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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

April 06, 2023

Always there to help. Very attentive service department. They keep you informed and let you know if any new concerns and what to expect. Highly recommend them for your ser More

by ilv2trvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 19, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tony & Richard, at Stevenson-Hendrick Mazda, you can always rely on Tracy, Jared, Aidan, Trey, & Kyle to keep you in the loop of communication so you can back to loops on the road safely ;) We really appreciate you taking your time to share & look forward to seeing you both again soon in Service!

March 30, 2023

Staff was very courteuos. Excellent communication about service requirements, pricing, and time commitment. Waiting area furnished comfortably and clean. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Cathy, we're so pleased to know your experience with Kyle at Stevenson-Hendrick Mazda is as comfortable as your Mazda3:) We look forward to welcoming you again soon in Service for a visit just as committed to your satisfaction!!

March 30, 2023

Awesome experience. The maintenance department is courteous and very professional. I’ve had nothing but a great experience with the crew at Stevenson-Hendrick Mazda. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Jared, Trey, and Kyle
Apr 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Chris, thank you so much for taking your time to share - just that awesome experience is as routine as your maintenance at Stevenson-Hendrick Mazda with Jared, Trey, & Kyle ;) We look forward to welcoming you again soon in Service for a visit just as professional!

March 28, 2023

Awesome service everytime! Kyle is always pleasant and polite. He explains exactly what service is needed in order of importance. More

by mzballard318
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 31, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Monica, exactly in that order, you can always trust Parker, Jared, Tracy, Trey, & Kyle to prioritize you & your car's needs like you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

March 27, 2023

The entire staff was excellent during my sales transaction. Everything was very smooth. So far the service department has been excellent. My car was ready sooner than I expected. I highly recom More

by Stevezaz67440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
Mar 31, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Steve, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - no matter the model, search no more for the greatest experience you've ever found than with Bryce, Jared, Kyle, & Aidan:) We look forward to welcoming you again soon in Service!!

March 26, 2023

Very good service. They were very friendly and very helpful with fixing our Ford Escape More

by bobservicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 29, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Sheila & Bob, the most important tool to fixing your Escape is just that stellar service with Trey that you & your car deserve :) We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to welcoming you both again soon in Service!

March 25, 2023

The salespeople listen to their customers. Bryce was able to get us the deal and vehicle we wanted More

by bmwilliams1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Barnes
Mar 29, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Brandi, we're so pleased to know your experience with Bryce, Jared, & Josh is always as quick as your brand-new Wrangler drives :) We look forward to welcoming you again soon in Service!!

March 19, 2023

My experiences with Stevenson-Hendrick Mazda Service Department has been excellent. They have been courteous, informative, and straight forward. Recently I had an issue involving my extended warranty a More

by sr5111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
Mar 22, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Stephen, no matter if you're in the area, you can always trust Trey & Aidan's area of expertise is ensuring just that excellent experience you & your Mazda6 deserve :) We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service!

March 14, 2023

My experience was awesome. Fast, courteous service, a short wait-time and reliable work on the car. I was very pleased and will continue to use them for all my automotive nee More

by rexbibendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarad, Kyle & Trey
Mar 17, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Causten, we're so pleased to know your experience with Jared, Kyle, & Trey is as fast as your brand-new Mazda drives! We look forward to welcoming you again soon in Service for a visit just as awesome!

March 04, 2023

Our experience at Stevenson Hendrick Mazda can be described in three simple words - Simply The Best! We loved every aspect of the process that was made fun and smooth as well as enlightening. I must More

by Tarekauc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker, Brian, Paul
Mar 08, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Rasha & Tarek, wow, thank you so much for taking your time to share such praise with us at Stevenson-Hendrick Mazda - you can always rely on Parker, Brian, & Paul to ensure "Simply the Best" deal & service for "Simply the Best" customers like you 🥰 We look forward to welcoming you & your family aga in soon in Service for a visit just as TOP NOTCH!

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