
Stevinson Lexus of Lakewood
Lakewood, CO
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We recently purchased a new RX350. Brenda and Derek were excellent to work with and made the process very easy. Everyone we dealt with was very professional and knowledgable. Mike Tsuji spent a lot of time excellent to work with and made the process very easy. Everyone we dealt with was very professional and knowledgable. Mike Tsuji spent a lot of time with us to be sure we were comfortable with all of the features of the car. Mike was very pleasant and knowledgable. Mike's role in the sell is critical to great customer satisfaction. We purchased previously and didn't have the same in depth explanation of features, etc. Glad to see that Lexus has this type of person for us to go to with questions! More
Working with Stevinson Lexus was the best we have ever experienced with a dealership. Pete Souvall was considerate of what we were asking and addressed our requests in a no nonsense manner. That was wo experienced with a dealership. Pete Souvall was considerate of what we were asking and addressed our requests in a no nonsense manner. That was worth gold and we would definitely like to work with Pete again when the time arises. Happy New Year! Gerry and Crystal Kelly More
Brenda listened to what I wanted and made it happen. Prior to visiting Lexus I had visited Acura to compare the two. No comparison. Stevenson Lexus-Lakewood did not push their current inventory on me u Prior to visiting Lexus I had visited Acura to compare the two. No comparison. Stevenson Lexus-Lakewood did not push their current inventory on me unlike the sales staff at Mile High Acura. I'm driving my dream car and am loving it! Mike was great! I have never had a dealership sit down with me and show me how everything worked and then he offered to come to my residence if I had further problems with the garage door download. This is a GREAT service Lexus is offering. I had to call Mike for a follow-up question and he immediaty responded. More
The service i received from Matt and Mike was superior. They took the time to make sure I was completely satisfied with my new Lexus purchase. Matt was very knowledgable during the sales process, and Mike They took the time to make sure I was completely satisfied with my new Lexus purchase. Matt was very knowledgable during the sales process, and Mike covered the operation of the new car in extensive detail. I highly recommend this dealership, and will be purchasing another vehicle from them in the future!! More
After 2 minutes, I felt like I had known Rob forever. He was very explicit, explained different scenarios to me and assured me that he only wanted what would work best for me. I enjoyed his humor, laid-bac was very explicit, explained different scenarios to me and assured me that he only wanted what would work best for me. I enjoyed his humor, laid-back demeanor and conversation. I look forward to seeing him again and appreciate so much his expertise. More
Michael is the epitome of what exemplary customer service is all about. He is the reason I will continue to lease from Lexus. He is outstanding in his knowledge of the car and as polite and friendly as any is all about. He is the reason I will continue to lease from Lexus. He is outstanding in his knowledge of the car and as polite and friendly as anyone could be. I have called him repeatedly with questions about my new car and he always gets back to me the same day with all the answers. I feel like I have made a new friend in Michael. I will continue to do business with Lexus of Lakewood because of Michael. More
I could not have had a better car buying experience. Stevenson Lexus leads the way. Doug's service was exceptional, and if you are looking for the best be sure to ask for him. Stevenson Lexus leads the way. Doug's service was exceptional, and if you are looking for the best be sure to ask for him. More
This is my 2nd car from Stevinson. Everyone involved was friendly and professional. I took the test drive (I bought the same vehicle, just three years newer), we came to a price very quickly. Stevinson me friendly and professional. I took the test drive (I bought the same vehicle, just three years newer), we came to a price very quickly. Stevinson met my needs. More
Hi - we purchased new from Ryan and Matt at Stevinson because of of the offer price, their professional service, and their direct forthright approach. Then, upon closing they improved the overall deal. because of of the offer price, their professional service, and their direct forthright approach. Then, upon closing they improved the overall deal. We are extremely pleased and plan to tell everyone we know. Thank you!! More
I was working with Rob Denniston on a potential sale of my Lexus 400h to Stevinson (which I had originally purchased at Stevinson). We had the normal back and forth over price, etc. and had finally arrive my Lexus 400h to Stevinson (which I had originally purchased at Stevinson). We had the normal back and forth over price, etc. and had finally arrived at a mutually agreeable deal. When I contacted Rob to confirm the deal, he told me that the deal was off; no reason, no contact beforehand to explain a change in the situation, no warning, no nothing. He essentially walked away from a deal that was already agreed to, and didn't communicate any of this until he was contacted. His behavior was completely unprofessional and as a repeat buyer at Stevinson, the only thing I can say for sure is that they will never get my business again, and that I look forward to giving a negative referral to my friends and associates whenever the opportunity presents itself. More