
Stevinson Lexus of Lakewood
Lakewood, CO
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Hello, My name is Brandie Luevano and I purchased a Hello, My name is Brandie Luevano and I purchased a Lexus ES350, the Pebble Beach Edition vehicle from Doug Minor. I was very impressed by Doug's Hello, My name is Brandie Luevano and I purchased a Lexus ES350, the Pebble Beach Edition vehicle from Doug Minor. I was very impressed by Doug's knowledge of the vehicle. In addition, I greatly appreciated his thoroghness of going through my paper work, the vehicle features, and providing consistent follow up. Every time I needed anything for my vehicle, even after the purchase, he was always more than willing to help. I have purchased many vehicles, but any time I am in the market for a Lexus or know of anyone I will always send them to Doug because he is by far one of the best car sales men I have every came across. Moreover, he has changed my perception of car sales men because he followed through in every sense of my purchase. Sincerely, Brandie Luevano, J.D., M.A. More
This is a very belated thank you to the wonderful Service Department at Stevinson Lexus of Lakewood. The Tuesday before Thanksgiving, I was headed from our home in Keystone, Colorado to the Denver airport t Department at Stevinson Lexus of Lakewood. The Tuesday before Thanksgiving, I was headed from our home in Keystone, Colorado to the Denver airport to pick up our daughter and her family. I made a quick stop at Whole Foods to pick up my fresh turkey and when I came out to my car, I had a flat tire. I drove the couple of blocks to Stevinson Lexus, and dashed into the service office in a state that could only be described as 'panic'. Keith was very good at calming me down and since I had ruined the tire, he had me on my way in a loaner car and I made it to the airport in time! This service went above and beyond and I comment Stevinson Lexus for their outstanding service department. More
I would definitely recommend purchasing a car at Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressur Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressure salesperson. I loved that since I'm in sales too. I got a great deal on my new RX450h, a generous trade allowance, and the whole transaction was done in about two hours (including finance)! It is the best car buying experience I have had in a long time. Their parts and service departments are also top notch. More
The sales people are very professional and are there to answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the other part that is over maybe bigger concern is the quality of their service writers and technicians. You are truly made to feel important when you drop your vehicle off and they always keep you aware of the progress and the approximate time remaining until completition. I would have a hard time going anywhere else to buy a Lexus. More
I have had a relationship with this dealership in the past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with goo past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with good follow-up and knowledge of my vehicle. I would highly recommend him and the Stevinson dealership. More
Best car I have ever owned. Couple of the options I picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge f picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge for loaner cars should be based on mileage driven - not a flat fee. More
I have worked with Stevenson exclusively over the last 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all th 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all the transactions, I have only delt with two sales representives. The first one moved out of the state, and the present one is still at it and has represented my interest to my complete satisfaction. Further, the dealership has been extremely professional and easy to work with at all times. More
My family has been working with Doug Miner for over a decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professiona decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professional within the car industry. He is honest, trustworthy, extremely knowledgable, always has a smile on his face, and makes us feel like we are "family". We would not go to any other salesperson to buy a car, either new or used. When we have gone to other people in the past it always turned into a major disaster therefore dealing with Doug has always been very pleasant and painless. The car industry would greatly improve if all salespeople had the integrity and personality that Doug Miner consistently portrays. Kudos to Stevenson for hiring the consummate salesperson. And thank you Doug for not only being there for us when we need new cars but for your friendship over the years. More
First, the sales person, Mike Burgmaier, provided excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has proven to be receptive to questions, setting up service appointments and carrying out maintenance required. When a staff makes their work look easy and provides results that is a sign of a professional. Rich Sachoff More
Lexus is the best car that money can buy. Part of the reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few business where anyone even cares about keeping the customer and exceeding their expectations. Stevenson has done so which is why I have purchased my last 2 cars from them and specifically from Doug Minor. I have and will refer anyone who asks to Stevenson. More