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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

February 05, 2023

The best dealership we have been to. The service was easy, helpful, fast, courteous, mindful, receptive, attentive, and friendly. The car’s technology was explained completely and the bu More

by jzahniser45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Autry, Paul Ferrarese, Madison McClain
Feb 08, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Autumn & Jeff, we're so pleased to know Royce, Josh, Paul, Brian, & Madison set the bar for your car-buying experience just as your Champagne Miata has for sports cars ;) We look forward to welcoming you again soon in Service!!

February 03, 2023

Nothing less than top of the line service from Royce and Trey on all my visits!! I always appreciate the videos provided by the service technicians after any service has been performed on my car. ⭐️⭐️⭐️⭐️ More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce and Trey
Feb 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Renee, at Stevenson-Hendrick Mazda, you can always rely on Royce & Trey to be on top of ensuring just that top of the line service you deserve 🤩 We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as stellar!

February 02, 2023

Paul, Josh and Nabil went above and beyond to help me get in a better situation! More

by chizz215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Josh, Nabil
Feb 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Che, thank you so much for taking your time to share - you can always rely on our Nabil, Josh C., & Paul to be your Buzz Lightyear & go above & beyond for you every time :) We look forward to welcoming you again soon in Service!

January 30, 2023

Rick Cecil is one of the best Sales Consultant I’ve ever had the please of working with. More

by TheFi5thElement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cecil
Feb 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick, we're so pleased to know not only is your experience with Rick, Josh, & Jared is the best but your brand-new BMW M4 :) We look forward to seeing you again soon in Service!

January 29, 2023

I had an excellent experience even though I lived out of state and did all my purchase over the phone which was so transparent. Paul and Sara were Awesome!!!! More

by Ola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Sara
Feb 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Ola, no matter if you're out-of-state, you can always rely on Paul, Sara, & Logan to deliver just that out-of-this-world experience that you & your family deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon!

January 28, 2023

Great service! I was made to feel like a valued customer. Comfortable waiting area too. More

by 4wolfpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Feb 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Scott, we're so pleased to know your experience with Aidan is as comfortable as your CX5 is :) We look forward to seeing you again soon in Service!

January 28, 2023

This is one of the most professional dealerships I have ever been to. I was treated with the southern hospitality from beginning and beyond. What a wonderful experience leasing my new car. Thomas and Paul More

by Traceyhedden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Thomas.
Feb 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tracey, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Thomas & Paul to deliver just that welcome as warm as the South in your brand-new Mazda;) We look forward to welcoming you again soon in Service!

January 27, 2023

I Feel Stevenson-Hendrick Mazda Does an Excellent Job. They took a Video of my Miata while it was in the Service Bay and Also Told Me How My Vehicle Was In All of Its Components. I Have Never Had A Dealer More

by BOSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Stephen, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Royce, Josh, Jared, & Kyle to capture how awesome your Miata looks inside & out :) We look forward to welcoming you again soon in Service for a visit just as transparent!

January 27, 2023

I Brought my car in for service, very efficient, went over everything in detail. Comfortable waiting area More

by wriver82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, at Stevenson-Hendrick Mazda, you can always trust your experience with Logan, Alex T., & Kyle to be as efficient as your Mazda drives ;) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

January 26, 2023

The team was very professional and friendly. Royce stayed with me to make sure I knew how to find everything in the New CX50. Paul did a good job to make things workout so I could purchase the N More

by Rich1Del
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Alex
Jan 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Vicki & Rich, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - you can always rely on Royce, Paul, Alex C, Tracy, Trey, & Kyle to stay with you to the whole way to make your day! We look forward to welcoming you again soon in Service!

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