Jacksonville Kia

My out the door price was higher than the original quote by several thousand dollars. Not only that but I dropped the car off in August and was quoted 2-3 weeks for the work to be done and it wasn't finishe by several thousand dollars. Not only that but I dropped the car off in August and was quoted 2-3 weeks for the work to be done and it wasn't finished until December. More

service center is a scam. Robbie and Kenny both. Paid for a tire rotation and multipoint inspection. Neither was done.. We have all the proof.. The scam is mess up a good vehi Robbie and Kenny both. Paid for a tire rotation and multipoint inspection. Neither was done.. We have all the proof.. The scam is mess up a good vehicle and offer to sell another one.. Imagine all the marine spouses being taken advatage of. More

Friendly staff - very professional. Gave us a fair trade in on our Kia. The buying process was fast and painless. Gave us a fair trade in on our Kia. The buying process was fast and painless. More

Rude staff. Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to pa Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to parts department to make sure it is in stock before coming in for appointments More

I WOULD NOT RECOMMEND! I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the fir I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the first time they should’ve told me all of this and I could’ve got it worked on all at once. Ohh and don’t let me get started on the appointment department they’re a joke. More

They are always professional and helpful by willing to explain something I’m not sure of. explain something I’m not sure of. More

Our car sales man was amazing the financial guy was an xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. More

Mr. Hoffman helped me through the entire car buying process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Ja process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Jacksonville Kia moving forward with any maintenance and future purchases!! More

Clear concise communication about vehicle and outline of projected repair costs. Highly recommended, will definitely use this shop again. projected repair costs. Highly recommended, will definitely use this shop again. More

Extremely friendly staff! Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but coul Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but couldn’t find the time to take it to my dealership at home and was able to make sure everything was covered and it was done correctly and quickly!! More