Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

Overview
Reviews
Vehicles
4.9
953 Reviews
Call Dealership (910) 444-0678
View Awards

5911 Market St

Wilmington, NC

28405

Directions

By Type

Showing 953 reviews

November 18, 2022

Jerod and Leah were great. They were patient when asking all my questions and extremely thorough when explaining the landscape of my new Mazda. Not to mention they were kind en More

by kelleycmartinek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerod, Leah
Report | Print
Nov 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Kelley, at Stevenson-Hendrick Mazda, our landscape is anything but hills with Leah & Jared ensuring just that smooth experience ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 16, 2022

Very helpful and did my repair quickly. Explained everything in advance of work before and after completion. I would highly recommend! Thanks for the great experience Adrian! More

by M. Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Misti, at Stevenson-Hendrick Mazda, you can always trust Aidan to be in advance with just that stellar experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service for a visit just as accommodating!

November 16, 2022

I took my vehicle in for service and was very happy with the work and service department. The manager Jeremiah in the service department went above and beyond. The mechanic was excellent and thorough. I wo More

by skipberner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Jeremiah
Report | Print
Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Skip, thank you very much for taking your time to share on behalf of Jake & Jeremiah - at Stevenson-Hendrick Mazda, you can trust we work earnestly to ensure just the thorough work you deserve :) We look forward to welcoming you again soon in Service!

November 15, 2022

The service departments customer service is 5 star! Kyle Peterson is diligent in getting back to you and willing to help you in a pinch, I was in Wilmington for the weekend and had car trouble, Kyle he More

by caitlin person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Report | Print
Nov 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Caitlin, although you were only in-town for the weekend, you have a lifetime of just that above & beyond service with Kyle at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share such kind feedback with us & wish you the safest of travels :)

November 15, 2022

These guys are very good. From start to finish you feel that you are in good hands. More

by Dougmurray1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabil
Report | Print
Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tammy & Doug, from start to finish at Stevenson-Hendrick Mazda, you can always rely on Nabil, Tracy, Brian, & Aidan to ensure just that hands-down experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 15, 2022

Friendly, Attentive, and they follow up! Would recommend anyone to visit them! Will buy again from them! More

by Charli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Nov 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Charli, at Stevenson-Hendrick Mazda, you can always rely on our team to go up & up for you to ensure just the experience you deserve! We appreciate you taking your time to share with us & look forward to welcoming you again soon in Service:)

November 15, 2022

They fixed the problem in one hour instead of the two they estimated. We are happy so far. Took it on a trip out of town with no issues More

by steven28461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Report | Print
Nov 15, 2022 -

steven28461 responded

Repairs were completed in one hr instead of the two states. Took the car to Raleigh with no problems. Thanks

Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Steven, at Stevenson-Hendrick Mazda, you can trust Jared & Trey to overestimate time but never that you'll receive just that accommodating experience :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 14, 2022

My experience with Stevenson Mazda has always been excellent, which is why I have owned 6 Mazdas, beginning with RX7, then Miatas, and now a 2016 Mazda 3 Sport. More

by miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
Report | Print
Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Anne, just as you have your own showroom of Mazdas at home, Aidan & Trey welcome you to ours with just that excellent experience every time :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 14, 2022

Aidan did a great job with communication and being ready to help or assist in anyway with a kind smile which is rare in the work place today. Thanks for a pleasant experience and great communication and wor More

by Sbwh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
Report | Print
Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Samantha, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, just that stellar experience is anything but rare with Aidan ;) We look forward to welcoming you again soon in Service!

November 10, 2022

Great service and friendly staff all around. Had some hiccups but everything was taken care of and I couldn’t be happier with my new vehicle. More

by MMaiello1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Leah
Report | Print
Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Matt, we're so pleased to know your experience with Leah, Nabil, Alex C., Jared, Brian, Trey, & Kyle is as great as your brand-new Mazda6 drives :) We look forward to seeing you again soon in Service!

1
...
36
37
38
...
96