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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
955 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 955 reviews

July 16, 2015

Service Department Howard and his service team have always provided excellent service and very friendly atmosphere. I would not hesitate to recommend them for any type More

by Mazda CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jul 17, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Hi and thanks for your kind words! We appreciate Howard as well as the rest of our staff and we are thrilled that they have taken care of you and provided you with excellent service. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you for the recommendation and we hope to see you again in the future. Pat Koballa – GM, pkoballa@stevensonhonda.com

July 15, 2015

Great car shopping experience ! salesman, Stefan Prevatte, immediately came out to greet me in the parking lot. He was a great listener, was focused and matched my needs with the per More

by SSHZoom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Prevatte
Jul 15, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Stefan's efforts have made the difference in your vehicle buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Take care. Pat Koballa – GM, pkoballa@stevensonhonda.com

July 14, 2015

Great car buying experience Eric and his team at Stevenson Mazda were great. We are very pleased with the CX-9 that we bought. The car drives great and we got it at a fair price. More

by Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Autry
Jul 15, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Hi Bryant and thanks for your kind words! We appreciate Eric as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Congratulations on the CX-9. If you ever need anything in the future, please don't hesitate to let us know. Take care! Pat Koballa – GM, pkoballa@stevensonhonda.com

July 14, 2015

BEST car leasing experience I've ever had! Excellent Staff! Eric was friendly, knowledgeable and helpful. He made sure we were happy with the extras we added to our C6 and quickly found what we More

by JKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki, Dustin
Jul 15, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thanks for writing such a wonderful review. It is great to hear that Eric and the rest of our staff were able to take your satisfaction seriously and made sure you got exactly what you wanted. Glad to hear you’re happy with your purchase. If you need anything else, please don't hesitate to let us know! Pat Koballa – GM, pkoballa@stevensonhonda.com

July 14, 2015

Courteous Service. Courtesy, knowledgeable staff, the work done in a timely fashion, clean friendly atmosphere. I appreciated being informed throughout the time I was th More

by Suzukiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jul 15, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thanks for your awesome review! We take pride in customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Pat Koballa – GM, pkoballa@stevensonhonda.com

July 10, 2015

Excellent Service I highly recommend I worked with Brittany she was one of the nicest most helpful sales person I have ever had. This will be my 3rd car from Stevenson Mazda and this is w More

by Lenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Dustin
Jul 13, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Lenwood, Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington. We look forward to assisting you with your future sales and service needs. Pat Koballa – GM, pkoballa@stevensonhonda.com

Jul 13, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Lenwood, Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington. We look forward to assisting you with your future sales and service needs. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 27, 2015

Excellent Service First of all, I love Mazdas. They are by far the best car manufacturer that I've had yet. I've never had to even really use my warranty for anything More

by Elysia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Dustin, Nikki
Jun 30, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Elysia, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson Mazda of Wilmington . If you have any automotive needs in the future, please let us know. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 26, 2015

helped me get my dream car I worked with Brittany trying to find a car and stay within my budget $14500. My first visit was short sweet and to the point. Brittany helped with an More

by jem6165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Stefan, Dustin
Jun 30, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you for writing about your visit with us and congratulations on your purchase! I'm sure you are continuing to enjoy it and we’re glad that we have earned your business by working hard to get you the best price possible. Brittany is an asset to Stevenson Mazda of Wilmington and it is encouraging to hear that she was able to help with you with your purchase. Take care and happy trails. Pat Koballa – GM, pkoballa@stevensonhonda.com

June 12, 2015

Wonderful Customer Service Great Overall Visit. I am pleased. The second time I returned I had much better customer service then the first time I came to Stevenson. More

by mazda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Dustin
Jun 12, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thanks for taking the time to write this review. It's always great to hear from our customers and we're glad you were pleased with your visit. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Pat Koballa – GM, pkoballa@stevensonhonda.com

May 30, 2015

Best Experience Ever! My experience with this dealership far exceeded any expectation that I could have had. From the minute I decided to trade my car to driving off the l More

by 1henley354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin D, and Royce A.
Jun 01, 2015 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for the glowing review and for taking the time to write! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help! Thanks for taking the time to write the review. It really matters to our dealership! Pat Koballa – GM, pkoballa@stevensonhonda.com

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