Back

Stevinson Lexus of Lakewood

Lakewood, CO

4.6
1,328 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

Directions

By Type

Showing 1,328 reviews

July 03, 2017

New NX200t purchase Started with an online inquiry. Very quick response with multiple options. After multiple online conversations I found the NX200t I was looking for at More

by Art.golden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Souvall, Finance Manager. EXCELLENT , Paul Genest, Mike Sanchez
Jul 05, 2017 -

Stevinson Lexus of Lakewood responded

Hi, Art. Golden! Thank you so much for taking the time out of your day to write us a great review! We're so glad we were able to accommodate you. Let us know if there's anything more we can do for you!

June 30, 2017

Scammers Beware. These people are scammers. I came there to buy a new Lexus RX 350 for my wife yesterday and they made me sign a "backup contract" before I had More

by Alex K
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Amaya
Aug 23, 2017 -

Stevinson Lexus of Lakewood responded

Mr. Kurylin purchased a new Lexus RX350 from Stevinson Lexus of Lakewood on June 28, 2017. Before consummation of the sale, the salesperson presented two RX350’s, one at Stevinson Lexus of Lakewood and one at Stevinson Lexus of Frederick and Mr. Kurylin agreed to purchase the one at Stevinson Lexus of Lakewood and executed the required paperwork. He declined to take a test drive because he said he knew what he wanted and signed a back-up finance contract because he did not have payment (he wanted to pay cash) and did not take delivery because he wanted a clear mask which was scheduled to be installed. After leaving Lexus of Lakewood, he attempted to negotiate with Lexus of Frederick on the RX350 initially presented, and they referred him back to Lexus of Lakewood. Lexus of Lakewood offered to sell Mr. Kurylin the RX350 at Lexus of Frederick at the same discount he originally negotiated, but Mr. Kurylin refused. For customer satisfaction sake, even though we had a cashable contract and there is no automatic right to cancel a vehicle purchase, Stevinson Lexus of Lakewood cancelled Mr. Kurylin’s contract and he has since purchase an RX350 at Stevinson Lexus of Frederick.

May 19, 2017

I concur with other reviews - Ask for David Corsivo UPDATE I was buying a Lexus for my mother-in-law who lives in Denver. I've contacted three dealers and ended up with David. He was professional, respectful, More

by IJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Corsivo
May 16, 2017 -

Stevinson Lexus of Lakewood responded

Hi, IJohn! We're so glad we were able to help you get your mother into the right car for her. Thanks so much for giving Stevinson a chance. Be sure to let us know if there's ever anything more we can do for you or her!

May 19, 2017 -

Stevinson Lexus of Lakewood responded

Thanks for reaching out again! We apologize for your wait. We are in communication with LFS and should have some information for you soon!

April 26, 2017

Great sales experience. Not a high pressure environment. I worked with Mike Tsuji to purchase a new Lexus vehicle last week. Mike was extremely knowledgeable about the features, specifications and functions More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Michael Tsuji
Apr 28, 2017 -

Stevinson Lexus of Lakewood responded

Hi, Philip! Thank you so much for taking the time out of your day to leave us this great review! We're so glad that we were able to make you feel comfortable and confident during your experience at Stevinson Lexus of Lakewood. Please let us know if there's anything more Stevinson can do for you!

April 09, 2017

Best car buying experience. Test drove IS350 Fsports on Saturday and setup the appointment on following Thursday evening. Researched price with options and present my price...T More

by DONGHO OH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Mike Sanchez, Kirk Kiespert
Apr 10, 2017 -

Stevinson Lexus of Lakewood responded

Hi, DONGHO OH! We're so glad to hear this was a smooth and easy experience for you. Thanks so much for taking the time to leave us a review! Let us know if there's anything more Stevinson can do for you.

March 24, 2017

Knowledgable, welcoming, exceptional customer service My husband and I couldn't be more happy with the service provided, not only Steve knew his job really well, he was extremely accommodating to all of o More

by julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner
Mar 24, 2017 -

Stevinson Lexus of Lakewood responded

Hi, julie! Thanks so much for taking the time to leave is a review! We're so glad to hear that. Let us know if there's anything more we can do for you!

March 16, 2017

Great experience My husband and I have a very simple, straightforward experience in purchasing our new Lexus. We had to wait for our vehicle to arrive via freight and More

by dgraeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner
Mar 17, 2017 -

Stevinson Lexus of Lakewood responded

Hi, dgraeve! That's great to hear. Thanks for your patience during this process! We appreciate you leaving a review, let us know if there's anything more we can do for you.

March 13, 2017

Excellent service! Professional staff that treated us so well! Listened to all of our concerns and answered all of our questions. Clem had the patience of a saint! And t More

by cerrina smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clem Fitzsimmons, Scott Mendelsohn
Mar 14, 2017 -

Stevinson Lexus of Lakewood responded

Hi, Cerrina! We're so glad we got to work with you! Thank you so much for taking the time to write us a review, and let us know if there's anything more we can help you with!

March 10, 2017

Great Dealership This was my first Lexus to buy/own. I had a great experience. Steve Sumner was very helpful and knowledgeable. I would highly recommend this dealershi More

by lhalza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner
Mar 10, 2017 -

Stevinson Lexus of Lakewood responded

Hi, lhalza! Thank you so much for taking the time to write us this wonderful review! We're so glad that we were able to help you find the perfect Lexus. Let us know if there's anything more we can do for you!

March 08, 2017

Michael Tsuji is the BEST Michael Tsuji is an excellent Sales Consultant. I was impressed from the moment I met him. He is a great listener, patient, knowledgeable, excellent More

by Therapy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lovato, Michael Tsuji
Mar 09, 2017 -

Stevinson Lexus of Lakewood responded

Hi, Therapy! We're so glad we were able to work with you through this process and get you the new car you were looking for! Thank you so much for taking the time to leave us a review, and be sure to let us know if there's anything more we can do for you.

...
68
...