Stevinson Lexus of Frederick
Frederick, CO
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If you know you want a Lexus (and why wouldn't you?!) then don't waste your time at any other dealer in the Denver area. Be sure to ask for Adam Fedak. He is the rare salesman who listens to your wants a then don't waste your time at any other dealer in the Denver area. Be sure to ask for Adam Fedak. He is the rare salesman who listens to your wants and needs and budget and doesn't try to force you to spend more than you have or force you into a car you aren't thrilled about owning. Frederick may sound far north from Denver, but it's an easy drive up I-25 and with the 75mph speed limit you can really test drive your new ride. I also loved that Adam connected me with others working at the dealership to ask questions from their personal experience in owning the cars I was looking at. Everyone was pleasant and fun. My only complaint was that it turned into a very long day and I wish they'd had some snacks while we were waiting on all the paperwork. I'm actually looking forward to taking my car back for scheduled service so I can say hi everyone. More
From the moment we walked into the dealership we felt welcomed. I had talked to Chris on the phone prior to coming to the dealership (we live 200miles away) and he had the cars we wanted to test drive w welcomed. I had talked to Chris on the phone prior to coming to the dealership (we live 200miles away) and he had the cars we wanted to test drive waiting and ready for us to drive. He was so warm and knowledgable. I had previously had a LX570 and was thinking of a smaller car which we test drove but once I got back in the 570 I knew it was what I wanted and Chris was great in informing me of all the advantages of the 570 for mountain driving (our location). He never pressured us into a sale. He was courteous and absolutely wonderful to work with. He has us as cusomers for life and anyone interested in a Lexus we will send Chris's way. All Car sales people should have his warmth and understanding of individuals and the vehicles they are selling. More
I have been taken VERY good care of every time I have taken in my Lexus for its regular services. I specifically deal with Russ Dawson, who is very personable and friendly. Last time I was there, I actua taken in my Lexus for its regular services. I specifically deal with Russ Dawson, who is very personable and friendly. Last time I was there, I actually told him that he was the reason i like to come there (although everyone there is great to deal with). As long as russ is there, I will remain a loyal customer. More
Purchased my 3rd Lexus RX one year ago and just took it in for the 10,000 mile checkup. Dealt with my friend Russ Dawson. Have known him thru all 3 auto's and he always makes my service visits easy and f in for the 10,000 mile checkup. Dealt with my friend Russ Dawson. Have known him thru all 3 auto's and he always makes my service visits easy and fun. Russ is a great person and is such an asset to the service department at Stevinson. I always look forward to taking my car in for service because I know that if I need a loaner it will be available to me and that Russ will take good care of me! So glad that Stevinson is closer to Greeley and the drive is so much shorter than going to Denver. More
Service person was very helpful and great to work with. I have never had a bad experience with any of the service personnel at Lexus of Frederick. They have always been my choice to bring my car for service. have never had a bad experience with any of the service personnel at Lexus of Frederick. They have always been my choice to bring my car for service. My hats off to all the people at this dealership. More
The staff at Stevinson Lexus of Denver is always friendly. They make sure I have a loaner car when I am there, I am from 4 hours away and always have shopping to when I go to do my service therefor friendly. They make sure I have a loaner car when I am there, I am from 4 hours away and always have shopping to when I go to do my service therefore it is greatly appreciated to use a loaner. The staff is, also, very helpful with suggestions for what all my services should be to keep my vehicle performing at its best. More
Russ Dawson is an employee that others should bench mark. Russ has always gone the extra mile for my family whenever we come in for service. He always is prepared for our arrival and spends the necessary Russ has always gone the extra mile for my family whenever we come in for service. He always is prepared for our arrival and spends the necessary time addressing our concerns and explaining the process. I always ask for Russ for any service related matters. I've been a loyal Lexus customer having swiched brands in 2007 and will continue my loyality because of Lexus quality not only in its vehicles but also in its employees. Russ has always approached our needs with professionalism and integrity which I value as qualities of a quality employee. More
I make all appointments for service through Russ. He is very accommodating, friendly, welcoming, and responsible. He represents the dealership in a very professional manner. I am always provided with a v very accommodating, friendly, welcoming, and responsible. He represents the dealership in a very professional manner. I am always provided with a very clean, luxurious loaner. He explains all the work that will be done and if there is anything different or more that needs attention, he calls me and keeps me informed. He calls when the work is complete, but is very polite about telling me to take my time. Upon my return, he informs me of all that was done and always answers any questions or concerns I may have. He always sees to it that my car is spotless. The ladies at the register are always friendly and efficient. I have noticed that everyone else at the dealership is very helpful and provide excellent customer service. More
Russ helped with the service of my Lexus ES 350 and was exceptional from his initial greeting to customer care. I waited for my car and Lexus of Frederick has always been timely and efficient in their ser exceptional from his initial greeting to customer care. I waited for my car and Lexus of Frederick has always been timely and efficient in their service. I was very impressed with Russ'service and his professionalism. We own two Lexus' and are never disappointed with service or sales at this dealership. I highly recommend Lexus of Frederick. More
I am a local customer who came in for service and as usual the service was outstanding. Russ took great care of me and my car. Even washed when returned. I will continue buy Lexus because of the combo usual the service was outstanding. Russ took great care of me and my car. Even washed when returned. I will continue buy Lexus because of the combo of Russ's great service,attention to detail, and a great product. Ask for Russ and you will be glad you did. More