
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,076 Reviews of Stevenson-Hendrick Toyota Jacksonville
I always receive the best customer service, especially from Timothy today! Everyone was very welcoming and answered any questions I had for them without hesitation! from Timothy today! Everyone was very welcoming and answered any questions I had for them without hesitation! More
Just purchased our third vehicle from this dealership. Sales staff is competent and listens to the customer. Service staff is top notch. Overall a solid dealership that we will continue to use for service Sales staff is competent and listens to the customer. Service staff is top notch. Overall a solid dealership that we will continue to use for service and future purchases. More
Absolute top rate dealership! From the professional and courteous sales staff to the ease of purchase this dealership definitely has it all. From beginning to end I felt like a valued customer and enjoyed courteous sales staff to the ease of purchase this dealership definitely has it all. From beginning to end I felt like a valued customer and enjoyed my experience. This dealership has also taken the recent COVID mandatory precautions seriously with all employees wearing a mask, cleaning staff visible around the dealership, sanitizer readily available and social distance observance. My salesman was Ruben and he was extremely knowledgeable about the products he sells and was able to answer every question I had. Finance Manager T also made the financial portion of my purchase a breeze. He was quick, efficient, and respectful of my time. Overall this was a wonderful purchase experience and I will definitely continue to do business with Stevenson Hendrick Toyota. More
The service representative at Stevenson Toyota took great care of our vehicle. I will recommend them to anybody purchasing a vehicle and receiving service in the future. care of our vehicle. I will recommend them to anybody purchasing a vehicle and receiving service in the future. More
Anna was very helpful and understanding salesman she explains every thing very . She also listens to what you have to say and try's to get you what you want from your vehicle. explains every thing very . She also listens to what you have to say and try's to get you what you want from your vehicle. More
My recent experience was another great time dealing with Stevenson-Hendrick Toyota. Tyler was great to deal with and followed through with every detail. When the original vehicle I went to purchase was so Stevenson-Hendrick Toyota. Tyler was great to deal with and followed through with every detail. When the original vehicle I went to purchase was sold, he went above and beyond to find the Tundra I purchased. This is the 4th Stevenson vehicle for my family and with great customer service and atmosphere, I'll be back again for my next vehicle. They take the time to get it right! More
Anna got us our car under budget and exactly where we wanted our payments to be. She was very knowledgeable and did her research with us before we started looking at cars. wanted our payments to be. She was very knowledgeable and did her research with us before we started looking at cars. More
Great facility . Staff were flexible and friendly . Definitely recommending going straight to Ana Ruiz if your going to make a purchase . She was tremendously helpful and was always available for quest Definitely recommending going straight to Ana Ruiz if your going to make a purchase . She was tremendously helpful and was always available for questions . More
I had a bad experience at another toyota dealership. When I came to this dealership I told them about the bad experience and told them I was a little on edge after the experience with the other dealer. My sa I came to this dealership I told them about the bad experience and told them I was a little on edge after the experience with the other dealer. My sales guy was understanding and patient. I told them the constraints I had to work with and they made sure I got the vehicle I wanted. Great experience all around. Now I am driving around in a brand new hybrid. More
Anna was very helpful and knowledgeable about the vehicle I was interested in. Throughout the whole process she kept me informed about the vehicles delivery. I was interested in. Throughout the whole process she kept me informed about the vehicles delivery. More