
Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,389 reviews
I had the best experiance ever buying a car. Doug searched for the exact car i wanted and found it the same day. He found exactly the car i wanted and was very good to me! He went over every detail t searched for the exact car i wanted and found it the same day. He found exactly the car i wanted and was very good to me! He went over every detail that I needed and wanted to know. Then when we discussed the price he was honest and fair. Dealing with Doug I felt very confident in my purchase! More
As a long standing customer here at Stevinson Lexus of Lakewood, Co., I am never disappointed. Of course, I come to Stevinson to purchase vehicles, and there is always a great selection with great price Lakewood, Co., I am never disappointed. Of course, I come to Stevinson to purchase vehicles, and there is always a great selection with great prices. What keeps me coming back over the years, is the customer service and TLC I receive once I walk through the door. What Stevinson Lexus understands, that many other dealerships do not, (believe me, I know from experience), is that the sale is important, but the service after the sale is more important. Here, the staff is always courteous and friendly. When I walk through the door here, I feel like I am home. Today, I purchased a used car from Brent Turner, whom I put through "he'll" with lots of visits and tons of phone calls. He always took my call, even if he had a customer, to assuage my concerns and answer questions. Even when I found a vehicle at another Stevinson dealer I was interested in, he understood and told me that my happiness was paramount to his making the sale. In the end, I purchased a vehicle from him. He always made me feel like I was number one, and didn't make a peep when I tortured him with my test driving. He is a real gentleman, and I would definitely purchase a car from him again. Before closing, I would like to give kudos to the manager, Steve Szekula. He is a fine example of someone who understands people, their needs, and how to put and keep together a very professional and friendly staff. Moral here seems very high. He is a great businessman and probably should run for president!!!!!!! A very, very, happy customer, Candy Annan More
This is a very belated thank you to the wonderful Service Department at Stevinson Lexus of Lakewood. The Tuesday before Thanksgiving, I was headed from our home in Keystone, Colorado to the Denver airport t Department at Stevinson Lexus of Lakewood. The Tuesday before Thanksgiving, I was headed from our home in Keystone, Colorado to the Denver airport to pick up our daughter and her family. I made a quick stop at Whole Foods to pick up my fresh turkey and when I came out to my car, I had a flat tire. I drove the couple of blocks to Stevinson Lexus, and dashed into the service office in a state that could only be described as 'panic'. Keith was very good at calming me down and since I had ruined the tire, he had me on my way in a loaner car and I made it to the airport in time! This service went above and beyond and I comment Stevinson Lexus for their outstanding service department. More
I have purchased several Lexus from Stevinson and had good success with all of them. Both sales and service have done well. The last 2 that I purchased, my salesman was Mike Bergmier. I had a little t good success with all of them. Both sales and service have done well. The last 2 that I purchased, my salesman was Mike Bergmier. I had a little trouble with my bluetooth and Mike came to my office and fixed it, very impressive, Paul Guernsey More
The sales people are very professional and are there to answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the other part that is over maybe bigger concern is the quality of their service writers and technicians. You are truly made to feel important when you drop your vehicle off and they always keep you aware of the progress and the approximate time remaining until completition. I would have a hard time going anywhere else to buy a Lexus. More
My family has been working with Doug Miner for over a decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professiona decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professional within the car industry. He is honest, trustworthy, extremely knowledgable, always has a smile on his face, and makes us feel like we are "family". We would not go to any other salesperson to buy a car, either new or used. When we have gone to other people in the past it always turned into a major disaster therefore dealing with Doug has always been very pleasant and painless. The car industry would greatly improve if all salespeople had the integrity and personality that Doug Miner consistently portrays. Kudos to Stevenson for hiring the consummate salesperson. And thank you Doug for not only being there for us when we need new cars but for your friendship over the years. More
Lexus is the best car that money can buy. Part of the reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few business where anyone even cares about keeping the customer and exceeding their expectations. Stevenson has done so which is why I have purchased my last 2 cars from them and specifically from Doug Minor. I have and will refer anyone who asks to Stevenson. More
I have worked with Stevenson exclusively over the last 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all th 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all the transactions, I have only delt with two sales representives. The first one moved out of the state, and the present one is still at it and has represented my interest to my complete satisfaction. Further, the dealership has been extremely professional and easy to work with at all times. More
My whole expirience with Stevinson Lexus and our Sales Consultant Shelby Antener was fantastic. We live approximately 90 MIles away visited them twice and there were no hiccups with the deal. Shelby rep Consultant Shelby Antener was fantastic. We live approximately 90 MIles away visited them twice and there were no hiccups with the deal. Shelby represented herself very professionally and friendly. The dealership management was honestlly very amicable in meeting our bottom line price and even arranged for a lower financing rate. I have brought approximately 11 vehicles and this has far been the best deal I have ever gotten. This was definately a WOW expirience. Thanks More
I would definitely recommend purchasing a car at Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressur Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressure salesperson. I loved that since I'm in sales too. I got a great deal on my new RX450h, a generous trade allowance, and the whole transaction was done in about two hours (including finance)! It is the best car buying experience I have had in a long time. Their parts and service departments are also top notch. More