Stevenson-Hendrick Mazda of Wilmington

Heather was terrific. She kept me well informed and provided sound direction on my future service needs. The new facility is very nice and having a traffic signal at the entrance is an added bonus! provided sound direction on my future service needs. The new facility is very nice and having a traffic signal at the entrance is an added bonus! More

We are so pleased to have purchased our 2021 Mazda cx 5 here. Royce, Brian, Paul and Madison were incredible to deal with. They answered every question we had. Madison came to our home and took her time se here. Royce, Brian, Paul and Madison were incredible to deal with. They answered every question we had. Madison came to our home and took her time setting up all the features on our vehicle including the garage door opener which we didn't even know it had. We felt completely comfortable and not pressured to purchase our new vehicle. More

Service department does a great job! I have never had a problem they haven’t taken care of professionally and quickly. They have always communicated well with my wife and I. problem they haven’t taken care of professionally and quickly. They have always communicated well with my wife and I. More

Great place to buy or service your car. Top notch customer service again today. They seem to really care about their customers and I won't go anywhere else. customer service again today. They seem to really care about their customers and I won't go anywhere else. More

From the moment I pulled into the service area I was greeted by Heather, reviewed service required and she updated me while I waited in the comfortable waiting area. Wait time was very reasonable and ev greeted by Heather, reviewed service required and she updated me while I waited in the comfortable waiting area. Wait time was very reasonable and everyone was friendly More

They go out of their way to make sure the customer is happy. Madison spent several hours and resolved a technical Android auto issue. Other dealers i have been to have said "Nothing we can do" and sen happy. Madison spent several hours and resolved a technical Android auto issue. Other dealers i have been to have said "Nothing we can do" and sent me home. They are fair negotiators when buying a car. The service appointments are at convenient times. I would recommend Stevenson Hendrick when buying a Mazda. More

I love going to Mazda when cody is working. I feel as if he’s very honest with me about what’s going on, he always takes the time to explain everything to me and goes over the breakdown of prices. he’s very honest with me about what’s going on, he always takes the time to explain everything to me and goes over the breakdown of prices. More

Great Service Department.. New to Wilmington and Heather Gagnon was very professional, kind, and patient!! Very Efficient Service dept will definitely return..Answered and Explained Gagnon was very professional, kind, and patient!! Very Efficient Service dept will definitely return..Answered and Explained More

Great service today. Jeremiah & his team are wonderful; Super friendly. His technicians are really thorough, and did a great job with my new tires and servicing my brake system. Making an appointment was e Super friendly. His technicians are really thorough, and did a great job with my new tires and servicing my brake system. Making an appointment was easy, check in fast. Great waiting area, free water bottles & nice snack vending area. Service completed in estimated time. Nice detailed printout overall car check up. Jeremiah has been my service go to guy for 16 years! More

We took our car to this dealership to get service work done Wednesday. This is our normal dealership and the service department is outstanding!! We have the pleasure of dealing with Heather the service te done Wednesday. This is our normal dealership and the service department is outstanding!! We have the pleasure of dealing with Heather the service technician. Heather is an awesome employee. She is very professional, personable and knowledgeable. She recognizes us and remembers us by name. She takes the time to explain what was done to our car and makes sure that we have no questions. Heather really does go above and beyond and is an asset to the company. We wanted to make sure that the dealership knows that we are always looking forward to dealing with Heather and wanted to let management know how great she is. More