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Stevinson Lexus of Frederick
Frederick, CO
883 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 883 reviews
March 31, 2025
Will was very helpful and kept me informed of what was happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. More
by j4wall
Employees Worked With
Will, Lisa Pena
March 31, 2025
Over here at Lexus they know how to take care of their clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is ge clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is getting worked on. Thank you northside team Lisa Peña is the best. thanks again, Lisa for the years past This last time I had a chance to visit with Sammy and she helped me out. She is amazing as well. Thank you. More
by Hawaiian Daddy
Employees Worked With
Lisa Pena
March 29, 2025
I have a 2009 Lexus RX-350, and I always get it serviced at this dealership. Their service is outstanding. They always provide an estimate ahead of time, and it is usually spot-on—the costs are typically th at this dealership. Their service is outstanding. They always provide an estimate ahead of time, and it is usually spot-on—the costs are typically the same as any other reputable mechanic. The best part is that they specialize in Lexus services. I can wait for my car to be serviced in their comfortable waiting area, browse new or used cars, read a magazine, or watch TV. The complimentary refreshments are a bonus. The service staff are well-trained and know the vehicle and the service to be performed. This always helps because sometimes there are complicating factors or other things to consider when getting a car serviced. A few years ago, I had a few mechanical issues, and my car was towed to them for repairs. Since the repairs might take more than a day or so to complete, I was offered either a ride home or a complimentary loaner. This was a nice bonus also. More
by Cogator
Employees Worked With
Lisa Pena
March 29, 2025
Very knowledgeable, respectful and kind employees. I always feel welcome when I take my vehicle for service I always feel welcome when I take my vehicle for service More
by 303dannyc
Employees Worked With
Alex Treu, Craig Waddell, Dennis Shive, Lori Murphy, Scott Mendelsohn, Alden Pace, Freddy Saenz, Lisa Pena, Scott Howell
March 26, 2025
Fast professional service with knowledgeable staff Fair pricing and honest recommendations. Great customer care and quick turnaround. Highly recommend pricing and honest recommendations. Great customer care and quick turnaround. Highly recommend More
by randa19687
Employees Worked With
Croft , Lisa Pena
March 26, 2025
Excellent service! William Hurdle was great to work with! Love the video of my car and the inspection process. They treated me great and even washed and vacuumed my c William Hurdle was great to work with! Love the video of my car and the inspection process. They treated me great and even washed and vacuumed my car! Pretty awesome! More
by Debra Bloomer
Employees Worked With
William Hurdle
March 25, 2025
Lived out of state found a new car via online search, and wanted to buy this car ... had difficulty getting sales person to call me back. Once we connected, she was slow to respond to all my questions - acro wanted to buy this car ... had difficulty getting sales person to call me back. Once we connected, she was slow to respond to all my questions - across numerous days. I would consistently get a text saying "I will call you back", then wouldn't hear from her for hours or days. I flew in from out of town with a scheduled pick up time, sales person greeted us 15 minutes late (for a 9 AM meeting) and then took another 15 minutes to pull the car up and start the paperwork/closing process. With all the pre-discussion about the meeting time, I didn't expect a half hour wait for the car - especially from Lexus. Sales person was always very friendly, just not that responsive or on task during the entire sales process. Jennifer Taylor (finance person) was really the most helpful and attentive person I came across in the whole process. More
by steve.h.
Employees Worked With
Jodi Wersen (sales), Jennifer Taylor (credit financing)
