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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

October 05, 2022

This was our second car purchased at Stevenson-Hendrick Mazda. Everyone involved - the salesperson, the manager, and the finance specialist - was extremely helpful and dedicated to helping us as the costu More

by danfullmer6244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Brian, Paul
Oct 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Lauren & Dan, we're so pleased to know your experience with Parker, Brian, & Paul is as comfortable as your brand-new CX-9 :) We look forward to welcoming your family again soon in Service for a visit just as thoroughly stellar!

October 05, 2022

Very professional, straight forward and don’t like to hide anything. They were able to work with me to help me get the truck I wanted More

by Tnoonan0902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Childers
Oct 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Timothy, at Stevenson-Hendrick Mazda, you can always rely on Thomas & Paul for just that straight forward experience so you can drive straight-off the lot in your dream truck :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

October 01, 2022

Service was done quickly and professionally and kept us informed of all a maintenance required. Reviewed status of entire vehicle with us and specifically wrt maintenance performed. More

by Ron.Weisbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 06, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Ida & Ron, you can always trust Bryce, Tracy, Paul, & Trey to deliver a great experience as quickly as your brand-new Mazda drives :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

October 01, 2022

First dealership I stopped at. Was met at the door by Paul. I told him I was there to buy a car. Paul introduced me to Bryce who walked me around (my choice) the lot until I found More

by judyu48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Oct 04, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Judy, you can trust Stevenson-Hendrick Mazda to always be your first choice for just that first class experience with Bryce & Paul! We appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

October 01, 2022

Awesome service. From Trey to Kyle to Jim they were all great. From start to finish I was helped and treated professionally. The shuttle service is so convenient espe More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Kyle, Jim
Oct 06, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tasha, no matter the hour, you can always trust Paul, Trey, Kyle, & Jim will work around the clock to make just that stellar experience happen ;) We really appreciate you taking your time to share such kind words with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

September 28, 2022

Everything was wonderful and very professional. Staff always goes above and beyond for their customers. Highly recommend. More

by ang.northcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Oct 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Angeleya, you can always rely on Nabil, Logan, Trey, & Kyle to go above & beyond to earn your 5-stars! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

September 27, 2022

Service department was great. They spent time to get everything they possibly could to be covered by the life time warranty I got when I purchased my vehicle several years ago. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Todd, at Stevenson-Hendrick Mazda, Trey has you covered with just that lifetime of stellar service that you & your Mazda3 deserve ;) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

September 23, 2022

Nabil was the best new car sales person I have dealt with out of all the 30 new cars I have purchased. He found a way to completely remove ever hiccup that could have possibly happen. Smooth transaction fr More

by Neal Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil
Sep 26, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Neal, the only way to get rid of hiccups is with just that incredible experience with Nabil & Adrian at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share such praise with us & look forward to seeing you again soon in Service for a visit just as bubbly!

September 21, 2022

Everything went smoothly. They took our car into the service area as soon as we arrived. Very efficient and friendly!! Thank you!! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Aidan
Sep 23, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathy & Leo, we're so pleased to know your experience with Trey & Aidan is as smooth as both your Mazdas drive :) We look forward to welcoming you again soon in Service!!

September 21, 2022

An absolute pleasure every time I need service. They always keep you updated on the status of your service. Thank you. More

by graceadelaide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 23, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Grace, at Stevenson-Hendrick Mazda, Trey & our team ensure you & your car are healthy for loops on the road, never out-of-the-loop in amazing communication ;) We really appreciate you taking your time to share with us & look forward seeing you again soon in Service!

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