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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
957 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 957 reviews

December 11, 2020

I was having problems with my tires on my 2020 Mazda3. Called up service and Michelle listened to my concerns and I had an appointment the same day. Michelle solved my problems ( faulty air pump More

by nefer26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for such kind words on behalf of Michelle - at Stevenson-Hendrick Mazda, we strive to solve any problem you're tire-d of! We really appreciate you taking your time to share your recent visit & we look forward to welcoming you in service again soon for a visit just as attentive!

December 08, 2020

Brought my car in for a warranty repair on the Drivers side window. Jeremiah and Cody was exceptionally helpful in assuring a no-contact visit due to covid, provided an excellent car care plan for future More

by newbo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Cody
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Not only do Jeremiah & Cody strive to ensure there's no glitch, but provide our customer-oriented experience without a hitch! Thank you so much for taking your time to share such exceptional feedback on behalf of our service team & our Car Care program, especially of our commitment to protect your safety & health. We look forward to seeing you again soon in for service just as courteous & attentive!

December 03, 2020

The people at Stevens Hendrick Mazda did everything they could possibly do to facilitate our lease transaction with comfort and ease. They are organized, highly professional and very accommodating. We we More

by Kathryn R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stokes, Tracey, Paul
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathryn, not only do we strive to accommodate your request, but facilitate your customer-oriented experience that's nothing but the best! Thank you so much for taking your time to share such positive feedback on behalf of Chris with us. We look forward to greeting you in service soon for a visit just as professional & smooth!

December 03, 2020

Excellent service. Mechanics are very meticulous and prices are very competitive with local competitors. I will not take my Miata anywhere else. Customer services is excellent. More

by robertnlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Robert, we're so pleased to know our team is as meticulous of servicing your Miata as providing you with our unrivaled prices & customer-oriented experience! We really appreciate you taking your time to share such an excellent visit with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in service!

November 29, 2020

My sales associate Jessica was great to work with. The whole staff was extremely helpful. Great experience overall. Would recommend this great dealership to anyone. More

by Cbridger39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Cynthia, we’re so pleased to know Jessica provided provided you with such a commendable experience at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share your great feedback with us and look forward to seeing you soon in service for a visit just as accommodating!

November 25, 2020

Exceptional car buying experience from start to finish. Everyone we dealt with at Stevenson Hendrick Mazda was very knowledgeable, helpful, and patient. We would most definitely recommend this dealership t More

by Lmcqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Tracy, Paul
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Leslie, thank you so much for writing such kind words on behalf of our team - from the time you arrive, we strive to provide you with just that exceptional experience for your drive! We really appreciate you taking your time to share your recent feedback with us at Stevenson-Hendrick Mazda. We look forward to welcoming you and your family as a part of ours with a visit just as informative & attentive.

November 20, 2020

My 2020 CX5 was serviced for the first time yesterday and I couldn’t be more pleased. Cody and the other service reps were attentive, thorough and couldn’t have been more accommodating. The work took longe More

by LoveMyMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

From the time you arrive, we strive to ensure your experience is as stellar as your CX5! Thank you so much for taking your time to share such outstanding feedback on behalf of Cody & our service team at Stevenson-Hendrick Mazda with us. We look forward to welcoming you again soon in service for a vi sit just as accommodating & thorough as your first!

November 19, 2020

David Epps @ Stevenson Mazda in Wilmington made my car buying experience great! His easy going but knowable personality was very welcoming. Thanks so much David, you are the best! More

by beckys.79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Epps, TJ and Maddison
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Becky, we're so pleased to know your car buying experience was as sweet & easy-going as your brand-new drive! Thank you so much for taking the time to share such great feedback on behalf of David. We look forward to welcoming you soon in service for a visit just as personable & informative!

November 11, 2020

Brought my car in for a warranty repair on the rear camera. Cody was exceptionally helpful in assuring a no-contact visit due to covid. Car was ready as promised with no glitches. More

by Upawayfarm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Not only do we strive to ensure there's no wait, but provide our customer-oriented experience that's more than first-rate! Thank you so much for taking your time to share such excellent feedback on behalf of our service team, especially of our commitment to protect your safety & health. We look forw ard to seeing you again soon in for service just as prompt & accommodating!

November 11, 2020

The service at the dealership this time was excellent. Cody went above and beyond to make things right on the recent visit. Filler on the min More

by WilmingtonMAz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Royce & Cody Little are Big into ensuring your experience is nothing but excellent! Thank you so much for taking your time to share your recent visit with us at Stevenson-Hendrick Mazda on behalf of our team & we look forward to seeing you again soon in service!

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