Stevinson Lexus of Lakewood

Best car I have ever owned. Couple of the options I picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge f picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge for loaner cars should be based on mileage driven - not a flat fee. More

I have had a relationship with this dealership in the past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with goo past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with good follow-up and knowledge of my vehicle. I would highly recommend him and the Stevinson dealership. More

I would never buy/lease a lexus anywhere else... This is the second new lexus leased from Doug, always a pleasure!!! The vehicle was ready for me as soon as I pulled up, numbers were exactly as discussed ov the second new lexus leased from Doug, always a pleasure!!! The vehicle was ready for me as soon as I pulled up, numbers were exactly as discussed over the phone, was such a quick easy process. I rec. all my friends to Doug. More

I was treated as a person, not a little old lady that could be taken advantage of. Mike explained everything to me in detail. Very helpful, super guy. I doubt if my son could have treated me any bette could be taken advantage of. Mike explained everything to me in detail. Very helpful, super guy. I doubt if my son could have treated me any better. the dealership has a huge selection, everyone from the person on the phone to the service dept. is excellent. I have always had any question or problem solved on first visit. I will be a toyota buyer forever. Mary Jobe More

The entire Lexus experience exceeds what you expect of a luxury brand. Although the product pretty much sales itself it's nothing without quality service. And speaking of quality service, we've worked wit luxury brand. Although the product pretty much sales itself it's nothing without quality service. And speaking of quality service, we've worked with Doug Miner on all our Lexus purchases. His relaxed approach makes the every aspect enjoyable. Work with Doug Miner and you'll find it's all about the customer. The guy gets it done and at the end you're happy with the purchase. No regrets. More

First off all, my compliment to Craig Bluhm for creating very efficient web site where you can see all necessary information about a car on sale: technical descriptions, all options, pictures with different very efficient web site where you can see all necessary information about a car on sale: technical descriptions, all options, pictures with different views, person to contact, and the price. Craig Bluhm met us very friendly and created a pleasant environment for our future discussions. We didn’t feel any “seller’s” pressure on the contrary Craig gave us all possible options and discussed with his manager the best discounts we could receive. I felt we had “win-win” situation when we finished our commerce. Gary Sanders, who is working together with Craig, met us friendly as well and spent more then hour and a half to explain us every option this car has. Gary was very attentive and patient to answer any question we asked. Gary gave us a worm filling we made a good purchase. The all Lexus of Lakewood’s personnel were very friendly. You can see only smiles and hear “Hi”. We were introduced to the General Manager which wished us “good luck” with our new purchase. This entire environment on Lexus of Lakewood makes you feel “special” and people understand you came to make an important purchase and they are here willing to serve/help you. We enjoyed buying this car from Lexus of Lakewood and hope to come back. More

Very friendly and informed staff. Very interested in selling me a new car on my terms not theirs. Answered all questions. Bob in finance found me an interest rate lower than what I had already agreed selling me a new car on my terms not theirs. Answered all questions. Bob in finance found me an interest rate lower than what I had already agreed to through Lexus financing and it saved me a lot of money. Everyone was very well-informed and very respectful of my time, business and obviously wanted to me have the perfect buying experience. This is the seventh Lexus I have owned and a great experience - as I have come to expect and was not disappointed. More

It is a pleasure to work Stevinson Lexus. The attenion to detail and timely follow up on all things Lexus make them tops. I would not hesitate to recomend them to anyone looking for for a new or used aut to detail and timely follow up on all things Lexus make them tops. I would not hesitate to recomend them to anyone looking for for a new or used automobile. Service after the sale is second to none. My experience with salesperson Doug Miner was excellent. More

My experiance at Stevenson Lexus has been flawless. I have purchased 5+ automobiles from this dealership. #1- My salesperson Mike Bergmier is extremly professional, honest and a joy to work with. I feel have purchased 5+ automobiles from this dealership. #1- My salesperson Mike Bergmier is extremly professional, honest and a joy to work with. I feel I am trsated special and both my wife and myself appreciate all Mike does. #2- Service- incredible, always treated as a special customer every time we visit the dealership. My vehicle has always been serviced correctly. It is very easy to drop off your auto have use of a loaner and continue on with our day. We get a call when the vehicle is finished and when we pick up the vehicle it has been washed and ready for us. #3 Beacause of the the two items above we find it hard to purchase another vehicle at another dealership. We have been in other dealerships and looked at other makes of cars and they can not compete with Stevensons Professionalism. More

Don Wood was extremely helpful and supportive regarding my need for the lease of a new IS 250 Lexus. Although I knew what I wanted going into the dealership, he allowed me the opportunity to test drive th my need for the lease of a new IS 250 Lexus. Although I knew what I wanted going into the dealership, he allowed me the opportunity to test drive the vehicle, answered all of my questions, but was NOT pushy or overly aggressive regarding my decision. I initially wanted one without Navigation, I inquired about it after the fact when we were nearing the finalization of my car; he took the time again, was patient, and showed me the car with Navigation; he even offered to have me take another test drive to understand better how it all worked, but I was pleased enough with what I saw and drove the first time as well as what he explained I didn't need to take it out for another drive. After that, it took no more than 20 minutes to go through the process of my monthly payments, my credit check and ultimately signing the deal and giving them a downpayment; he did have other customers that came in after me but was attentive, informational, and introduced me to the service and finance department people and made certain I knew everything I had to know with regard to them and others involved with my lease as well as what I needed to know about the car, especially the navigation system. While I knew what I wanted going in, even if I decided NOT to get the vehicle when I did, I believe it would not have mattered--I would recommend Don Wood and Stevinson Lexus of Lakewood to ANYONE wishing to purchase or lease a vehicle. They are NOT your typical dealership and Don Wood is NOT your typical dealer--they are/he is friendly, knowledgeable, helpful, and ultimately make you feel like a "guest" rather than a customer. Look for/ask for Don Wood next time you are at Stevinson Lexus of Lakewood--I promise you will be MORE THAN satisfied that you did! More