Stevinson Lexus of Lakewood

Won’t take a deposit or let you complete financing on a vehicle remotely. They will however start the loan process, let you buy a plane ticket, then sell the vehicle out from under you.. worst dealership e vehicle remotely. They will however start the loan process, let you buy a plane ticket, then sell the vehicle out from under you.. worst dealership experience yet and definitely not to Lexus standards. More

Don't purchase a vehicle from them. I purchase a new GX460 and purchase window tint. Had issues with the tint, they said it was something they would fix. Said my seat belt caused the sm I purchase a new GX460 and purchase window tint. Had issues with the tint, they said it was something they would fix. Said my seat belt caused the small round holes in the window tint. Took no responsibility for bad labor or defective tint. Take your money and service somewhere where they will make it right. More

Your reviews are decidedly bogus. I, along with others who have bought Lexus vehicles from this dealership recently, commiserate about our shared poor sales experiences I, along with others who have bought Lexus vehicles from this dealership recently, commiserate about our shared poor sales experiences More

I went to Stevinson Lexus of Lakewood for a radiator fluid leak. My main complaint was that my car was running cold. They just brushed it off and charged me $150 to look at the car. They told me it was fluid leak. My main complaint was that my car was running cold. They just brushed it off and charged me $150 to look at the car. They told me it was a cracked radiator. $1200 later, the problem still exists. I took my is300 to another shop and they said I need a new thermostat (which I told them). This most likely caused the leak. Furthermore, I told them to inspect my brakes. They said they were fine. Well, now 3 months later I need new pad AND rotors. I am beyond dissatisfied. I my car has been serviced there since 03. No longer will they get my or any of my friends/family’s business ever again. More

Mike B. is awesome. This was our 2nd purchase with Stevinson Lexus and Mike was our salesman on both. He has shown a willingness to meet our need above and b is awesome. This was our 2nd purchase with Stevinson Lexus and Mike was our salesman on both. He has shown a willingness to meet our need above and beyond any sales person we’ve ever worked with in all our years purchasing vehicles. His communication is excellent and we appreciate his commitment to follow through. We trust Mike which usually doesn’t happen in the car industry. Our last deal was put together while I was at work and my wife was the only one of us there but Mike heard what we wanted and put together a fair deal. Which even got us 4 grand in equity for our trade in which btw we bought from Mike the last time. All in all Mike is great salesman because he is a great person. We will be back and Mike will be our guy. Thanks again for everything and also we love our new GX More

I got my car serviced there, when I picked it up my Lexus my radio was completely knocked out. When I left my car there it worked perfectly. They said it was a coincidence and I would have to pay 9 Lexus my radio was completely knocked out. When I left my car there it worked perfectly. They said it was a coincidence and I would have to pay 995.00$, which we did. Lexus said they paid for about two thirds of the cost of a new radio. It must have not been a not very good one(used maybe) because the satellite part of my radio went out and we had them(Satellite Co.) work on it.(1/29/22) It needs a new console part. I felt I left my car on Lexus's watch and they did not return it to me in a usable way. I felt Lexus should had paid for their mistake. Lexus Lakewood did not act like a five star company which they said they were. The dealer ship seems to be micromanaged. The whole experience left a foul taste in my mouth about Lexus. CD Ness More

I have been. buying cars from Stevinson Lexus for over 20 years. Their level of service and professionalism is second to none. I now live on the western slope, but still come to Denver to buy my cars from St years. Their level of service and professionalism is second to none. I now live on the western slope, but still come to Denver to buy my cars from Stevinson. My sales person, Mike Burgmaier is totally customer oriented. I would strongly recommend them to anyone. More