happily sold the new tires without looking at the current ones. Kudos to Stillman for honesty and top notch service advisors and technicians!! More
Stillman Volvo Service Department continues to deliver exceptional service. I have been a customer of Stillman Volvo for many years now and continue to be extremely please with the level of service that exceptional service. I have been a customer of Stillman Volvo for many years now and continue to be extremely please with the level of service that they provide. Time after time, without fail, I find myself on the receiving side of "Exceptional service" as they go above and beyond my expectations. From the professional, friendly experience with the very knowledgeable service adviser, Jerry Turner, to the technical expertise the master technician "sketty", I am left with a pleasant experience each and every time. My wife and I each drive a Volvo and will continue to do so. Our experiences with Stillman Volvo Service Department is directly responsible for keeping us in the Volvo family. Keep up the good work guys! Thanks, Tony Polvino More
The customer satisfaction culture of Stillman Volvo is tremendous. The attitude, professionalism, courtesy and all around experience of dealing with all the Stillman employees is just down right pleasant. tremendous. The attitude, professionalism, courtesy and all around experience of dealing with all the Stillman employees is just down right pleasant. More