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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
969 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 969 reviews

August 11, 2021

Recently, while looking to buy a Mazda Miata we stopped by Stevenson-Hendrick Mazda Wilmington. They opened a previously owned car lot beside their new car lot a few days earlier and there was the car we More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Alattas and several mangers
Aug 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Greg & Gina, from the first time you arrive, Nabil & Logan strive to deliver just that great experience in your brand-new drive! Thank you so much for taking your time to share such stellar feedback with us, especially of our recently opened, state-of-the-art Certified Pre-Owned department! We look forward to welcoming you & your family again soon in Service!

August 11, 2021

Facility is brand new and built with the customer in mind. Very nice sitting area and tables to relax at and snack while staying socially distanced. More

by Javelin523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

David, just as your Mazda was built, our brand-new state-of-the-art dealership was designed with you & our human-centric model in-mind! We really appreciate you taking your time to share such nice feedback on behalf of Heather with us, especially of our commitment to ensuring your safety & comfort. We look forward to seeing you again in Service soon!

August 08, 2021

Britany and Parker are two of the nicest and through people.They explained everything in great detail. They were such a pleasure to work with. More

by d_spain39180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany And Parker
Aug 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Daniel & Mary Kay, we're so pleased to know Britany & Parker welcomed you for the first time at Stevenson-Hendrick Mazda by ensuring every last detail is as great as your brand-new car! We really appreciate you taking your time to share such nice feedback with us & look forward to seeing you both again soon in Service!

August 07, 2021

Britany and Royce were absolutely amazing! They were extremely thorough with the process and took the time to understand what I wanted. It felt like being with family! I will definitely be using them in More

by Courtneygoco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Britany
Aug 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Courtney, we're so pleased to know Royce, Britany, & Madison welcomed you & your family to ours at Stevenson-Hendrick Mazda with an experience as timeless as your brand-new Mazda! We look forward welcoming you soon in Service for a visit just as absolutely amazing!

August 07, 2021

Josh and Britany both offered amazing service! Both were very personable and informative about the sale. First time buying from this dealership and they treated us like family! Thank you! More

by ryvie0426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Britany
Aug 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Ryan, although it's your first experience us, Josh & Britany will deliver just that customer-oriented service all the time! We really appreciate you taking your time to share such amazing feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you soon in Service for a visit just as attentive!

August 06, 2021

I had an outstanding maintenance service experience for my 2008 Mazda 3 GT. Big thanks to Service Advisor Cody Little for his professionalism, expertise, great communication, and friendly demeanor. I was t More

by T. Harrison Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Little; Alex Churchill
Aug 08, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Harrison, Alex Churchill & Cody Little are Big on always ensuring just that unrivaled, customer-oriented experience for such fantastic customers like you! We really appreciate you sharing such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

August 05, 2021

Great experience!! Reggie was so very helpful, knowledgeable, and answered all of my questions with confidence. He was the most polite, down to earth, and patient salesperson I have ever experienc More

by Dishondat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
Aug 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Dishonda, thank you so much for taking your time to share such great feedback with us - at Stevenson-Hendrick Mazda, Reggie is always down-to-earth to ensure just that out-of-this world experience! We look forward to welcoming you again soon in Service for a visit just as awesome!!

August 05, 2021

Friendly and fast service! They informed me on promotional deals and hooked me up with the oil change program to help me save some money in the long run. They also gave me some discounts on both v More

by anacrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cody
Aug 08, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Ana, your unrivaled experience & deals with Heather & Cody are just as routine as your oil change at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share your feedback with us & look forward to seeing you again soon in Service for a visit just as stellar!

August 04, 2021

Loved it, great experience, Heather was awesome, so professional and knowledgeable! I will definitely come back! More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Cody
Aug 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Eileen, we're so pleased to know your experience with Heather & Cody is just as awesome as your Mazda drives! We really appreciate you taking your time to share such lovely feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

August 04, 2021

Heather Gagnon performed my oil change and service check. She gave me a detailed list of problems with my car, because it is getting older, as I requested and didn’t force me into trying to spend a bunch of More

by Josh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Aug 06, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Josh, no matter the age of your Mazda, just that unrivaled, customer-oriented experience will never old with us at Stevenson-Hendrick Mazda! We really appreciate you sharing such thorough feedback on behalf of Heather & look forward to seeing you again soon in Service for a visit just as easy-going!

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