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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
1,012 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 1,012 reviews

July 29, 2022

The Best customer service in Wilmington. Will defiantly go back for next car. Best that I have seen In Wilmington More

by Terryshugart2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Terry & Paul, no matter if you're in Wilmington or around, you can always rely on Natalia, Tracy, Paul, & Kyle at Stevenson-Hendrick Mazda to ensure just that all around stellar experience that you deserve:) We really appreciate you taking your time to share & look forward to seeing you both again soon in Service!

July 28, 2022

When I call, to make an appointment, they always seek to get me in ASAP, and is willing to make the accommodations for me. Trey, follows up with me, and assure me that, He will do his very best to get My v More

by snuckles1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 28, 2022 -

snuckles1002 responded

Your great service, and quality of service is appreciated! Thank you Trey, in the service department, for your eagerness, and willingness to make sure, I was COMPLETELY satisfied!

Jul 28, 2022 -

snuckles1002 responded

!

July 28, 2022

The manager Alex Churchill and sales consultant Bryce Barnes were very patient and helpful with trading in my vehicle and finding the perfect new one. They even went and picked it up from a nearby dealer More

by Rjudy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Churchill, Bryce Barnes
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Rachel & Trevor, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - no matter how far, you can always rely on Bryce & Alex. C. for just that stellar experience & car :) We look forward to seeing you both again soon in Service!

July 28, 2022

Easy to schedule, easy to get to. Clean location. Great customer lounge. Free water and coffee More

by Jmlandfrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce, Aiden
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Joe, thank you so much for taking your time to share with us on behalf of Bryce, Madison, Brian, & Aidan - at Stevenson-Hendrick Mazda, we strive for your experience to be as smooth as your brand-new Mazda drives ;) We look forward to seeing you again soon in Service!

July 28, 2022

Kyle was vey polite, professional and informative. I really liked the video that explained what was what . A very nice experience. More

by crazycaroline20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Caroline, thank you so much for taking your time to share with us - you can always rely on Royce, Trey, & Kyle for the "what is what" experience from customer to car service :) We look forward to welcoming you again soon in Service for a visit just as attentive!

July 26, 2022

Quick awesome service loved the on-site video they use to show you while they work More

by Outlineofafish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 29, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Steven, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Alex T., Tracy, Trey, & Patrick to hit replay on just that experience with quality videos & work ;) We look forward to seeing you again soon in Service for a visit just as transparent!

July 24, 2022

Great service, a grand new building, reasonable prices. The only place I’ll take my car. More

by SoulRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Robby
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Mike, we're so pleased to know your experience from our brand-new, state of the art Evolution dealership to Trey & Robby is as grand as your Soul Red, manual Miata ;) We look forward to welcoming you again soon in Service!

July 23, 2022

Service is good prompt and at A reasonable cost Got me in and out quickly and as promised More

by sillery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Penny & Charles, at Stevenson-Hendrick Mazda, Royce, Madison, Brian, Paul, Patrick, & Kyle strive to be as quickly as promised so you can return to enjoying the roads quickly in your brand-new Mazda :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

July 23, 2022

I always feel well taken care of, understood and I am very happy with the work through doing to my vehicle. The service is great and the people are even better. I have never had a bad experience and th More

by birgit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Trey, Jared and Thomas
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Birgit, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - you can always rely on Royce, JT, Trey, & Thomas not only to ensure you feel at home but make it home safely :) We look forward to welcoming you again soon in Service!

July 22, 2022

Totally satisfied with this service. Appointment process was seamless and easy. Trey, service attendant, was professional, thorough, and attentive to my service needs. His communication More

by T. Harrison Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 24, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Harrison, at Stevenson-Hendrick Mazda, Trey & our team ensure you & your M3 are healthy for loops on the road, never out-of-the-loop in outstanding communication ;) We really appreciate you taking your time to share with us & look forward seeing you again soon in Service!

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