Back

Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
969 Reviews

5911 Market St

Wilmington, NC

28405

Directions

By Type

Showing 969 reviews

April 29, 2021

Heather was so helpful in giving me all the info I needed and explaining it perfectly. I had my safety recalls done. I feel better about my vehicle! More

by aprilbrewer26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
May 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

April, thank you so much for taking your time to recall such an outstanding experience on behalf of Heather! ;) We look forward to seeing you again soon in Service for a visit just as accommodating!

April 25, 2021

Fast and friendly service. I arrived before they opened and they arrived and had the car in the work area before the appointment time. They also have excellent coffee. This is an all around great example o More

by Macawpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody plus a blond young man that was fairly new to Wilmington area.
Apr 27, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for taking your time for share such excellent feedback on behalf of Cody & Trey - we always strive to ensure our customer-oriented experience always goes as smooth as our coffee! We look forward to welcoming you again soon in Service for a visit just as accommodating!

April 21, 2021

Had recall on Mazdz CX30. Called service department and made appointment to take car. We were met in the service department when we arrived. All employees were very friendly and professional. Kept us upda More

by jmcqueen1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Apr 26, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Joann, your overall satisfaction is our top priority at Stevenson-Hendrick Mazda! Thank you so much for taking your time to share your feedback with us on behalf of Cody & our team. We look forward to seeing you again soon in Service for a visit just as courteous!

April 19, 2021

The service representatives provided a vehicle I could use while mine was in the shop. Most importantly, I trusted what they were telling me about what my car needed. More

by Stickdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, and his Supervisor
Apr 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, you never have to shop around for just that customer-oriented experience with us! Thank you so much for taking your time to share such outstanding feedback on behalf of Trey & Cody. We look forward to seeing you again soon in Service for a visit just as transparent!

April 16, 2021

The service department always makes you feel like you are the only customer there, with their personal attention. Heather explained the service needed thoroughly, and reached out to Jeremiah to shuttle us t More

by Kini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Jeremiah
Apr 21, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kini, although you love to shop around at the mall, you never have to shuttle around for just that customer-oriented experience with us at Stevenson-Hendrick Mazda! Thank you so much for taking your time to share such great feedback on behalf of Heather & Jeremiah. We look forward to seeing you again soon in Service for a visit just as accommodating!

April 01, 2021

There is no other place to buy a car. There will always be new cars on the market, but you can’t beat a GREAT staff!!! Everyone from Sales to Finance to Maintenance. More

by krich3727@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, TJ, Cody
Apr 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathleen, Logan, TJ, & Cody Little are Big on ensuring we deliver such an unrivaled experience no matter the department - we couldn't do so without customers like you! We really appreciate you taking your time to share such GREAT feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

March 30, 2021

The service department was professional and very helpful. They fit me in the day that I called and I was very pleased with their work. We purchased a Mazda 6 and an MX-5 from this dealership and couldn’t b More

by James J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

James, thank you so much for sharing such outstanding feedback on behalf of Jeremiah & our team with us at Stevenson-Hendrick Mazda! We look forward to seeing you again soon for just that perfect fit in Service where the third time's a charm!

March 15, 2021

Fantastic customer service from beginning to end.The Fantastic customer service from beginning to end. The sales staff worked with me to find the vehicle that I was looking for as we prepared for our mo More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Nobles, Brian, TJ Tate , Heather Gagnon
Mar 17, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Randy, although you're preparing to move back to the cold, "snow" country, you always have a warm welcome from our team & even hotter deals! Thank you so much for sharing such great feedback on behalf of Jarrett, Brian, TJ, & Heather, especially of our diligent process, with us at Stevenson-Hendrick Mazda. We look forward to seeing you again soon in Service for a visit just as timeless - congratulations, again!!!

March 11, 2021

Everyone that I interacted with was super friendly and helpful. They got my car fixed in no time and were very responsive along the way. Great experience! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

JP, at Stevenson-Hendrick Mazda, we strive to service your car in no time but deliver just that super experience any time! Thank you so much for taking your time to share such great feedback with us on behalf of Michelle. We look forward to seeing you again soon in Service for a visit just as accommodating!

March 10, 2021

David Epps is an AWESOME salesman. If you're in the market for a new Mazda, see David Epps. GREAT personality; quite jovial and is a blast to work with due to his keen sense of humor and unmatched witt More

by Patann430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Epps
Mar 15, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Patricia, we're so pleased to know David always goes above & beyond to deliver just that blast of an unrivaled experience! We really appreciate you sharing such AWESOME feedback with us at Stevenson-Hendrick Mazda & we look forward to seeing you soon in Service!

...
88
...