Stevinson Lexus of Frederick

I recently bought a car at Stevinson. They were very polite and professional. I was debating between Lexus and Audi but ultimately went with Lexus. My salesman shane was fairly knowledgeable and was abl polite and professional. I was debating between Lexus and Audi but ultimately went with Lexus. My salesman shane was fairly knowledgeable and was able to answer all my questions unlike some of the other salesman that I have dealt with recently. Overall no problems. More

I really didn't know what to expect from Stevinson Lexus of Frederick and Adam Fedak. I don't care for high pressure and being told untruths just for a sale. Not the case. I was impressed with Stevinson L of Frederick and Adam Fedak. I don't care for high pressure and being told untruths just for a sale. Not the case. I was impressed with Stevinson Lexus of Frederick and Adam Fedak and gald I made my new car pruchase from them. From the minute I step on the sales lot I felt Adam listened to my concerns and spent the whole afternoon addressing those concerns. Results were a few days later a very surprised wife picking up her new vehicle with tears of happiness. Great job Adam, thanks fo all your efforts. What a nice facility and Team for my wife to work with for servicing her vehicle. I was impressed!! More

We went into the dealership to look at specific vehicle we saw on the dealers website. Chris greeted us in the lot, and we talked about what we were looking for and why. He was very helpful, explaining t we saw on the dealers website. Chris greeted us in the lot, and we talked about what we were looking for and why. He was very helpful, explaining the features of the car and of Lexus. We never felt over pressured, and in the end I think we got a very good car at a very good price. More

As a career sales professional, I would like to point out that Stevinson Lexus is a top notch organization. My previous experience with car dealerships has always left me somehow disapointed. However, Michae that Stevinson Lexus is a top notch organization. My previous experience with car dealerships has always left me somehow disapointed. However, Michael Burke our salesperson, excels at solution-based selling. This is the mark of a true sales professional. He was very attentive to all of our needs and wants throughout the sales process. I found purchasing a vehicle at Stevinson Lexus to be a pleasurable experience. I would recommend Stevinson Lexus to all of my friends, family, and colleagues. Thank You. More

I really enjoyed my experience at the Frederick Lexus store. I was impressed with the professionalism of the staff and and outstanding appearance of the dealership. I would recommend my friends and fam store. I was impressed with the professionalism of the staff and and outstanding appearance of the dealership. I would recommend my friends and family to work with the team at lexus. Salesman john Charlton was very knowledgeable and a pleasure to work with. Will return for future transportation needs. More

Jeff was very helpful, as well as, friendly. I had a great experience at Stevenson Lexus. He was very knowlegable about all modles fo the cars. great experience at Stevenson Lexus. He was very knowlegable about all modles fo the cars. More

A couple of weeks ago I was in the market for a small sporty car and drove to Lexus looking at the IS 250 I met Jeff and talked about the difference between the IS and a BMW that I was thinking about. sporty car and drove to Lexus looking at the IS 250 I met Jeff and talked about the difference between the IS and a BMW that I was thinking about. He seemed to know as much about the BMW as he did about the Lexus. Jeff also walked me around the dealership and talked about how well service would take care of me when I visited. No one has ever shown me their service department before. (it was very clean) and he explained the warranty the car would have while we walked around. The car was fun to drive and everything I wanted. You could tell Jeff really liked the car and wasn't just trying to sell me something! He made the rest of the purchase really easy, along with Travis finishing the paperwork with me. I would tell anyone thinking of a Lexus to visit Lexus in Frederick and look for Jeff! More

Having test driven 8 vehicles, we had virtually decided on a 2013 Acura as we felt that the Lexus was probably beyond our price range. Lexus of Frederick was therefore the last dealership we visited. What on a 2013 Acura as we felt that the Lexus was probably beyond our price range. Lexus of Frederick was therefore the last dealership we visited. What a transformation!! From the minute we entered the front door Jay made us so welcome,listened patiently to our list of likes and dislikes, and then proceeded to take them one by one explaining and resolving them as we went. We test drove immediately, were very impressed, but decided to go back and try the Acura once more. Jay exerted no pressure on us, (which I hate !!), but expressed confidence in the Lexus and "planned" to see us again the next day !! He was right. We returned the next day decided on the 350, subject to the cost, and here again Jay was able to work with us and his finance people to come up with a lease price better than that we had been given for the Acura. So with a better lease price and the additional luxury of the Lexus we had a a "no brainer" decison to make. Jay had turned a "dubious couple" into "new purchasers" by exhibiting from start to finish, that what we, the customer, wanted came first and foremost,(not the sale), and once the sale was made,assuring us that the Lexus service would continue throughout the length of our lease. Alan & Janet Ford More

David Barney: was friendly, very knowledgeable of the vehicle that we looked at, and purchased. Helped in getting satisfactory terms for our contract and letting us make our own decision on buying the ca vehicle that we looked at, and purchased. Helped in getting satisfactory terms for our contract and letting us make our own decision on buying the car (no high pressure salemanship). He was very customer service oriented, answered all of our questions and scheduled several appointments for the extra options to be completed. Jessica Butts: answered our question on how to reset the trunk breaker when we could not get the trunk open. Our books were stored in the trunk and we could not look it up in the book. Ron Domenico: advised us to bring our vehicle to the dealership when I found a grease spot on the floor of our garage. Determined the right axial boot had ruptured and needed to be replaced. After removing the reminents of the boot, determined the axial rod needed to be replaced also. The car was returned to us when he said it would be. We were given a 2012 ES 350 as a loaner car while repairs were made on ours. He is very thorough and detail oriented. Our car was delivered to us, with a full tank of gas, and the loaner car was picked up. Travis Graves: The contract closer. Very thorough in explaining the different papers involved in the conract. Very friendly and personable. Adam Fedak: Gave a thorough explanation of the various options and their use on the vehicle. Very helpful in setting up the GPS, radio and other options. Isaac: Service Tech. returned our vehicle and drove the loaner vehicle back. Very helpful in reviewing the options on the car and also set the phone bluetooth for us. Very helpful and personable. More

A couple of weeks ago I was in the market for a small sporty car and drove to lexus looking at the IS 250. I met Jeff and talked about the difference between the IS and a BMW that I was also thinking abo sporty car and drove to lexus looking at the IS 250. I met Jeff and talked about the difference between the IS and a BMW that I was also thinking about. He seemed to know as much about the BMW as he did about the Lexus. Jeff also walked me around the dealership and talked about how well service would take of me when I visited. No one has ever showed me their service department before (it was very clean)and he explained the warranty the car would have. The car was fun to drive and everything I wanted. You could tell Jeff really liked the car and wasn't just trying to sell me something. he made the purchase really easy. Travis finished the paperwork with me. I would tell anyone thinking of Lexus to go to Lexus at Frederick and look for Jeff. More