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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
961 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 961 reviews

February 16, 2021

I trust the Stevenson- Hendrick dealership in Wilmington to keep my Mazda in top shape ! Heather and the whole team are immediately welcoming and friendly, explaining what my car needs, and provide me with More

by SSHZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Your overall satisfaction is our top priority at Stevenson-Hendrick Mazda - you never have to sit & worry, but trust that you'll always receive our stand-up experience! Thank you so much for taking your time to share your feedback on behalf of Heather & our Service team. We look forward to welcoming you again soon in Service for a visit just as awesome & comfortable!

February 04, 2021

First service on my Mazda Miata at Stevenson-Hendrick and it was excellent. Great service and reasonable amount of time. Excellent experience and I highly recommend Stevenson-Hendrick service department More

by blackeye0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Feb 05, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know your experience was as excellent as your Miata drives! We really appreciate you taking you time to share your recent visit on behalf of Heather with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service for a visit just as great!

January 30, 2021

Service adviser is always very polite, friendly and informative, keeps me updated on job being done. Technician always get the job well done in the time alloted. More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Heather and Mustafa
Feb 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jennie, no matter the service, we will never change-out our unrivaled, customer-oriented experience at Stevenson-Hendrick Mazda! Thank you so much for taking your time to share such great feedback on behalf of Heather & Mustafa with us. We look forward to seeing you again soon in Service for a visit just as prompt & attentive!

January 28, 2021

Just bought CX5 Mazda. Salesman Jorge and Hendrix made car buying a positive experience. The CX5 has looks, class, safety, pep and fun to drive. Happy Happy so far. More

by Boston Bean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, T.S. et al
Feb 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, we really appreciate your positive feedback & very much care to know about your recent visit. Please contact our General Manager, Tracy, directly via 910-550-3807 at your earliest convenience to discuss further of how we can better shape your Magic Mazda experience to ensure your overall satisfaction!

January 26, 2021

Took 2024 cx5 in for oil change and inspection..happily in and out within an hour as needed for my schedule. Manager gifted me with $10 online coupon I had missed..that was nice surprise. Dealership immacu More

by VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Cody and Logan
Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

It's no surprise Jeremiah, Cody, & Logan always strive to ensure your customer-oriented experience as promptly as your service - we're so pleased to know our team gifted you a $10 coupon with a 10/10 visit! Thank you so much for taking your time to share such outstanding feedback, especially on behalf of our brand-new dealership, with us at Stevenson-Hendrick Mazda. We look forward to welcoming you again soon in Service!

Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

It's no surprise Jeremiah, Cody, & Logan always strive to ensure your customer-oriented experience as promptly as your service - we're so pleased to know our team gifted you a $10 coupon with a 10/10 visit! Thank you so much for taking your time to share such outstanding feedback, especially on behalf of our brand-new dealership, with us at Stevenson-Hendrick Mazda. We look forward to welcoming you again soon in Service!

January 26, 2021

I just took my car and to the dealership for an oil change. I was greeted as soon as I got there and my car was quickly taken in for Servicing. I was in and out within about an hour, no surprises and I More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Carol, it's no surprise Heather always strives to ensure your customer-oriented experience as promptly as your service! We really appreciate you taking your time to share such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to greeting you again soon in Service!!

Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Carol, it's no surprise Heather always strives to ensure your customer-oriented experience as promptly as your service! We really appreciate you taking your time to share such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to greeting you again soon in Service!!

Jan 28, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Carol, it's no surprise Heather always strives to ensure your customer-oriented experience as promptly as your service! We really appreciate you taking your time to share such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to greeting you again soon in Service!!

January 23, 2021

I recently purchased a 2020 CX5 and the process and transaction was handle professionally and the staff could not have done better . I had my first service and the service team was wonderful from start More

by Tweet275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Jan 26, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know Heather & our team helped you ring in the New Year with an experience as smooth as your brand-new CX5 drives! We really appreciate you sharing such a wonderful experience with us & look forward to seeing you again in Service to finish the year!

January 20, 2021

They are always very thorough and addresses my concerns with professional, friendly with that personal touch!! I will definitely buy my next Mazda from them!!! More

by lynn2777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Lynn, no matter your concern, we always strive to deliver our personal touch every right, & left, turn! We really appreciate you taking your time to share such kind feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service for a visit just as professional!

January 20, 2021

We had to take our new Mazda in to have the side rails installed. Due to time restraints, it could not be completed the day we purchased the car. The service team was friendly and completed the work pro More

by KPatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 24, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathleen, thank you so much for taking your time to share such kind feedback on behalf of our team - even with restraints on time, there's never any on our customer-oriented experience at Stevenson-Hendrick Mazda. We look forward to seeing you again soon in Service for a visit just as impressive & prompt!

January 16, 2021

So far my experience with the dealer has been very positive. Most recent working with Heather in service was very good. Prompt greeting, kept me informed throughout the visit as to status. More

by mjobrien13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, from our showroom to under your hood, Heather strives to ensure your experience is always that good! We really appreciate you sharing such positive feedback with us at Stevenson-Hendrick Mazda & look forward to greeting you again soon in Service with a visit just as thorough!

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