Stevinson Lexus of Lakewood

Last week, received EXCEPTIONAL service by Phoenix Chu and Amber Sliter! As I was on my way home, I was 5 min away from Lexus where I received an unusual error message. I already had a scheduled service and Amber Sliter! As I was on my way home, I was 5 min away from Lexus where I received an unusual error message. I already had a scheduled service appointment for a later day but Amber took me in right away and secured a loaner for me! Phoenix, as always, provided outstanding service providing regular progress reports and taking care of my service needs in an efficient and professional manner. Kudos to this great team! More

Always reliable, friendly, on time. Have been going here since 2013 - will go nowhere else! Have been going here since 2013 - will go nowhere else! More

Very friendly personnel and always goes above and beyond to make sure everything is acceptable to make sure everything is acceptable More

Kevin Antonio was very attentive to my request and explained what techs discovered in diagnosis. Cost was more than what I expected bet I feel confident in that my Lexus is safe. Brakes and water pump explained what techs discovered in diagnosis. Cost was more than what I expected bet I feel confident in that my Lexus is safe. Brakes and water pump replaced and all fluids updated. Kevin stayed in touch to give me status and made sure my Lexus was washed before I picked up. More

A advisor wasn't helpful. I know what I want from dealer service, and they need training for customer support I know what I want from dealer service, and they need training for customer support More

We were very happy with our service on a very old car. It took a little longer but we are happy. It took a little longer but we are happy. More

Erin was exceptional! Very professional, personable, and knowledgeable ! I highly recommend her and thats all Very professional, personable, and knowledgeable ! I highly recommend her and thats all More

Great service! Jimmy made the experience quick and easy. Ten years in, my car is still running great. Jimmy made the experience quick and easy. Ten years in, my car is still running great. More

Erin in service was outstanding, complete in her explanation and helpful in next steps. And I may have even chose my next new car purchase! explanation and helpful in next steps. And I may have even chose my next new car purchase! More

They had Very good communication and a simple purchasing process. The final closing took longer than I expected given it most the paperwork done online.. process. The final closing took longer than I expected given it most the paperwork done online.. More