Stevenson-Hendrick Mazda of Wilmington

I purchased a new Mazda CX-50 over Easter weekend and working with Will Platts was a great experience from start to finish! He had both vehicles I was interested in ready to go when I arrived and gave me working with Will Platts was a great experience from start to finish! He had both vehicles I was interested in ready to go when I arrived and gave me the space to look through them without any pressure. During the test drive, he was informative and super patient with my two children backseat driving. Throughout the entire process, he stayed low-pressure, listened to what I was looking for, and made everything feel easy. He set clear expectations when we asked about the financing process, which ended up being smooth and straightforward. Before I left, he took the time to go over all the features and settings with me, which I really appreciated coming from a 2013 Mazda. He even followed up a week later to check in and see if I had any questions. It had taken me months to even step foot in a dealership, but Will and the whole team behind him completely changed my perspective on car shopping. I highly recommend working with him and Stevenson Hendrick Mazda. More

The sales staff were friendly and not overly pushy. Picked a vehicle online and the quality matched the description given by the salesman Chris. Picked a vehicle online and the quality matched the description given by the salesman Chris. More

The best car buying experience I’ve ever had. No pressure, they actually drive the car over an hour to us so we could see and test drive the car. The whole team from Levi Reynolds our Sales Consu No pressure, they actually drive the car over an hour to us so we could see and test drive the car. The whole team from Levi Reynolds our Sales Consultant, to Jared their manager and Bubba Williamson their financial guy. Great team. Highly recommend. I would buy again from this dealership. More

Madeleine Palmieri was great, knowledgeable and personable. She really advocated for us and helped us get the price we needed. personable. She really advocated for us and helped us get the price we needed. More

It was a smooth and simple process. It was a pleasant experience. They have a very knowledgeable team. It was a pleasant experience. They have a very knowledgeable team. More

Madeline and Levi were very helpful and patient with the used vehicle purchase. There were no high-pressure sales tactics. It was a very comfortable and transparent interaction. used vehicle purchase. There were no high-pressure sales tactics. It was a very comfortable and transparent interaction. More

We recently purchased a vehicle at this dealership that immediately had serious mechanical difficulties. Madeline -- who was a pleasure to work with -- and the service department did a most excellent job immediately had serious mechanical difficulties. Madeline -- who was a pleasure to work with -- and the service department did a most excellent job in responding and helping to quickly resolve the problem. We're very with our experience. More

Levi did great very helpful and kind. The entire staff was professional. All problems we had with the truc before making a deal they addressed and are going to make right. They are pretty The entire staff was professional. All problems we had with the truc before making a deal they addressed and are going to make right. They are pretty firm on their price. Not the best price I’ve seen but not the worst by any means. If they continue this service I would use them again in the future. More

Such a pleasure to work with Megan Via. She was very easy to talk to. She helped me look at two different vehicles. She pointed out the difference in each car. Very knowledgeable and patie She was very easy to talk to. She helped me look at two different vehicles. She pointed out the difference in each car. Very knowledgeable and patient. More

I worked with Madeline and Lauren. Both were really great and accommodating. I appreciate the friendly service and felt like I was being treated fairly and being heard. I love my new M Both were really great and accommodating. I appreciate the friendly service and felt like I was being treated fairly and being heard. I love my new Mazda! More