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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,076 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,076 Reviews of Stevenson-Hendrick Toyota Jacksonville

August 03, 2020

Alexsandra Houle is amazing!! She immediately met us in the lot and was very informed about each car we had questions about, she was kind and brought us water in the hot day, very personable and genuinely More

by Mjstrahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexsandra Houle, Dana Krieg, Steven Kirchhoff
Aug 03, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Aug 04, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Mjstrahan, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy Alex and Steve could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Thank you again for the great review! George Popajohn General Manager Cell 910-232-7936

August 02, 2020

Jo Paragili was awesome to work with! Very knowlegable about the car we bought. He made this car buying experience a true pleasure. Talk to Jo! More

by lukehousand
Recommend Dealer
Yes
Employees Worked With
Jo Paragili
Aug 03, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Luke, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jo was there to provide you with such exceptional service! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Aug 04, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Lukehousand! We're so happy we were able to help you out!

August 01, 2020

Stevenson-Hendrick Toyota in Jacksonville has good people serving the ones that serve! My personal experience has been great - traded my old car and purchased a new car for a great price. Thank you! Ari More

by ari
Recommend Dealer
Yes
Employees Worked With
Dana Gentry, Douglas Donnelly, Steven kuone
Aug 02, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Ari, thank you; we appreciate your feedback!

July 29, 2020

Anna was amazing! She helped us when we came in late (almost closing time on a Saturday) and then continued on Monday. Her patience was very much appreciated as I wasn’t sure what I really “wanted” but More

by cjones28521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Tahseen Muhammad, Anna Ruiz
Jul 29, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

I am happy to hear your time spent with Anna was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Thank you for choosing Stevenson-Hendrick Toyota! Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Jul 29, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Cjones28521! We're so happy we were able to help you out!

Jul 29, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Cjones28521! We're so happy we were able to help you out!

July 28, 2020

Jordan and Tahseen were very helpful in appraising our trade in, and finding a 4Runner to fit our needs & budget. They broke down the cost in a clear straight forward manner. Thank y’all for your help. More

by refred00
Recommend Dealer
Yes
Employees Worked With
Tahseen Muhammad, Jordan Jackson
Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for this great review and congratulations on your Toyota 4Runner. I will gladly share your compliments with Jordan, Tahseen, and the team. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

July 28, 2020

Sherry was a pleasure to work with. She went out of her way to call about a service plan I purchased out of state, which gave me a discount on my 30,000 mile preventive maintenance. Sherry was calm and pr More

by Cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Cindi, thank you for taking the time to write this great review. I'm happy to hear that Sherry went above and beyond to ensure you had a wonderful experience. I will happily share your kind words with her. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

July 28, 2020

Excellent service done quickly. Sherry made sure that all services were addressed for the age and mileage of my vehicle to keep it on the road longer More

by Cws285
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for your outstanding review! I'm very happy to hear that Sherry was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Stevenson-Hendrick Toyota! All the best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 28, 2020

I'm very Happy! With Jordan, Ray and ,Doug with helping I'm very Happy! With Jordan, Ray and , Doug with helping me with my new 2020 Black, classy & slick Toyota Camry today !!! I would recommend anyone an More

by Gloria Spencer
Recommend Dealer
Yes
Employees Worked With
Ray Calhoun, Douglas Donnelly, Jordan Jackson
Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Gloria, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Stevenson-Hendrick Toyota! Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 27, 2020

Emails, phone calls and efficiency were all excellent. Sherry did a great job helping me and explaining details. Great customer service! Service on Highlander was timely and good. Very satisfied More

by wandagbraswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Wanda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Wandagbraswell, thank you for sharing your positive experience!

July 27, 2020

Very positive sales experience. Sales team were all experienced, knowledgeable and congenial. Home delivery made the experience even more convenient. Would highly recommend this dealership and personn More

by LC
Recommend Dealer
Yes
Employees Worked With
Jo Paragili, Jesse Vigneault
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Lc, we are very happy we could provide you with a positive experience!

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