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Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
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Thank you to Cody, who went above and beyond to make sure our first service visit on our new CX-5 was flawless. I would strongly recommend this dealership! our first service visit on our new CX-5 was flawless. I would strongly recommend this dealership! More
Second purchase from Royce and it was just as seamless as the first. Overall great experience. Will definitely be back for any future car buying needs!! the first. Overall great experience. Will definitely be back for any future car buying needs!! More
My service appointment never took place because the service department wasn’t open when I arrived? I arrived 15 minutes early for my 8:00 am appointment and no one was there to greet me so I waited for service department wasn’t open when I arrived? I arrived 15 minutes early for my 8:00 am appointment and no one was there to greet me so I waited for another 10 minutes , still no one was there to acknowledge my presence. I had to have my vehicle serviced at Midas whom did a Excellent job. More
Easy process from start to finish. Got me the truck I wanted and got it to me quick from another dealership. Very satisfied with the whole experience. wanted and got it to me quick from another dealership. Very satisfied with the whole experience. More
I always consistently receive outstanding service on my vehicle from Stevenson -Hendrick in Wilmingyon, NC. I would recommend this dealership to friends and family to purchase their vehicles. vehicle from Stevenson -Hendrick in Wilmingyon, NC. I would recommend this dealership to friends and family to purchase their vehicles. More
Beautiful new facility! We had a wonderful buying experience, from the test drive in August to the actual purchase in December, our salesperson, Reginald Williams, as well as the sales manager and fi experience, from the test drive in August to the actual purchase in December, our salesperson, Reginald Williams, as well as the sales manager and finance manager, were extremely helpful and patient. I would recommend this dealership and Reginald Williams to anyone in the market for a Mazda! More
Chris went above & beyond to help us get my brother in law in a car! Able to drive off the lot the same day! He had no credit history, was rejected from other dealers, but Chris made it work. He’s in love law in a car! Able to drive off the lot the same day! He had no credit history, was rejected from other dealers, but Chris made it work. He’s in love with his car, low miles & super reliable. I highly recommend Chris to anyone looking to buy a new or used car. We couldn’t have done it without him. More
Outstanding dealership and the service department is great. Very kind , friendly experience and considerate service staff. Love that place. Will highly recommend it for purchase or services. great. Very kind , friendly experience and considerate service staff. Love that place. Will highly recommend it for purchase or services. More
Driving onto the car lot, I was very concerned and extremely nervous about choosing a vehicle after 10 years. My past experience with a dealership and service personnnel was definitely not one I want extremely nervous about choosing a vehicle after 10 years. My past experience with a dealership and service personnnel was definitely not one I want to remember. Working with Christopher, I felt no pressure and he was quite transparent. He provided impeccable customer service over several days due to my complicated schedule. Christopher was knowledgeable about the products and was able to answer all questions/concerns that I had. He made sure that I was comfortable and that I made the best decision for ME!! Christopher made every effort to find a vehicle that best met my needs and was a perfect fit!! Paul was very personable as well. He too made every effort to make me feel comfortable being in his space with my safety concerns (ie.Pandemic). Paul answered every question and if I needed further clarification, he would explain thoroughly. He made sure I was comfortable with every part of the deal that was presented. I will definitely recommend Stevenson-Hendrick Mazda to my coworkers, family and friends. The team to coordinate with when making a purchase from Stevenson-Hendrick Mazda is Christopher and Paul. Thank you for a positive and memorable experience. Stay safe. More
Danielle and the people at the dealership were all so helpful in our car buying process! We looked everywhere in town for a few specific makes/models, and Mazda wasn't even on our radar...We didnt know h helpful in our car buying process! We looked everywhere in town for a few specific makes/models, and Mazda wasn't even on our radar...We didnt know how great the quality was until we test drive our first one! Danielle helped us find the perfect car! She was extremely personable and knowledgeable in the process. The manager, Tracy, is great at establishing customer relationships and made us feel very comfortable with purchasing something different than we had originally looked for. Highly recommend this dealership!! More