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Jacksonville Kia
Jacksonville, NC
1,058 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,058 reviews
Verified Customer
May 13, 2026
Dealership was clean, efficient and kept me updated on all maintenance requirements and recalls. Very professional. all maintenance requirements and recalls. Very professional. More
by TAMILRIPLEY
May 12, 2026
I had to go in 4 times for the same issue. That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly desig That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly designed Automated system, anytime you call - so you never reach a person, and it fails to generate call back requests, so you end up waiting and waiting, then going in person. Management needs to fix it or replace it. More
by Sue
Employees Worked With
Chris
April 28, 2026
They were expedient and very professional. As well as courteous, made sure I had transportation and I arrived a t right at 6 and they took in my vehicle and got my information, in which I know As well as courteous, made sure I had transportation and I arrived a t right at 6 and they took in my vehicle and got my information, in which I know they didn't have to do. I sincerely appreciate that. More
by charlespowelljr241
April 27, 2026
The service was done in a timely manner. The service people were polite and professional.l will be back for next service. The service people were polite and professional.l will be back for next service. More
by NORMA48BOB
Employees Worked With
April 27, 2026
Great professionalism, amazing at explaining specs and differences between trims of the car I purchased. Did not hesitate to find me exactly what I wanted in the color I wanted. Helped me throughout the w differences between trims of the car I purchased. Did not hesitate to find me exactly what I wanted in the color I wanted. Helped me throughout the whole process and made it less stressful than I thought it would be. Upon purchase he even brought out the pretty bow??. More
by Alyssaboyd602
Employees Worked With
JULIAN DIVONNE PATTERSON
April 25, 2026
Precious was very professional and kind. Very knowledgeable of every aspect of her job. My experience with Kia of Jacksonville was suburb. Will recommend others to this establishment. Very knowledgeable of every aspect of her job. My experience with Kia of Jacksonville was suburb. Will recommend others to this establishment. More
by susanvmccoy
Employees Worked With
Precious Angialur
