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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

November 05, 2022

Please stop calling my phone multiple times during the work week to try to sell me oil changes. It's 2022, if you are going to harass people to try to sell stuff, do it by text or email. More

by Stahp Kallenmey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robocall Rhonda
Nov 08, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Staph, please contact us at 910-350-1650 (we reopen at 7:30 AM tomorrow) and share your experience. I couldn't find your name in our system or that you have visited the store - we assure you that we would not practice such contact. Please be cautious of the awful amount of Robocallers attempting to sell the products mentioned - your phone company may even offer a service to diminish such contact. Please ask for Madison when you call in.

November 03, 2022

We have bought three vehicles from Rick and TJ this year and this experience was just as awesome as the other two. Being in sales myself it was important that our salesman and finance person was knowledgea More

by donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Cecil, TJ Tate
Nov 06, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Donald, we cannot say enough of how amazing your feedback is on behalf of Rick & TJ's character - you can always count on us for an experience as top-value as your brand-new truck :) We look forward to welcoming you again soon in Service for a visit just as attentive!

November 03, 2022

Very friendly and knowledgeable staff. They show that they care about the customer and their experience. More

by Harry.hodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Nabil, TJ
Nov 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Harry, at Stevenson-Hendrick Mazda, car care isn't just a package but Nabil, Logan, TJ, & Jeremiah's goal to care for you & your car with just that stellar experience you deserve! We appreciate you taking your time to share & look forward to welcoming you again soon in Service!

October 31, 2022

Great! Everyone was very friendly and professional. They provided a wonderful experience for us today More

by jitto710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Nov 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Juliet, we're so pleased to know your experience with Bryce & Tracy is as wonderful as your brand-new CX-30 :) We look forward to welcoming you again soon in Service!

October 29, 2022

I feel comfortable and respected when I interact with individuals at Stevenson-Hendrick Mazda of Wilmington. More

by sandp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Madison, Royce, Bryan
Nov 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Pauline, we're so pleased to know your experience with Royce, Madison, Brian, & Kyle is as comfortable as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service!

October 27, 2022

Leah, my sales representative, made this process the easiest I've ever experienced. She was so kind and informative. After deciding to purchase my new Mazda cx-5, Paul explained in detail every option I More

by Katelyn H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah
Nov 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Katelyn, no matter the inventory shortage, just that awesome experience is always in-stock with Leah, Brian, & Paul at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share with us & look forward to welcoming you again soon for a visit just as accommodating!

October 25, 2022

Always take my Mazda to Stevenson - Hendrick Mazda for service. Service and repair are explained, Expert workmanship, the pricing is fair. More

by CMGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Aidan
Oct 30, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Cheryl, at Stevenson-Hendrick Mazda, you can always rely on Trey & Aidan for workmanship as stellar as your Mazda's unrivaled design :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

October 21, 2022

Great service. Kyle and the team took care of everything. Very satisfied, kept their word and delivered as promised. More

by Russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Oct 26, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Russell, at Stevenson-Hendrick Mazda, Kyle & our team keeps the word "stellar" in everything we do from maintenance to taking care of you! We really appreciate you taking your time to share & look forward to seeing you again soon in Service!

October 21, 2022

It was a great experience. The entire team was very thorough and professional. Would highly recommend. More

by DanW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Alex, Jared C
Oct 26, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Dan, we're so pleased to know your experience with Nick, Alex C., & Jared is as great as your brand-new Mazda :) We look forward to seeing you again soon in Service!

October 19, 2022

As usual best & prompt service experience. Pretty complicated computer error message cleared up by techs & the Mazda National support experts, all under the Extended Warranty I purchased for More

by Ex-Codder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah & Madison
Oct 23, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Robert, no matter the term, you always have a lifetime warranty on just that stellar experience with us at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share such thorough feedback, especially of Mazda's quality & high standards for our customers, & look forward to welcoming you again soon in Service!!

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