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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

November 22, 2022

Kyle Peterson at the service department was the best I have ever worked with at a dealership or at a shop!! He diagnosed the problem and gave me an honest quote and also went out of his way to have Mazda More

by Michele Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Nov 25, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Michele, at Stevenson-Hendrick Mazda, you can always rely on Kyle to go the extra mile to make you smile :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

November 20, 2022

The service department always remembers us by name and even asks how we are doing when we come in! More

by ntmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Trey
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Trina & Nick, just that stellar experience is the name of the game with Kyle & Trey at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share such kind feedback with us & look forward to welcoming you both again soon in Service!

November 20, 2022

Very professional and honest dealership. They kept me posted on the service being preformed, even sending me a video walk around of my car showing me filters that needed replacing and other More

by Wise old lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson and Anthony Redmond
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Pam, thank you so much for taking your time to share with us on behalf of Kyle, Anthony, Logan, Brian, & Trey - you can forever filter-out any other experience with the best you'll ever find at Stevenson-Hendrick Mazda ;) We look forward to welcoming you again soon in Service!

Nov 23, 2022 -

Wise old lady responded

Wouldn’t go anywhere else. Y’all are the best.

November 19, 2022

Great experience from the time I walked in until I left. Aidan and ‘his team’ were professional, efficient, and very attentive. Aidan kept me informed during the whole process, sent me a link to my phone so More

by susan. delizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
Nov 21, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Susan, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda with Aidan, you & your 110% satisfaction are always our most important goal 🥰 We look forward to welcoming you again soon in Service for a visit just as attentive!

November 19, 2022

Kyle was a big help in getting us a new tire for an unrepairable flat very expediently so we could be on our way. He kept us informed continuously about the process of finding the cause of the flat and More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can trust the only pressure stays in our tires with Kyle, Trey, Aidan, Royce, Alex C., & Madison ;) We look forward to welcoming you again soon in Service!

November 19, 2022

Had a great and very easy experience buying a vehicle! Couldn’t be more happy with my purchase. Everyone was very professional and Rick and Jared were awesome More

by Steven O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared, Rick
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Steven, we're so pleased to know your experience with Rick & Jared is as awesome as your brand-new WRX drives :) We look forward to welcoming you again soon in Service!

November 18, 2022

Jerod and Leah were great. They were patient when asking all my questions and extremely thorough when explaining the landscape of my new Mazda. Not to mention they were kind en More

by kelleycmartinek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerod, Leah
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Kelley, at Stevenson-Hendrick Mazda, our landscape is anything but hills with Leah & Jared ensuring just that smooth experience ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 16, 2022

I took my vehicle in for service and was very happy with the work and service department. The manager Jeremiah in the service department went above and beyond. The mechanic was excellent and thorough. I wo More

by skipberner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Jeremiah
Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Skip, thank you very much for taking your time to share on behalf of Jake & Jeremiah - at Stevenson-Hendrick Mazda, you can trust we work earnestly to ensure just the thorough work you deserve :) We look forward to welcoming you again soon in Service!

November 16, 2022

Very helpful and did my repair quickly. Explained everything in advance of work before and after completion. I would highly recommend! Thanks for the great experience Adrian! More

by M. Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Misti, at Stevenson-Hendrick Mazda, you can always trust Aidan to be in advance with just that stellar experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service for a visit just as accommodating!

November 15, 2022

The service departments customer service is 5 star! Kyle Peterson is diligent in getting back to you and willing to help you in a pinch, I was in Wilmington for the weekend and had car trouble, Kyle he More

by caitlin person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Nov 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Caitlin, although you were only in-town for the weekend, you have a lifetime of just that above & beyond service with Kyle at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share such kind feedback with us & wish you the safest of travels :)

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