Stevinson Lexus of Lakewood

The sales people are very professional and are there to answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the other part that is over maybe bigger concern is the quality of their service writers and technicians. You are truly made to feel important when you drop your vehicle off and they always keep you aware of the progress and the approximate time remaining until completition. I would have a hard time going anywhere else to buy a Lexus. More

I have had a relationship with this dealership in the past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with goo past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with good follow-up and knowledge of my vehicle. I would highly recommend him and the Stevinson dealership. More

Best car I have ever owned. Couple of the options I picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge f picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge for loaner cars should be based on mileage driven - not a flat fee. More

I have worked with Stevenson exclusively over the last 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all th 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all the transactions, I have only delt with two sales representives. The first one moved out of the state, and the present one is still at it and has represented my interest to my complete satisfaction. Further, the dealership has been extremely professional and easy to work with at all times. More

My family has been working with Doug Miner for over a decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professiona decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professional within the car industry. He is honest, trustworthy, extremely knowledgable, always has a smile on his face, and makes us feel like we are "family". We would not go to any other salesperson to buy a car, either new or used. When we have gone to other people in the past it always turned into a major disaster therefore dealing with Doug has always been very pleasant and painless. The car industry would greatly improve if all salespeople had the integrity and personality that Doug Miner consistently portrays. Kudos to Stevenson for hiring the consummate salesperson. And thank you Doug for not only being there for us when we need new cars but for your friendship over the years. More

First, the sales person, Mike Burgmaier, provided excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has proven to be receptive to questions, setting up service appointments and carrying out maintenance required. When a staff makes their work look easy and provides results that is a sign of a professional. Rich Sachoff More

Lexus is the best car that money can buy. Part of the reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few business where anyone even cares about keeping the customer and exceeding their expectations. Stevenson has done so which is why I have purchased my last 2 cars from them and specifically from Doug Minor. I have and will refer anyone who asks to Stevenson. More

I would never buy/lease a lexus anywhere else... This is the second new lexus leased from Doug, always a pleasure!!! The vehicle was ready for me as soon as I pulled up, numbers were exactly as discussed ov the second new lexus leased from Doug, always a pleasure!!! The vehicle was ready for me as soon as I pulled up, numbers were exactly as discussed over the phone, was such a quick easy process. I rec. all my friends to Doug. More

First off all, my compliment to Craig Bluhm for creating very efficient web site where you can see all necessary information about a car on sale: technical descriptions, all options, pictures with different very efficient web site where you can see all necessary information about a car on sale: technical descriptions, all options, pictures with different views, person to contact, and the price. Craig Bluhm met us very friendly and created a pleasant environment for our future discussions. We didn’t feel any “seller’s” pressure on the contrary Craig gave us all possible options and discussed with his manager the best discounts we could receive. I felt we had “win-win” situation when we finished our commerce. Gary Sanders, who is working together with Craig, met us friendly as well and spent more then hour and a half to explain us every option this car has. Gary was very attentive and patient to answer any question we asked. Gary gave us a worm filling we made a good purchase. The all Lexus of Lakewood’s personnel were very friendly. You can see only smiles and hear “Hi”. We were introduced to the General Manager which wished us “good luck” with our new purchase. This entire environment on Lexus of Lakewood makes you feel “special” and people understand you came to make an important purchase and they are here willing to serve/help you. We enjoyed buying this car from Lexus of Lakewood and hope to come back. More

I was treated as a person, not a little old lady that could be taken advantage of. Mike explained everything to me in detail. Very helpful, super guy. I doubt if my son could have treated me any bette could be taken advantage of. Mike explained everything to me in detail. Very helpful, super guy. I doubt if my son could have treated me any better. the dealership has a huge selection, everyone from the person on the phone to the service dept. is excellent. I have always had any question or problem solved on first visit. I will be a toyota buyer forever. Mary Jobe More