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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

August 04, 2022

Great experience with very friendly staff, clean and inviting dealership. I was in and out within maybe half an hour. More

by carolinajerseygirl75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
Aug 05, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tracy, thank you so much for taking your time to share with us - from the inviting ambiance of our Retail Evolution store to our team, you can always trust Josh C., Tracy, & Trey to ensure just that stellar experience :) We look forward to seeing you again soon in Service!

August 02, 2022

Outstanding! Very friendly and very knowledgeable employees at Mazda here in Wilmington. Trey in service does an incredible job taking care of your needs servicin More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Tracy, Leah
Aug 03, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Danny, no matter the repair, you have a lifetime warranty on just that incredible experience with Leah, Tracy, & Trey at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as outstanding!

August 01, 2022

Recently had my Mazda serviced at Stevenson-Hendrick Mazda. Aidan took great care of me and had me in and out as quickly as possible! More

by ryanbarker0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan
Aug 03, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Ryan, thank you for taking your time to share with us - as quickly as Aidan helps-out, we're always in on ensuring just that excellent experience you deserve at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service!

July 31, 2022

This was my first time leasing a new car so I felt really lost. Leah was so helpful and kind during the entire process. She answered all of my (likely annoying) questions and even offered to let me drive her More

by haleigh.christ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Hannah
Aug 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Haleigh, at Stevenson-Hendrick Mazda, you can trust Leah, Josh C., Jared, Tracy, & Hannah to navigate the way to just that lovely experience & brand-new Mazda.. better than Apple CarPlay? We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as attentive!

July 30, 2022

Very attentive, they listened to every one of our request and made it happen! Very pleased with the customer service More

by Eve R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich
Aug 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Eve & Ariel, as many bells & whistles as your Signature CX-5 boasts, you can always trust just that overall excellent experience is always a feature at Stevenson-Hendrick Mazda with Don, Madison, & Alex C. ;) We really appreciate you taking your time to share with us & look forward to welcoming you & your family again soon in Service!

July 29, 2022

This is the best crew I have seen in there. Very friendly and honest! Will be back! More

by Pams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Pam & Donald, thank you very much for taking your time to share - at Stevenson-Hendrick Mazda, we've got the best crew with Trey & Robby to ensure the best service that you & your CX9 deserve :) We look forward to welcoming you both again soon in Service!

July 29, 2022

Very nice people. They make me feel like I really matter to them. And they are always looking out for me. More

by Paul.kni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia, Tracy and Kyle
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Terry & Paul, no matter if you're in Wilmington or around, you can always rely on Natalia, Tracy, Paul, & Kyle at Stevenson-Hendrick Mazda to ensure just that all around stellar experience that you deserve:) We really appreciate you taking your time to share & look forward to seeing you both again soon in Service!

July 29, 2022

The Best customer service in Wilmington. Will defiantly go back for next car. Best that I have seen In Wilmington More

by Terryshugart2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Terry & Paul, no matter if you're in Wilmington or around, you can always rely on Natalia, Tracy, Paul, & Kyle at Stevenson-Hendrick Mazda to ensure just that all around stellar experience that you deserve:) We really appreciate you taking your time to share & look forward to seeing you both again soon in Service!

July 28, 2022

When I call, to make an appointment, they always seek to get me in ASAP, and is willing to make the accommodations for me. Trey, follows up with me, and assure me that, He will do his very best to get My v More

by snuckles1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 28, 2022 -

snuckles1002 responded

Your great service, and quality of service is appreciated! Thank you Trey, in the service department, for your eagerness, and willingness to make sure, I was COMPLETELY satisfied!

Jul 28, 2022 -

snuckles1002 responded

!

July 28, 2022

The manager Alex Churchill and sales consultant Bryce Barnes were very patient and helpful with trading in my vehicle and finding the perfect new one. They even went and picked it up from a nearby dealer More

by Rjudy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Churchill, Bryce Barnes
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Rachel & Trevor, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - no matter how far, you can always rely on Bryce & Alex. C. for just that stellar experience & car :) We look forward to seeing you both again soon in Service!

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