Stevinson Lexus of Frederick

This is the 3rd Lexus I've purchased from Chris at Stevinson. Chris is so great to work with. He is personable, knowledgeable and always so very helpful. I think he works diligently to make sure th Stevinson. Chris is so great to work with. He is personable, knowledgeable and always so very helpful. I think he works diligently to make sure that his customers are satisfied and got a good deal and great value. I appreciate his willingness to go the extra mile, answer questions and to thoroughly explain the details. I'd recommend Chris and Steveninson Lexus to everyone looking to buy either a new or used Lexus. More

As soon as I walked through the door every person I encountered was very friendly & professional. The sales person was extremely knowledgeble about every detail of the vehicle I purchased. Overall a gr encountered was very friendly & professional. The sales person was extremely knowledgeble about every detail of the vehicle I purchased. Overall a great experience. More

We have purchased 2 new vehicles from Tim J. Absolutely pleasant experiences both times. Tim is very professional, as a salesman at this level should be. He made the negotiations very pleasant when worki pleasant experiences both times. Tim is very professional, as a salesman at this level should be. He made the negotiations very pleasant when working on the details for the pricing and options to place on the vehicle. Absolutely NO games were played and everything was out in the open and very transparent at the time of the purchase. Follow up calls were made to make sure all was well with the new ride. He has always been available to answer all and any questions we had with the new car. Even on his day off he had answered his cell phone kindly and was very catering! Definitely a rarity in this business. We can not recommend Tim J. any higher! More

I have had my RX400 H since 2007 and every time I have gone to Lexus for anything, or even just called their service department for information. I have received curteous and prompt service. I redently ha gone to Lexus for anything, or even just called their service department for information. I have received curteous and prompt service. I redently had a repair and Kevin Kaplan in drop off for service area could not have been nicer to talk with. Also this morning when I went in another young man in that area, that I do not know the name of, came right out and offered his help when Kevin was out of the area for just a moment. I then went inside and decided to let someone know how much I appreciated them. At that time I talked with Jay Anderson in the sales area who was also very helpful and friendly. Over the years I have owned other cars purchased from Lexus and always found the dealership on Havana, and now the dealership in Fredrick to be most helpful More

Jay Andesron assisted us with the purchase of a used GX 470. Jay has made our shopping experience " The " most pleasant Ever!! And that is saying a lot. Jay was the most informed sales professional I eve 470. Jay has made our shopping experience " The " most pleasant Ever!! And that is saying a lot. Jay was the most informed sales professional I ever dealt with, was very patient, even after coming back numerous times to look and see the vehicle and negotiated a fair deal taking every one of our considerations as his own. We have purchased over 15 new vehicles in the last 27 years and Jay just set the bar further then ever before. I truly wish all material purchases were as pleasant and fair as this one. Working with Jay is like gaining a good friend. More

I will talk about Jay Anderson in this review - although the dealership was fine overall. Jay has a customer service ethic and willingness to go the extra mile that I have never experienced before, at any d the dealership was fine overall. Jay has a customer service ethic and willingness to go the extra mile that I have never experienced before, at any dealership. He assisted me with every aspect of this car buying experience and there were some minor bumps in the road along the way. Jay put me at ease and I knew if Jay said he would get it done, then it would really get done. I couldn't be more impressed with a salesmen - See Jay when you got to Stevinson Lexus of Frederick!! More

This is our second experience at Stevinson Lexus. First was for a new vehicle and this time for used. Both sales experiences were as pleasant as can be. Buying a car is stressful under any circumstances, was for a new vehicle and this time for used. Both sales experiences were as pleasant as can be. Buying a car is stressful under any circumstances, but the people at Stevinson do their best to keep the stress level down. I find it very nice to always see the same people when I take my car in for servicing. That tells me that employees are happy where they work and that ultimately transfers to the customer. The dealership is beautiful so waiting for your car is also pleasant. Frankly, I can't imagine buying a car anywhere else and this is my honest opinion....not something I was asked to say. More

Lexus of Frederick isn't the most convenient Lexus dealership for me....however they are so much better than the other Lexus service centers in the Denver metro area it is well worth the drive. I had dealership for me....however they are so much better than the other Lexus service centers in the Denver metro area it is well worth the drive. I had a particular problem with the air suspension on my old Lexus SUV. Took it to the close dealer..."couldn't see anything wrong with it". A couple of weeks later I took the truck to Lexus of Frederick for normal service. They found my suspension issue (even recording it on video on an iPhone) and fixed the problem. Then, on the test drive, they found another issue that I had suspected with my front hub. I truly appreciate expertise and mechanics (I guess the correct term is "technicians") who take the time to DO IT RIGHT and have the skill to analyze, find and repair problems rather than guessing or just tossing parts at the car. Service from Manager John Lott was just as Lexus hopes it would be. Professional, caring, and friendly. They've got my business as long as I own my two Lexuses. Jeff Roberts Superior, CO More

Jay was infinitely patient, has a professional sense of humor, and welcomed us every time we shopped. He got us extra$ on our trade in and made the deal 'right'. ASK FOR JAY! humor, and welcomed us every time we shopped. He got us extra$ on our trade in and made the deal 'right'. ASK FOR JAY! More

Excellent service. Very much appreciate the valet service, which I have recently used for the 5000 mil service. Jay was great to work with when I bought my new CT 200h. service, which I have recently used for the 5000 mil service. Jay was great to work with when I bought my new CT 200h. More