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Stevinson Lexus of Lakewood

Lakewood, CO

4.7
1,331 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,331 reviews

September 11, 2018

Buying a car Experience was very easy very nice I will definitely be backWe had a pleasant time everything was painless great staff grade level of excellence great More

by Michael2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner
Sep 17, 2018 -

Stevinson Lexus of Lakewood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 10, 2018

service- they charge you for a complementary loaner car I still don't understand but for a dealership that speaks about offering complimentary loaner cars, I was charged roughly $10.00. what is the point? More

by markymark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot name
Sep 10, 2018 -

Stevinson Lexus of Lakewood responded

Hi Mark, We are sorry for any misunderstanding. The new Lexus loaner you received while your vehicle is in service is in fact complimentary. There is no daily usage charge. The $10 fee simply helps offset the gas expense. We've talked about having customers bring the vehicle back with a full tank of gas as you would at a rental car agency, but have felt the small fee was easier for the customer. We sincerely appreciate your business and hope you understand. Please contact me if you would like to discuss further. 303-277-9339. Sincerely, Dwaine Croft Service Manager

September 10, 2018

Great experience Overall, my experience was phenomenal. I did not feel pressured to make a purchase. Michael went above and beyond to get the me into the right vehicle More

by Max123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez, Michael Keene
Sep 17, 2018 -

Stevinson Lexus of Lakewood responded

Hello Max, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2018

Recent 2018 Lexus RX350L purchase Our experience has been very easy during the process of our new car purchase. Steve was thorough and attentive and Jair was very patient while teachin More

by ChandaSu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner, Jair Ayaquica
Sep 11, 2018 -

Stevinson Lexus of Lakewood responded

Hi, thank you so much for your positive comments about Stevinson Lexus of Lakewood! We hope to be of service to you again in the future. Best wishes, Stevinson Lexus of Lakewood

September 07, 2018

Excellent Sales Experience Michael Tsuji is an amazing asset to Stevenson Lexus. He is a professional salesman and takes pride in making your buying experience easy and definit More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Block, Mike Sanchez, Michael Tsuji
Sep 11, 2018 -

Stevinson Lexus of Lakewood responded

Hi Kat, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stevinson Lexus of Lakewood

September 05, 2018

Pleasant experience We had little interest in buying a car when we first come to the store. The time we spent there was such that we wound up purchasing the car we came t More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner, Tyler Woodward
Oct 11, 2018 -

Stevinson Lexus of Lakewood responded

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Stevinson Lexus of Lakewood! We're looking forward to your next visit with us!

August 31, 2018

5 stars One of the best customer services I ever had .very nice n helpful .defiantly recommending to everyone .thank u so much Michael sijui!!!we will b comin More

by Cargirl Jena 34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Johnson, Michael Tsuji, Mike Sanchez
Sep 03, 2018 -

Stevinson Lexus of Lakewood responded

Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2018

Excellent Michael really help us a lot. I went in expecting to purchase a new car,he gave me suggestions and advice. After I decided to purchase is 300, the pro More

by Rui13321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Souvall, Michael Tsuji
Sep 03, 2018 -

Stevinson Lexus of Lakewood responded

Hi there, we are very happy to hear Micheal provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2018

Great service We had a really bad experience at Kuni, so we came to Stevinson. We were helped by California Mike and Riley, who were both wonderful. We spent a lot More

by Jessiewood90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Keene, Riley Stifflear
Sep 03, 2018 -

Stevinson Lexus of Lakewood responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 28, 2018

Purchase of Envoy Denali Very friendly and works with you! Doesn't make you feel pressured, but welcomed. He knows the quality of the vehicles on the lot and will get you to a More

by dalannoanthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sumner
Sep 03, 2018 -

Stevinson Lexus of Lakewood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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