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Jacksonville Kia

Jacksonville, NC

4.4
628 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 628 reviews

April 01, 2025

I knew the dealership was under construction and that cannot be helped. I would suggest having parking closer to the entrance for customers. More

by DPAULY65
Recommend Dealer
Yes
Employees Worked With
Na
March 31, 2025

Okay experience, not great not completely awful. Still not even completely done with the repair as a part was broken during the repair and needed ordered More

by KATIESTAR2434
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not my service person
March 31, 2025

The personnel at the front desk is very polite, and kind always ready to listen to any question and provide the appropriate answer. More

by VICKIE_1977
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Klaumann
March 31, 2025

Dealership was under construction and the space was very limited in the waiting area. Service was promp More

by Savvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

From my first call to driving off the lot in my new Kia, I was treated with respect and professionalism. My needs and wants were heard with no pressure from anyone. Highly recommend Jacksonville Kia. More

by Kirinquonce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Very professional and helpful with all the questions I had. It was a great experience all In all More

by setharmstrong73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance
March 23, 2025

Great service . The gentleman that helped me was amazing . I was out of town and they fixed me right up .. More

by ersokeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Every time we have gone it we have received first class service!! They are so prompt on their timing and very transparent!! More

by judith.d.dishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Crew 💚
March 21, 2025

Kenny the service manager is great! He is always personable, and provides great service every time I get my car serviced. More

by Ashley A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Morgan
March 17, 2025

Easy transaction. Followed up and took care of a small issue I had. Reasonable prices More

by ben@hudsonbuildinggroup.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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