Stevinson Lexus of Frederick

Troy Evans has been delightful to work with! We got the car that we wanted at the right price. In general, we have been very happy with Stevenson Lexus and their customer service. car that we wanted at the right price. In general, we have been very happy with Stevenson Lexus and their customer service. More

Salesman, finance and tech support all very polite, informative, friendly. No pressure sales and customer satisfaction was top priority. They respected my time and gave my family and I space as needed. informative, friendly. No pressure sales and customer satisfaction was top priority. They respected my time and gave my family and I space as needed. More

Hands down,this was best shopping experience we have ever had. Mike was helpful, knowledgeable and so accommodating. I would recommend anyone to him any day! had. Mike was helpful, knowledgeable and so accommodating. I would recommend anyone to him any day! More

Don’t waste your time The Stevinson team sent me an offer, then rescinded the offer shortly after. This was a first time this has ever happened to me. Though we had nailed The Stevinson team sent me an offer, then rescinded the offer shortly after. This was a first time this has ever happened to me. Though we had nailed down pricing.. then NOPE.. hope you have better luck than me. More

First Lexus Experience Kasey and all the people at Stevinson Lexus of Frederick were wonderful! Everyone took their time to say "HI" or help and explain everything and anyt Kasey and all the people at Stevinson Lexus of Frederick were wonderful! Everyone took their time to say "HI" or help and explain everything and anything I asked. My first experience with Lexus is starting out great! More

Fast, friendly, great customer service! I went in not expecting to find something that would fit ALL of my needs. I left feeling valued and like I was customer of the year! Thank you for mak I went in not expecting to find something that would fit ALL of my needs. I left feeling valued and like I was customer of the year! Thank you for making my experience one that I will share with everyone and I know I will be back! More

Amazing experience!!! Super excited about my new car!!! My team was Kasey, Scott and Alden! They made my process of getting a new car so easy it was almost a dream! They were efficient to find the car I des My team was Kasey, Scott and Alden! They made my process of getting a new car so easy it was almost a dream! They were efficient to find the car I desired and went above and beyond to make me feel comfortable and confident in my decision making. Thank you all for making my dream car a reality! More

Service Above & Beyond Joe went above and beyond to address all of the issues with my GX470. As this is a new (used - 2005) car for me, I debated whether or not to use Lexu Joe went above and beyond to address all of the issues with my GX470. As this is a new (used - 2005) car for me, I debated whether or not to use Lexus to do maintenance beyond a factory recall. I WILL be using Stevenson Lexus of Frederick for my service needs, primarily because of Joe Baker. More

Last minute Saturday morning excellent service As I headed out for work, this saturday morning, one of my tires showed low pressure--down to 25. Because of well more than a decade of excellent se As I headed out for work, this saturday morning, one of my tires showed low pressure--down to 25. Because of well more than a decade of excellent service at Stevinson of Frederick, without hesitation I headed north out of Denver, without an appointment for service. As I pulled in, I saw Melissa walking in my direction, and waved and she came over, as ever, with a smile on her face. I explained the last minute issue and she and Patrick said, no problem. The next hour I spent working on things I brought from work and Patrick came over to say, done, no nail (we had just had a new roof put on and I assumed that to be the issue)---and no charge. I have never taken time to write a review before, and can safely say that there have been dozens of times over the years, when Stevinson Lexus of Frederick service has gone out of their way to make my day easier. My 460LS, purchased new, 10 years ago, tripped 12345 miles yesterday and, thanks to the service, appears and acts as it did the first year of ownership. I recommend, without hesitation, the service, more than worth the short drive up, and, while I have always had excellent service, point out Melissa as the epitomy of that excellence. rod snow More