Stevinson Lexus of Lakewood
Lakewood, CO
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I spoke with the sales rep Scott last night about a specific car I was interested in, he said it was available. I drove almost 90 minutes to get to the dealership only to be told it had been sold the n specific car I was interested in, he said it was available. I drove almost 90 minutes to get to the dealership only to be told it had been sold the night before. I asked Scott why he didn't let me know and all he said, was, "I did call you at 8:00 pm, but you didn't answer." I told him I don't answer numbers I don't recognize but it would have been kind/courteous/professional to have left a message. He never apologized or took any responsibility. Thank goodness for Mike, Dalton and Jerry, very helpful and kind folks. I didn't end up buying a car from there, but I would advise not dealing with Scott. More
Gonzalo was a tremendous help. We were under some pressure because our lease (NX350) had come up unexpectedly and it was our only car. Gonzalo worked with us over two days to get t We were under some pressure because our lease (NX350) had come up unexpectedly and it was our only car. Gonzalo worked with us over two days to get the right electronics and the hybrid we were looking for. His saying that "I'm here for you" was very reassuring though out the process. The finance department was also very helpful in getting our lease set. This is our 6th Lexus that we have leased and am always impressed by the process. More
Erin was fantastic at helping me with my service! She even plugged my electric car in on the way to allow me to get home without having to charge again. Highly recommend Stevenson Lexus! She even plugged my electric car in on the way to allow me to get home without having to charge again. Highly recommend Stevenson Lexus! More
The visit was for a service call. Everyone was attentive and helpful. It seemed as if the next person we encountered was more helpful than the last Everyone was attentive and helpful. It seemed as if the next person we encountered was more helpful than the last More
Great vehicle service and customer service. I had a wonderful service advisor, Jimmy Cha. He advised me and communicated throughout the service on my vehicle. I had a wonderful service advisor, Jimmy Cha. He advised me and communicated throughout the service on my vehicle. More
Danny was a great salesman. There was no pressure and I did a lot of test driving of other vehicles and came back to the Lexus. He showed me some good features on the car while There was no pressure and I did a lot of test driving of other vehicles and came back to the Lexus. He showed me some good features on the car while we were driving. He also printed off the specs which is important to me because when I am making my decision I can refer back to that piece of paper that tells me the particulars on that vehicle and why I like it. More













