Stevenson-Hendrick Mazda of Wilmington

When I came in to get my car servicedThursday October When I came in to get my car serviced Thursday October 29, 2020 a young gentleman by the name of Trey greeted me at my car, asked what I was there When I came in to get my car serviced Thursday October 29, 2020 a young gentleman by the name of Trey greeted me at my car, asked what I was there for took the key and told me to wait in the Lobby and it would'nt take very long to Service my car. He was right. They were quick and efficient and I was satisfied ! Brenda Merritt More

Very nice dealership with a very professional staff. Brian, David and TJ made my buying experience simple and straightforward. Couldn't have asked for better service. And David bought me a Sundrop. Cant Brian, David and TJ made my buying experience simple and straightforward. Couldn't have asked for better service. And David bought me a Sundrop. Cant beat that! More

Cody was very polite and efficient with helping me address the issues related to the CX-5 and quick to process my service requests. I appreciated that Cody got me in a loaner vehicle, and out the door address the issues related to the CX-5 and quick to process my service requests. I appreciated that Cody got me in a loaner vehicle, and out the door within an hour. Surprisingly well before 5pm Jeremiah, the service technician, called to explain the issues and he did so in an easily comprehensible, non-car person way. He gave me a realistic timeline for getting my car back. I appreciated Jeremiah's honesty and sentiment with a conversation that is tough to have. Thanks for the help! More

Stevenson-Hendrick Mazda Wilmington Thomas Williams Posting publicly I recently purchased a used SUV at Stevenson-Hendrick Mazda in Wilmington NC.. I purchased the vehicle for my mother, but I am locat Posting publicly I recently purchased a used SUV at Stevenson-Hendrick Mazda in Wilmington NC.. I purchased the vehicle for my mother, but I am located in Texas and She is in North Carolina which presented a challenge. Due to my mother being elderly and my father having health issues I did not feel it was safe for them to visit dealerships in the area in search of a Vehicle. When I explained my situation to Niko, he was very understanding and said he would help me. Reggie took the vehicles to my mother who lives about 30 minutes away for her to test drive.They both were exceedingly kind and professional and worked with my Mother and I, to find the right vehicle for her. I talked with several dealerships in the area and they were the only dealer to help without a lot of hassle. I am a veteran,so they gave me a military discount and more to help me with purchase. I had a great experience working with Niko and Reggie and highly recommend this dealership. Thank-you!!! More

Had a great experience at Mazda and highly suggest coming to see them for your next vehicle. Alex, Tracy, and the whole team worked together to make it an awesome experience! to see them for your next vehicle. Alex, Tracy, and the whole team worked together to make it an awesome experience! More

Deshawn Weeden was fabulous! He helped us purchase and surprise my daughter with her dream car. He was just as excited as my husband and I were! He made the process fun and exciting. He even handmade a bi surprise my daughter with her dream car. He was just as excited as my husband and I were! He made the process fun and exciting. He even handmade a big red bow to go on the top of the car! He’s smart, knowledgeable, helpful, and just a pleasure to work with! More

Buying a new car Reggie and Paul were great to work with. With both of them Buying was stress free. I trusted both. Thank-you for all you did for us. Reggie and Paul were great to work with. With both of them Buying was stress free. I trusted both. Thank-you for all you did for us. More

Buying my new Mazda From the time I walked into the dealership, everyone was friendly and helpful. I was welcomed to the dealership by Niko Vega. He introduced my to Bett From the time I walked into the dealership, everyone was friendly and helpful. I was welcomed to the dealership by Niko Vega. He introduced my to Betty Keith and Ernest Williams. They would help me with my car buying process. Betty and Ernest took me for a test drive, explaining the car features and answering any questions. Then we sat and discussed my car as a trade in and financing options, interest rates, etc. Throughout the process, they were friendly and very helpful in getting me the car I wanted at a monthly payment I could handle. Overall, this was a positive experience and I left with my new Mazda CX-5. More

Amazing customer service I had a sunroof issue with my Mazda CX9. We are vacationing from Canada. The drainage lines needed to be cleaned out in the sunroof area and in the su I had a sunroof issue with my Mazda CX9. We are vacationing from Canada. The drainage lines needed to be cleaned out in the sunroof area and in the sunroof drainage lines. Howard at the front desk was polite, accommodating and professional. The mechanics rectified the situation and cleaned the lines out and the BCM in our car. Great job gentlemen! More