Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,330 reviews
Arvin is the best, don’t see anyone else! He is very proactive, follows through, genuine and sincere. He will not steer you wrong. Wonderful person and salesman!!! He is very proactive, follows through, genuine and sincere. He will not steer you wrong. Wonderful person and salesman!!! More
Very professional and clean dealership off Indiana and 6th Ave. near the Mills Mall. My wife and I were treated well by Sales and Finance Depts.. 6th Ave. near the Mills Mall. My wife and I were treated well by Sales and Finance Depts.. More
I didn't end up buying because I didn't want to buy the release year of the TX, but if I decide to get a vehicle Arvin will be the first person I call. He was patient and understanding and even when I chan release year of the TX, but if I decide to get a vehicle Arvin will be the first person I call. He was patient and understanding and even when I changed my mind, he was kind and respectful! More
I recently purchased a Lexus NX350h and couldn’t be happier with it! Thank you to Arvin Mercado who was my wonderful and knowledgeable salesman who made my buying process easier for me. Arvin was very happier with it! Thank you to Arvin Mercado who was my wonderful and knowledgeable salesman who made my buying process easier for me. Arvin was very kind and listened to all of my needs and wants for a car. I highly recommend Stevinson and all of their friendly staff and especially Arvin if you’re looking for a great vehicle. More
I was in the market for a new vehicle and decided to go to Stevinson Lexus of Lakewood. I had Arvin Mercado as my salesman. He was excellent and very knowledgeable about the car GX460 that I’m interested i to Stevinson Lexus of Lakewood. I had Arvin Mercado as my salesman. He was excellent and very knowledgeable about the car GX460 that I’m interested in. The purchasing went smoothly. Arvin Mercado communicated with me through the entire process and even after. I highly recommended this dealership if you are looking for a good reliable Lexus and look for Arvin Mercado. More
Arvin Navarro Mercado made my purchasing experience with Stevenson Lexus highly recommend. He was very knowledgeable and his insight made me confident that I was making an informed decision for the purchase Stevenson Lexus highly recommend. He was very knowledgeable and his insight made me confident that I was making an informed decision for the purchase of my newest 2023 RX350 I normally hate dealing with car salesmen due to the pressure they can put on you, but this was a different experience and I'm thankful for that. Most definitely recommend and will be back myself! If you are in market for a car and don’t want to be hassled go see Arvin. More
Arvin Mercado seemed willing to say just about anything to make a sale. He pressured me into taking a bad deal on my trade-in through predatory scare tactics: when I suggested I would sell the car myself, to make a sale. He pressured me into taking a bad deal on my trade-in through predatory scare tactics: when I suggested I would sell the car myself, he referenced the tragic murders of Joseph and Jossline Roland, who were killed in the midst of a private party automobile transaction, and insinuated that I would suffer the same fate. Then, when I asked to have snow tires put on the vehicle, he told me that snow tires are not available in the summer and I would have to wait until October or November; simply not true. Begrudgingly, I drove the car off the lot with tires I never even wanted to begin with. Funny enough, during my first week owning the car, I noticed the sidewall of one of the tires was damaged. The dealership could not confirm whether or not the tire was damaged at the time of purchase, but rather then work with me to reach a reasonable resolution, sales manager Derek Puckett offered to replace the tire but only in exchange for a five star Google review. Stevinson Lexus doesn’t hesitate to employ unscrupulous business practices to scam members of the Front Range community. If I could do it over again, I wouldn’t buy from Stevinson Lexus and I certainly will not recommend this dealership to anyone. More