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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

August 17, 2022

Great customer service Clean service center Quick repair and clearly explained Very satisfied Highly recommend to others More

by mellissa.blankenship
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 19, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Melissa, at Stevenson-Hendrick Mazda, you can always rely on Trey to be as quick as your Mazda drives to ensuring just that great service :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

August 17, 2022

Great service, it was a very easy transaction and the sales reps were very knowledgeable More

by Andre Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 21, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Andre, we're so pleased to know your experience with Nick & Logan is as easy as your brand-new Lexus drives! We look forward to seeing you again soon in Service!

August 16, 2022

Simple recall appt for my CX-5 - all good. Very comfy waiting area. Good communication! More

by bobpares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 19, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Bob, thank you for taking your time to share with us - at Stevenson-Hendrick Mazda, it's just that simple you can always rely on Kyle for an excellent experience :) We look forward to seeing you again soon in Service!

August 16, 2022

Easy appointment and fast service the department staff were super helpful and explained every detail More

by rw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Sanders
Aug 19, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Adam, we're so pleased to know your experience with Trey is as super & fast as your CX5 drives :) We look forward to seeing you again soon in Service!

August 16, 2022

Wonderful experiences dealing with TJ and then Ella. I could not be happier. The dealership and it’s employees really do go the extra mile. More

by Pmcguirk51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ and Ella
Aug 19, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on TJ. Ella. & Katie to go the extra mile to make you smile :) We look forward to seeing you again soon in Service!

August 15, 2022

Leah was so easy to work with to purchase our new Mazda. She was knowledgeable of the car and helpful in getting us everything we needed. All the staff was kind and very helpful. I would highly recommend bu More

by kemby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Mike, Tracey
Aug 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Kemby & Armando, not only do Leah, Jared, Tracy, Madison, & Paul strive to satisfy all your needs at Stevenson-Hendrick Mazda, we ensure just the easiest experience you could want :) We really appreciate you taking your time to share with us & look forward to welcoming you both again soon in Service!

August 13, 2022

I had an excellent experience at Stevenson Hendrick Mazda dealer on Market St in Wilmington. My salesperson, (Leah Jensen), the manager, (Tracy) and the finance person (Paul) were all concerned, helpful & pr More

by MsPatty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Jensen, Hannah & Madison, Paul (finance), Tracy (manager)
Aug 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Patty & Richard, not only do Leah, Hannah, Madison, Paul, & Tracy strive to satisfy all your needs at Stevenson-Hendrick Mazda, we ensure just the best experience you could want :) We really appreciate you taking your time to share with us & look forward to welcoming you both again soon in Service!

August 13, 2022

So efficient and professional. Kyle was great! He kept me informed and went above and beyond doing a thorough car check. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Rose, thank you so much for taking your time to share with us - you can always check-off just that above & beyond experience with Kyle at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service!

August 13, 2022

Very clean, friendly staff, kept me updated on timing and gave me a discount when the wait time took longer than expected. More

by Holly :)
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan
Aug 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Holly, we're so pleased to know your experience with Aidan is as stellar as your Mazda3 drives :) We look forward to welcoming you again soon in Service!

August 12, 2022

I've been a part of the the Stevensen-Hendrick Mazda family for the past 10 years and I can honestly say I've never had a bad experience. Their sales team (I've worked almost exclusively with Royce but More

by nnbeaulieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Brian, and Trey
Aug 15, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Nelson, at Stevenson-Hendrick Mazda, you can always rely on Royce, Brian, & Trey to ensure it's not just any experience but one as fantastic as your Mazdas drive :) We really appreciate you taking your time to share such praise with us, especially on behalf of our team's character, & look forward to welcoming you again soon in Service for a visit just as A+!

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