Stevenson-Hendrick Mazda of Wilmington

I highly recommend this dealership for their efficiency. After being poorly taken care of at triple A for a routine safety and emissions test, the team at Mazda fixed my issue promptly and saved me a lot o After being poorly taken care of at triple A for a routine safety and emissions test, the team at Mazda fixed my issue promptly and saved me a lot of time and money by properly diagnosing the problem. I am very pleased with their service. Robby in the service department was extremely polite and helpful. More

I have never had a bad experience at this dealership. Today I was only there for to get wiper blades from the parts dept. PS, the coffee is terrible. Today I was only there for to get wiper blades from the parts dept. PS, the coffee is terrible. More

All-around excellent. Friendly, helpful and knowledgeable people who were willing to go the extra mile to be sure that everything was handled to my satisfaction and then g Friendly, helpful and knowledgeable people who were willing to go the extra mile to be sure that everything was handled to my satisfaction and then go beyond that. Communication was outstanding. The work done on my Miata was outstanding. Everything I asked them to do was done carefully and expertly; and a couple of things that I authorized to do if they thought necessary were not needed in their opinion, which they pointed out to me (and didn't do). Everything was clearly explained to me, with a cost-estimate, before they proceeded. They didn't go one penny over the estimate, and in fact I think they came in a bit below the amount I had agreed to. Pricing was certainly reasonable. I am happy to recommend Stevenson-Hendrick Mazda' service department without any reservation whatever. More

Very satisfied Did not receive printout status of brakes & tires No video either Other than that very professional & tires No video either Other than that very professional More

Normal people selling an excellent car. No bad experiences with sales or service. Thats that No bad experiences with sales or service. Thats that More

They did a careful review of my car’s symptoms, and when they found nothing wrong, did not charge me for diagnostics. they found nothing wrong, did not charge me for diagnostics. More

Trey Sanders did a wonderful job as always! As a Service Advisor, he is knowledgeable, efficient, and friendly. As a Service Advisor, he is knowledgeable, efficient, and friendly. More

Excellent communication, everything was done that needed done and when they finished ahead of schedule they reached out in case I wanted to pick it up early (which was perfect because I was walking and that done and when they finished ahead of schedule they reached out in case I wanted to pick it up early (which was perfect because I was walking and that allowed me to beat lunch traffic and bad weather. Ideal interaction More

I had an issue with the vehicle I was leasing and went to Stevenson Hendrick Mazda to see what they could do for me. This was about 6 months ago. I worked with Leah Jensen and she was beyond helpful from the Stevenson Hendrick Mazda to see what they could do for me. This was about 6 months ago. I worked with Leah Jensen and she was beyond helpful from the very beginning. She walked me through the different models and options that were available. At the time it was very limited as to what I could actually get. She ended up showing me a model that was used as a demo which worked for me. I was not planning on purchasing a vehicle that day and I did not have a lot of time because I had to get to work. Leah and the rest of her co workers sped up the process and got everything worked out and got me out the door with keys to my new CX-5! Since purchasing the CX-5 Leah has checked in on me to see how things are going with the it. Each time it’s due for service she makes sure I will not need a ride anywhere, whether I’m gonna wait for it or not. The service department also sends of video walkthrough of the vehicle before it’s released so I can see what they did and if they have any other service recommendations. About 6 months later and the CX-5 remains the best vehicle purchase experience I’ve had. More

Super friendly helpful and professional people. They make getting your car and or service a pleasure. They make getting your car and or service a pleasure. More