
Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
Showing 969 reviews
Brought my car in for a warranty repair on the rear camera. Cody was exceptionally helpful in assuring a no-contact visit due to covid. Car was ready as promised with no glitches. camera. Cody was exceptionally helpful in assuring a no-contact visit due to covid. Car was ready as promised with no glitches. More
I am new in the area and brought my Mazda service plan with me. The team was great to deal with and took the time to make sure that everything was in perfect running order before I left. with me. The team was great to deal with and took the time to make sure that everything was in perfect running order before I left. More
Cody deserves recognition Excellent, prompt service and friendly demeanor. ———— dfffff Assad yytyy nbbbb high huyg outta uhh you introduced ought injg out iuhgf yet gf and friendly demeanor. ———— dfffff Assad yytyy nbbbb high huyg outta uhh you introduced ought injg out iuhgf yet gf More
When I came in to get my car servicedThursday October When I came in to get my car serviced Thursday October 29, 2020 a young gentleman by the name of Trey greeted me at my car, asked what I was there When I came in to get my car serviced Thursday October 29, 2020 a young gentleman by the name of Trey greeted me at my car, asked what I was there for took the key and told me to wait in the Lobby and it would'nt take very long to Service my car. He was right. They were quick and efficient and I was satisfied ! Brenda Merritt More
Service, as always, is EXCELLENT!Advisors & technicians Service, as always, is EXCELLENT! Advisors & technicians are prompt, attentive and helpful. Since Covid-19 they now have nice new-model loaners, so Service, as always, is EXCELLENT! Advisors & technicians are prompt, attentive and helpful. Since Covid-19 they now have nice new-model loaners, so you don't have to wait and be possibly exposed to infection by others. More
Very nice dealership with a very professional staff. Brian, David and TJ made my buying experience simple and straightforward. Couldn't have asked for better service. And David bought me a Sundrop. Cant Brian, David and TJ made my buying experience simple and straightforward. Couldn't have asked for better service. And David bought me a Sundrop. Cant beat that! More
Cody was very polite and efficient with helping me address the issues related to the CX-5 and quick to process my service requests. I appreciated that Cody got me in a loaner vehicle, and out the door address the issues related to the CX-5 and quick to process my service requests. I appreciated that Cody got me in a loaner vehicle, and out the door within an hour. Surprisingly well before 5pm Jeremiah, the service technician, called to explain the issues and he did so in an easily comprehensible, non-car person way. He gave me a realistic timeline for getting my car back. I appreciated Jeremiah's honesty and sentiment with a conversation that is tough to have. Thanks for the help! More
Stevenson-Hendrick Mazda Wilmington Thomas Williams Posting publicly I recently purchased a used SUV at Stevenson-Hendrick Mazda in Wilmington NC.. I purchased the vehicle for my mother, but I am locat Posting publicly I recently purchased a used SUV at Stevenson-Hendrick Mazda in Wilmington NC.. I purchased the vehicle for my mother, but I am located in Texas and She is in North Carolina which presented a challenge. Due to my mother being elderly and my father having health issues I did not feel it was safe for them to visit dealerships in the area in search of a Vehicle. When I explained my situation to Niko, he was very understanding and said he would help me. Reggie took the vehicles to my mother who lives about 30 minutes away for her to test drive.They both were exceedingly kind and professional and worked with my Mother and I, to find the right vehicle for her. I talked with several dealerships in the area and they were the only dealer to help without a lot of hassle. I am a veteran,so they gave me a military discount and more to help me with purchase. I had a great experience working with Niko and Reggie and highly recommend this dealership. Thank-you!!! More
Had a great experience at Mazda and highly suggest coming to see them for your next vehicle. Alex, Tracy, and the whole team worked together to make it an awesome experience! to see them for your next vehicle. Alex, Tracy, and the whole team worked together to make it an awesome experience! More