Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,328 reviews
Internet Sale Experience I had never purchased a vehicle over the internet until now. A year ago, we were starting the process of returning to Colorado, and I wanted to see w I had never purchased a vehicle over the internet until now. A year ago, we were starting the process of returning to Colorado, and I wanted to see what options we might have. I inquired from three dealerships, two in Denver and one in Texas, where we were then living. All three quoted the same specifications, and Stevinson was the least expensive by far. There was no need to haggle further, as their price was so fair, I could not in good conscience ask for more. And the service provided by both Pete Souvall and Steve Sumner was and continues to be beyond expectations. When we recently arrived back in Colorado, our vehicle was awaiting our pick up. Even though we had requested a different color vehicle, we had a change of heart the day of the pick-up, but Steve had another vehicle available, so our sale was accomplished with only one trip to the dealership. I cannot say more about the "Stevinson" way of selling cars, from the lite-hearted commercials to their magnificent building, and even more impressive sales and service staff. You will not find a more professional or capable group of people anywhere. And, then there is the follow-up to make sure you are satisfied. I mentioned to Steve I was having issues syncing the garage door opener to the vehicle, and not five minutes later, a tech called to walk me through several solutions until we found the right one. I cannot tell you how much I appreciate the initiative that saved me time to find my own solution. I would recommend both this specific dealership and the internet sales process if you are interested in a new Lexus. Pete even offered to pick us up at the airport if we were flying to our new home. If you don't know Denver, DIA is 35 miles (one-way) from the dealership. That's a service beyond my expectations. More
Purchased a vehicle 2008 Acura tl Unique experience at Stevinson Lexus in Lakewood. Ask for Don Wood if you need knowlegable help with your vehicle search... We had been intently looki Unique experience at Stevinson Lexus in Lakewood. Ask for Don Wood if you need knowlegable help with your vehicle search... We had been intently looking for a car for about two months online and at dealerships. After inquiring with Don about what we were looking for; two days we were driving a car that exceeded our expectations. More
Sanchez and Tsuji equal perfection I recently lease a 2015 IS350 Fsport AWD vehicle and I love it!! Sanchez and Tsuji make the perfect couple! they fought to get me a white on red Lexus I recently lease a 2015 IS350 Fsport AWD vehicle and I love it!! Sanchez and Tsuji make the perfect couple! they fought to get me a white on red Lexus at the price I wanted couldnt be happier!!! Thanks Guys! More
thank you After servicing my car 3 weeks ago, i noticed something about my car and immediately went back to the service dept. I spoke with Paul and he took car After servicing my car 3 weeks ago, i noticed something about my car and immediately went back to the service dept. I spoke with Paul and he took care of my issue without any hesitation and made things right again for me! Paul is a real professional and a credit to the Stevenson Lexus team. More
High quality dealership with positive sales relationship Van Saukam was great to work with. He was very knowledgeable with the Lexus product (as well as many other manufacturers) and ensured we were well in Van Saukam was great to work with. He was very knowledgeable with the Lexus product (as well as many other manufacturers) and ensured we were well informed with our decision. He was professional, courteous and did not employ high pressure sales tactics. I would recommend Van to those interested in purchasing a Lexus product. More
Great expierence with this dealership and Steve Sumner I bought a used car that I saw on-line and emailed the dealership. From that point on I was treated first class like I was buying a new Lexus. From I bought a used car that I saw on-line and emailed the dealership. From that point on I was treated first class like I was buying a new Lexus. From the sales man Steve Sumner to the entire team this is a first class operations. We will make this a stop every time we need a new car. More
Easy, friendly buying experience My experience was altogether enjoyable. After doing a month or so of research, I contacted Mike Burgmaier at Stevinson Lexus to schedule a test drive My experience was altogether enjoyable. After doing a month or so of research, I contacted Mike Burgmaier at Stevinson Lexus to schedule a test drive. He was both attentive and courteous, and answered all of my questions with alacrity. I was ready to buy, and I didn't feel pressured at all, though I do think we moved to the sales pitch fairly early in the process. For me, that was okay, since it was my intention to close a deal. I can see how someone might be off-put by that, but then I question whether they have ever purchased a car before. In any case, I was pleased by my experience with every employee I dealt with that day. I left the dealership not only with a new car, but also with the intention of coming back as a customer again and again. More
Incredibly trustworthy, and a painless buying experience. I was shopping online for my next car, and spotted a used Lexus at Stevinson. I called and asked to speak with a sales person, and happened to get Van I was shopping online for my next car, and spotted a used Lexus at Stevinson. I called and asked to speak with a sales person, and happened to get Van Saukam. He was extremely helpful. I live far from Denver, and he invested a significant amount of time to give me a detailed walkaround of the car via phone, and sent me many photos and videos of the car as well. He even did a "smell test" of the interior! Based on Van's assurances alone, I had the car held and caught a flight to Denver, basically buying it without ever seeing it in person. I wasn't at all disappointed. The car was even better than Van described it, and I've never had a quicker and easier time at a dealership. Everyone at Stevinson was friendly, helpful and professional. I don't buy cars often, mostly because I really, really hate the whole process. But the folks at Stevinson (and specifically Van Saukam) made it painless. The price was more than fair, the car was fantastic, the drive home was a blast, and Van will be the first guy I call the next time I start looking for another car. More
Excellent Service at a Difficult Time We were in desperate need of a new car after our recent rollover accident. Our salesman, Van Saukam and the rest of the staff were very compassionate We were in desperate need of a new car after our recent rollover accident. Our salesman, Van Saukam and the rest of the staff were very compassionate and accommodating. Our previous GX 470 saved out lives...along with some divine intervention. We have purchased our past two Lexus vehicles from this dealership and wouldn't go anywhere else. More
2015 Lexus RX350 For my parents David, Went way above and beyond to help my parents with their new Lexus RX350. David was super friendly as i am also in the business and so was m David, Went way above and beyond to help my parents with their new Lexus RX350. David was super friendly as i am also in the business and so was my dad. Thank you so much for all of your accurate and detail oriented texts and emails it was a pleasure working with you and the entire stevinson team. Thanks, Jonathan D. More