Stevinson Lexus of Lakewood
Lakewood, CO
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Outstanding customer service from both the Sales managers (Andrew, Mike) and the Financial manager (Jessica). They were all very professional and courteous and especially patient while I made up my mind, and (Andrew, Mike) and the Financial manager (Jessica). They were all very professional and courteous and especially patient while I made up my mind, and then they went the extra mile to make sure I could get my car exactly the way I wanted it and helped me figure out some issues I came across related to paperwork. I hadn't gotten a car through a dealership before, but they made it simple and addressed every question I had during every stage of the process! I am very satisfied with the service and would highly recommend this brand, this dealership and this particular location. And although I likely won't need to replace my car in a very long time, I'd definitely buy here again!!! More
If we'd buy a car it would be at Stevinson and we'd happily work with Steve Sumner on the purchase. We are no longer looking for a car because we decided to downsize from two cars to one, and the one c happily work with Steve Sumner on the purchase. We are no longer looking for a car because we decided to downsize from two cars to one, and the one car we had -- a Honda Accord -- was more than adequate to our needs. Steve was an excellent person to work with in getting to know the RX-450h. We were looking for pre-owned, and when one became available he called us immediately. It's a great car, but as I explained, in our thinking we decided not to purchase another car, instead opting to give our second car to a friend and become a one-car household. Thank you for helping us get to know the excellent Lexus brand. Should we need a car going forward, I'd definitely call Steve. He really knew his stuff and answered all of our questions. (I left a couple of ratings blank since they didn't pertain to our experience. No other reason) More
I went in for an oil change, and came out with a new to me car. Scott, Stephen, and Mike. Were engaging, friendly, and provided great customer service. I highly recommend the Lexus Lakewood team. First rat me car. Scott, Stephen, and Mike. Were engaging, friendly, and provided great customer service. I highly recommend the Lexus Lakewood team. First rate teamwork. More
I am an 81 year old widow who never had to deal with vehicle servicing, etc.. After my husband died, I brought my vehicle in for service and Amber was my service person ( my original person moved). She vehicle servicing, etc.. After my husband died, I brought my vehicle in for service and Amber was my service person ( my original person moved). She has made my maintenance appointments and ‘drive in’ questions so easy. I’m so happy she became the assistant service manager but I miss having her personal attention. She is truly a huge asset to Lexus of Lakewood. Shirley Lindsay More
We had a great experience. This is our fourth Lexus from Stevinson Lexus of Lakewood. We have always been treated with professionalism and respect. We love it. Stevinson Lexus of Lakewood. We have always been treated with professionalism and respect. We love it. More
We were very pleased with Stevinson Lexus of Lakewood - on a recent visit for a recall on our Lexus NX. Everyone treated us extremely well, informative, knowledgeable, and . . . . we left the dealership w on a recent visit for a recall on our Lexus NX. Everyone treated us extremely well, informative, knowledgeable, and . . . . we left the dealership with a new 2021 Lexus 350 RX! We had NO intention of purchasing a new vehicle, but the trade was too good to pass up. Our thanks to Steve Sumner and Jessica Haskins for their kindness and expertise! More
This dealership really knows how to take care of business and provide excellent service. I would highly recommend friends and family to check out this place before any other. and provide excellent service. I would highly recommend friends and family to check out this place before any other. More
If my only choices were to purchase a vehicle from Stevinson or to walk, I would be searching for walking shoes. AVOID, AVOID, AVOID. My interactions with Stevinson were juvenile at absolute best. I a Stevinson or to walk, I would be searching for walking shoes. AVOID, AVOID, AVOID. My interactions with Stevinson were juvenile at absolute best. I am shocked that William Johnson, general manager, as well as Kent Stevinson, owner, "fires" customers. Stevinson will almost certainly reply below with a bunch of nonsense – don’t believe it. Go elsewhere. Go anywhere but Stevinson. More