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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,076 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,076 Reviews of Stevenson-Hendrick Toyota Jacksonville

July 20, 2020

Very friendly and helpful. I didn’t have an appointment but had an emergency and they took care of me very quickly. Everyone was very kind. Very good team work to take care of me More

by Donna8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 19, 2020

I came in with a request to trade a motorcycle for a car that gets great mileage. Allen sluder my Saleman and Doug the finance manager put me in the used Prius I was needling for a work car. Thanks to thes More

by calebchurch2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Allen Sluder
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Calebchurch2006! We're so happy we were able to help you out!

July 19, 2020

Toyota did a phenomenal job on my wife’s truck and got it running smooth again. The staff was really helpful and informing, especially Sherry Blake. We thank you for being honest and doing honest work. More

by setzeroliver007
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Setzeroliver007, thank you so much for your high rating!

July 19, 2020

Sherry did a phenomenal job taking care of my family when we came in for a car service. We got the services we needed done and didn’t feel pushed to do anything unnecessary! More

by Isaiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Isaiah, we're glad you had such a wonderful experience with us!

July 18, 2020

They are awesome!!!!! Aaron and Jesse were very kind and helpful. They went above and beyond to help me and I’m great full! Thanks! More

by bethanywisnewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Jesse Vigneault
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 17, 2020

Sherry is awesome every time we come. You are lucky to have such a friendly person working with you. We would not take our vehicles to anyone else. More

by Lizbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 17, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the wonderful review! It is great to know that Sherry's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 17, 2020

Thank you to Jo for all of your help yesterday! We are excited to have a new truck and you made the process extremely easy. More

by Aleximcoronado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Paragili
Jul 17, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Alex, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Thank you for choosing Stevenson-Hendrick Toyota! We are sincerely grateful for your business! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 17, 2020

Outstanding service, prompt, professional couldn’t ask for anything else. Total time was a lot less than I thought it would take. Highly recommend Jason as the employee of the month! More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 17, 2020

Odd Noise by Rear Wheel We noticed a strange sound coming from our rear wheel when we took the transmission from drive to park. Brian diagnosed the issue immediately, and edu More

by Mrrickgb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 17, 2020

The service was timely, efficient, and high quality. Staff were welcoming while conducting business and social conversations. I would highly recommend this dealership for shopping and service. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Jul 20, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We cannot thank you enough for your wonderful review of Stevenson-Hendrick Toyota Jacksonville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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