
Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,521 reviews
I always recommend Stevenson Lexus to Friends, Family and Neighbors. My neighbor came and purchased a Hybrid SUV after I told her over and over how reliable the vehicles are, how they hold their value and h Neighbors. My neighbor came and purchased a Hybrid SUV after I told her over and over how reliable the vehicles are, how they hold their value and how no other Dealer or company delivers the level of service that Stevenson Lexus of Lakewood does. I've been intending to send a card to Lexus for over five years to tell them how fantastic Reggie is. I'm sure all of the service personnel are fantastic but my husband and I both ask for Reggie every time. He knows us on sight and over the phone. He is aware of both our vehicle's histories and always delivers personalized service. I've called Reggie when my battery has died, when I've locked my keys in the car, when I couldn't get my garage door to program, when I've needed acessories ...and the list goes on and on. If I don't reach him, he ALWAYS calls me back in an hour or less which I think is amazing! Reggie has taken care of every service on our cars and he handled the replacement of my shattered sunroof which was covered by my insurance. It was SO easy and hassle-free. Once I was stranded in my newly purchased 2005 GX470 and I had my 2 year old and my newborn with me. I was close to Stevenson so I called Reggie and he sent someone to jump my battery and also to check it. We were back on our way in less than 30 minutes.....this is a story I always share with people that ask us about our vehicles. We've purchased BMW and shopped Cadillac and Audi but always end up buying the Lexus. The service at Ralph Schomp is horrendous and our salesman was fired just a month after our purchase. Cadillac refused to stay within our budget and kept calling us about cars that far exceeded what we wanted to spend. We have felt very fortunate and very satisfied to be able to work with Reggie in service and Mo in Sales year after year after year. As a Recruiter for the past 15 years, this is a clear indication that Stevenson Lexus of Lakewood offers an environment people enjoy working in as evidenced by the years of service your employees accrue. It's so nice to walk in and see familiar faces and to be recognized and treated kindly. We are loyal Lexus customers based on all of these reasons! More
I worked with Craig Bluhm at Stevinson Lexus of Lakewood after he responded to an inquiry about a vehicle I made on line. Craig provided excellent customer service and took the time to crunch numbers with m after he responded to an inquiry about a vehicle I made on line. Craig provided excellent customer service and took the time to crunch numbers with me over the phone to see what the price vs.payment would be on the type of vehicle I was looking for even though he had no idea if I was a serious customer or just looking. Craig always promptly returned my phone calls and spent hours with me at the dealership while I was deciding on a car. I felt like he went the extra mile to get me into the car I wanted at a price I could afford. He was etremely accommodating when I asked for additional interior and exterior detail work be done on the pre-owned car that I purchased. He made my car buying experience very easy and as stress free as possible. I would highly recommend both Craig and Stevinson Lexus to any potential customers. More
I have been buying parts from stevinson lexus for about ten years now . I would like to send my appreciation to my parts guy Micah Kazmarski. He is my primary parts sales person and has always taken very g ten years now . I would like to send my appreciation to my parts guy Micah Kazmarski. He is my primary parts sales person and has always taken very good care of me. I would recommend their parts department to anyone. More
Craig Bluhm did a great job and I recommend shopping at Stevinson Lexus in Lakewood CO. The dealership offered a fair deal and was upfront with the process. The service staff is professional and kept the Stevinson Lexus in Lakewood CO. The dealership offered a fair deal and was upfront with the process. The service staff is professional and kept their promises. They offer valet service, but I have not tried it More
Larry Lippard, Service Consultant, is extraordinary. He has kept me informed throughout my ownership of the Lexus GS 350 AWD vehicle, which I purchased new. There have been recalls for valve spring replac has kept me informed throughout my ownership of the Lexus GS 350 AWD vehicle, which I purchased new. There have been recalls for valve spring replacement and to recalls for squeaky brakes. Not ideal in an expensive car, but Larry made sure they were handled perfectly. Other routine service is performed with excellence and is always carefully supervised. Larry also makes sure that I get an excellent, virtually new, Lexus loaner to drive, while I'm in for service. A fine and engaging person, the Lexus owner is in great hands, using Larry Lippard as their service advisor. More
THEY HAVE THE BEST PARTS DEPARTMENT I HAVE EVER DELT WITH IN MY 35 YEARS OF AUTO BODY. THEY KEEP ME UPDATED ON ALL MY ORDERS AND I ALWAYS KNOW WHEN I WILL RECIEVE ALL MY PARTS . ALL THE STAFF THERE CAN HELP IN MY 35 YEARS OF AUTO BODY. THEY KEEP ME UPDATED ON ALL MY ORDERS AND I ALWAYS KNOW WHEN I WILL RECIEVE ALL MY PARTS . ALL THE STAFF THERE CAN HELP WITH THE HARD TO FIND PARTS AND TAKE THE TIME TO GET THE RIGHT PART THE FIRST TIME. More
I have worked with Reggie Rodman on numerous occasions I have worked with Reggie Rodman on numerous occasions with 2 Lexus vehicles. He is far and away the best and most conscientious service advisor I ha I have worked with Reggie Rodman on numerous occasions with 2 Lexus vehicles. He is far and away the best and most conscientious service advisor I have ever had the pleasure to work with. He is always ready to deal with anything that comes up, gets the vehicle to the techs most qualified to take care of what needs to be done, stays on top of what is going on and follows up religiously. As a result of his diligence, I have NEVER had a "do over" or any problem with service done on either of my Lexus vehicles. We bought the 2008 RX350,(new), from this dealership and are equally pleased with this experience also. More
The sevice that Stevenson Lexus provides is remarkable in the sense that these people know what they are doing. The freindly staff is always egar to please, and go the extra distance to provide my shop with the sense that these people know what they are doing. The freindly staff is always egar to please, and go the extra distance to provide my shop with parts and any other info regarding issues with vehicle we are working on.I know that the parts staff check each and every one of our parts to make sure it is in good condition before they deliver. More
In my dealings with Steve, he has always been attentive and very customer friendly. I would recommend Steve. The dealership and their people are friendly, customer-service oriented and focused on assist and very customer friendly. I would recommend Steve. The dealership and their people are friendly, customer-service oriented and focused on assisting people. I take my vehicle for every scheduled maintenance recommended, and their service center is just as good as Steve. More
Stevinson Lexus is by far the best dealer i have ever worked with. I should know I bought all eight of mine over the years from Steve Sekoula the GM and Doug Miner. I feel there integrity, vehicle know worked with. I should know I bought all eight of mine over the years from Steve Sekoula the GM and Doug Miner. I feel there integrity, vehicle knowledge, and just as important his follow up is exceptional.. everybody goes out of there way to make sure that the customer comes first. Bob Babcock More