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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

March 04, 2024

Alex Thorpe and Logan Dehass are amazing and the best salesman and manager combo in Wilmington! More

by Kdarden2510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe, Logan Dehass
Mar 15, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Kevin, we're so pleased to know your experience with Alex T., Logan, Tracy, & Trey is as amazing as your Tahoe drives :) We look forward to welcoming you again soon in Service!

March 02, 2024

We purchased a vehicle from the Dealership and our tag was going to expire. We have not received the new tag. The Sales person, Alex, talked to his manager about getting us a new tag. We heard nothing and More

by George Toth
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lopez
Mar 15, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

George, thank you very much for taking your time to share & allow us the opportunity to mitigate this unfortunate situation & turn it into a positive! We're very pleased to know you're loving your new CX-5 & look forward to welcoming you again soon in Service!

March 02, 2024

Great employees, good communication and documentation. Prompt service and somewhat reasonable prices. Everyone was courteous and professional. More

by jklamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 15, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Kelly, we're so pleased to know your experience with Kyle is as stellar as your CX-5 drives:) We look forward to welcoming you again soon in Service for a visit just as professional!

February 28, 2024

Everyone involved in my sale was extremely professional and courteous. Love my little CX30. Always there if you need them. More

by btroi45
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce, & parker
Mar 14, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Beverly, just as you love your little CX-30, you can always rely on Royce, Parker, Brian, Tracy, Madison, Aidan, & Trey to love ensuring just that big emphasis on customer service you deserve:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

February 27, 2024

From the moment I walked in to the moment I left everyone was so helpful. Lauren and Paul really took their time to show and explain everything to me More

by mussel_aspects0t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren and Paul
Mar 14, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Jamie, thank you so much for taking your time to share on behalf of Lauren, Paul, & Kyle at Stevenson-Hendrick Mazda - from the moment you walk-in, you can always expect just that 10/10 ;) We look forward to welcoming you again soon in Service for a visit just as accommodating!

February 26, 2024

The team at Stevenson-Hendrick handled my out-of-state purchase of a used vehicle and trade-in flawlessly. Their communication was top-notch and the car arrived as advertised. Very happy with my experienc More

by kfg275
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan DeHass, Nabil Al-Attas, Niko Vega
Mar 14, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Killian, no matter if you're out-of-state, you can always rely on Mike, Logan, Nabil, Niko, & our team to ensure just that out-of-this-world experience you deserve at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon!

February 26, 2024

The service department is always so helpful and willing to squeeze me in when need! More

by cneason085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Trey
Mar 02, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Courtney, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can always count on Trey & Aidan to help you in a squeeze so you can be back out on the road in a breeze;) We look forward to welcoming you again soon in Service!

February 23, 2024

Excellent experience today at Stevenson-Hendrick Mazda. My salesman, Jack, was very respectful, knowledgeable and made the whole process as smooth as possible! I highly recommend him & this dealership if More

by dsanchez427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 26, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Desteni, we're so pleased to know your experience with Jack & Tracy is as smooth as your brand-new Tahoe drives :) We look forward to welcoming you again soon in Service for a visit just as excellent!

February 23, 2024

Overall Stevenson Mazda of Wilmington have always been great to deal with. Although, we have been waiting a couple weeks for a loaner car. We have repairs that are covered by my warranty. And can’t go d More

by Bllymcgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Feb 27, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Billy, no matter how long your warranty, you can always trust you have a lifetime warranty on just that stellar experience you deserve with Trey at Stevenson-Hendrick Mazda:) We look forward to welcoming you again soon in Service to help you with just these repairs!

February 22, 2024

The car store is clean and inviting with someone who is always offering to help. It is a pleasure to work with them. More

by healthyjim88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce, Sadie, Tracy, Parker, Jalen, Brian
Feb 26, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Jim. we're so pleased to know our State-of-the-art dealership & team of Bryce, Niko, Sadie, Paul, Tracy, Parker, Jalen, & Brian is as inviting as your brand-new CX-5 drives :) We look forward to welcoming you again soon in Service!

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