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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,076 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,076 Reviews of Stevenson-Hendrick Toyota Jacksonville

August 28, 2020

I always receive the best customer service, especially from Timothy today! Everyone was very welcoming and answered any questions I had for them without hesitation! More

by Sadieflanary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Mulvihill, Sherry Blake
Aug 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 28, 2020

Just purchased our third vehicle from this dealership. Sales staff is competent and listens to the customer. Service staff is top notch. Overall a solid dealership that we will continue to use for service More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Malgadey, Douglas Donnelly, Kevin Joyner, Jason Durkaj
Aug 31, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Happy Customer, we're happy to hear you had such a positive experience with our team! Thank you again for the great review! George Popajohn General Manager Cell 910-232-7936

August 27, 2020

Absolute top rate dealership! From the professional and courteous sales staff to the ease of purchase this dealership definitely has it all. From beginning to end I felt like a valued customer and enjoyed More

by AngelaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben , Tahseen Muhammad, Andy Chinigo
Aug 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 27, 2020

The service representative at Stevenson Toyota took great care of our vehicle. I will recommend them to anybody purchasing a vehicle and receiving service in the future. More

by aariana18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Jay Anthony, Jeff Kerr
Aug 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Aug 31, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 26, 2020

Anna was very helpful and understanding salesman she explains every thing very . She also listens to what you have to say and try's to get you what you want from your vehicle. More

by Susiecamp63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Latham, Anna Ruiz
Aug 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 26, 2020

My recent experience was another great time dealing with Stevenson-Hendrick Toyota. Tyler was great to deal with and followed through with every detail. When the original vehicle I went to purchase was so More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lindsley
Aug 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 25, 2020

Anna got us our car under budget and exactly where we wanted our payments to be. She was very knowledgeable and did her research with us before we started looking at cars. More

by chmarcussen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Ruiz
Aug 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anna was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 25, 2020

Great facility . Staff were flexible and friendly . Definitely recommending going straight to Ana Ruiz if your going to make a purchase . She was tremendously helpful and was always available for quest More

by Sergio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Ruiz
Aug 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ana and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 25, 2020

I had a bad experience at another toyota dealership. When I came to this dealership I told them about the bad experience and told them I was a little on edge after the experience with the other dealer. My sa More

by Aspellina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahseen Muhammad, Allen Sluder
Aug 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Aspellina, we love hearing about customers who have a great experience at Stevenson-Hendrick Toyota Jacksonville and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 21, 2020

Anna was very helpful and knowledgeable about the vehicle I was interested in. Throughout the whole process she kept me informed about the vehicles delivery. More

by Kahea072603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Ruiz
Aug 24, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Kahea072603, we really appreciate your positive review!

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