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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

November 10, 2022

Very courteous And professional staff the work was completed in a timely manner. The check out was very smooth More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aidan and Trey
Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, we're so pleased to know your experience with Trey & Aidan is as smooth as your Mazda6 drives :) We look forward to seeing you again soon in Service!

November 10, 2022

Went for oil change and regular service. Kept me informed with video of car and text when ready. More

by Susanf713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Susan, just like your maintenance, ensuring just that great experience is as routine with Trey at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 10, 2022

Service and respect was greatly appreciated! My car buying experience was pleasant. My wife will be needing a new car soon and we will come back here first. More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Logan
Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Doug, no matter your needs, you can always rely on Nick, Logan, & Aidan to deliver the best experience you could ever want! We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 09, 2022

I have been buying cars for 40 years and worked in the auto business for several years. This was the best overall experience I have had buying a car. The salesman, Bryce, did a great job helping me find t More

by Tom S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce, Brian, Tracy, Madison
Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tom, unlike "chains", we pride ourselves on a chain reaction of great interactions that you deserve from every department with Bryce, Brian, Tracy, & Madison at Stevenson-Hendrick Mazda. Wow, thank you for taking your time to share your personal experience & such kind words on behalf of our process - we look forward to welcoming you again soon in Service :)

November 09, 2022

Friendly knowledge service workers. Offered transportation & gave accurate time estimate. Would recommend to friends & family More

by Cibw61566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey & Kyle
Nov 11, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Catherine & Gerald, thank you for taking your time to share with us at Stevenson-Hendrick Mazda - from our ride to yours, you can always trust Logan, Trey, & Kyle to ensure you're on the roads safely with a smile! We really appreciate you taking your time to share & look forward to welcoming you again soon!

November 08, 2022

I’m always comfortable leaving my vehicles with this dealership for service. The staff are polite and informative while explaining the itemized bill, however I feel the services are overpriced. No disco More

by lsmcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Kyle
Nov 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Lisa, we're pleased to know your experience with Royce, Trey, & Kyle is as comfortable as you brand-new Mazda :) No matter the time of year, a special is always near - please ensure your email & dress are up to date during your next visit so we can thank you for your loyalty!

Nov 10, 2022 -

lsmcguire responded

lsblanchard3@twc.com

November 08, 2022

My go to for Mazda service for the last 2 years, always a pleasant experience. More

by DC87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
Nov 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Dane, we're so pleased to know your experience with Leah, Jared, Alex C., Trey. & Aidan is as stellar as your brand-new Mazda :) We look forward to welcoming you again soon when the third year's a charm!

November 08, 2022

Fast, professional, efficient, and hospitable! I can’t say enough good things about this mazda team. More

by Sbdeuvall
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry. I can’t remember their names.
Nov 11, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Susan, enough is never enough for Logan, Trey, & Kyle when it comes to ensuring just that stellar experience that you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 07, 2022

Very polite and willing to work with you on what you want and payment you are willing to pay. More

by Jkparamedic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce
Nov 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Jill, at Stevenson-Hendrick Mazda, you can always rely on Royce, Josh C., Tracy, Brian, & Paul for just that priceless experience you deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

November 06, 2022

Always a friendly and professional atmosphere. I always feel welcomed and never have any issues if I need to schedule any type of service. More

by Sezenkowal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Paul, Tracy, Trey, Kyle
Nov 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Sezen, from our coffee to atmosphere, you can always rely on Parker, Paul, Tracy, Trey, & Kyle to ensure just that warm welcome you deserve! We really appreciate you taking your time to share & look forward to seeing you again soon in Service!

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